Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - White (AT&T)
Average customer rating
4.7 out of 5
4.7
(1,100 Reviews)
Open Ratings Snapshot
Rating breakdown 1,100 reviews
5 Stars
876
4 Stars
168
3 Stars
41
2 Stars
10
1 Star
5
78%of customers recommend this product. 
(
7 out of 9
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 256GB - White (AT&T)
Customer Rating
4 out of 5
4
Handable phone.
on March 9, 2026
Posted by: Akhil228
[This review was collected as part of a promotion.] A marvelous phone in a fantastic style and design. The first impressions are great and very light weight. Still exploring the phone. Hope i like it very much.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Two Years Later — Worth Every Upgrade!!!
on March 9, 2026
Posted by: Madmax
[This review was collected as part of a promotion.] Came from the S24 half-expecting "more of the same." But wowwwww S26 is lighter, feels amazing to hold, and the Galaxy AI has gone from cool party trick to something I actually can use. Tried photo editing with a voice prompt, smarter search and amazed it all works. Feel really really great about this one, if you are still thinking, go for it.. won't regret.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Regular Phone
on March 9, 2026
Posted by: Anduris
[This review was collected as part of a promotion.] This phone is like any other phone with basically the same functions. Battery, size, screen, etc are all ok. Galaxy AI is like any other AI, and I'd rather not use it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Samsung Phone Yet!
on March 9, 2026
Posted by: IG88BDROID
[This review was collected as part of a promotion.] I have just upgraded from my Samsung S22. This new Samsung S26 blows it out of the water with so many new features included Galaxy AI. It's the best phone for any demanding applications and makes playing mobile games a breeze. I'm very happy upgrading and look forward to using this for the next four years.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast and great display
on March 9, 2026
Posted by: Jdssamsung26
[This review was collected as part of a promotion.] Phone is very fast and the display is beautiful. Ai is quick to respond and easily accessible. Love the size and feel.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Software is a step backwards, phone is too large
on March 9, 2026
Posted by: cvs26review
[This review was collected as part of a promotion.] The software in this new phone is a step back compared to my previous device (z flip 5). It lost customization options I made use of previously, such as the ability to hide the battery charge percentage from the status bar, while becoming significantly more pushy with "Galaxy AI". I do not want to use these silly AI features, stop asking. I don't care how much money Samsung has wasted chasing this market trend, I don't want my product to be made actively-worse to justify their bad investments. The number of pre-installed apps I do not want also increased, as did the count of advertisements disguised as push notifications.
Additionally, the phone is too large. The base-model S series was the last premium-quality phone that could reasonably be called "small" on the market (despite still being about 20% larger than I'd like), and this entry (the S26) increased the size. Either make it smaller again or, ideally, release a "Mini" variant. The market for such phones isn't large, but it's completely ignored by every other smartphone maker, so would be captive to Samsung. Regardless, the size increase is unappreciated.
Value
2 out of 5
2
Response from Samsung USBy R&R TeamMarch 10, 2026
Hi there Cvs26review, we appreciate you sharing your feedback on your Samsung Galaxy S26. We know software changes and additional features can be frustrating as you work them in to your usage, or work to best align the settings to your preferences. We have provided a link to the complete manual to help you with your settings and customization options available on your device, as well as help you disable any features you are not finding useful for your needs. We have also provided a link to an article to help you with any pop-up ads you are experiencing. Lastly, we have provided a link to the Samsung Support Team if you prefer one-on-one assistance through chat with your device. We appreciate you being a Samsung customer. -Elizabeth
Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Small and gorgeous
on March 9, 2026
Posted by: Meganthevegan
[This review was collected as part of a promotion.] I love how quickly it transfers all your data! Also galaxy Ai was insane! The features are unreal. This really is a next level phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Small and gorgeous
on March 9, 2026
Posted by: Meganthevegan
[This review was collected as part of a promotion.] I love how quickly it transfers all your data! Also galaxy Ai was insane! The features are unreal. This really is a next level phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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