Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - Cobalt Violet (AT&T)
Average customer rating
4.7 out of 5
4.7
(1,643 Reviews)
Open Ratings Snapshot
Rating breakdown 1,643 reviews
5 Stars
1,313
4 Stars
250
3 Stars
56
2 Stars
15
1 Star
9
75%of customers recommend this product. 
(
9 out of 12
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 256GB - Cobalt Violet (AT&T)
Customer Rating
5 out of 5
5
It is a very powerful phone.
on August 10, 2026
Posted by: GarageDoorGuy8117
[This review was collected as part of a promotion.] The Galaxy S26 was a perfect phone for me. It has so many features compared to the last model I had. I chose the smaller version of the phone, and I love the size. It isn't to big to hold for me, just right. The camera quality is great, the colors are vibrant, the low-light mode is great as well. Some people chose the larger phone for the larger battery, but mine will last me all day easily.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great camera
on August 10, 2026
Posted by: Lovecb
[This review was collected as part of a promotion.] I chose this phone because of features. Great screen. Nice size
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The galaxy s26 has been a great phone nice quality
on August 10, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] I chose the Galaxy s26 and it has been a wonderful phone beautiful pictures large Storage And And great quality overall
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on August 10, 2026
Posted by: Bigdan
[This review was collected as part of a promotion.] Great for making calls and texting. Watch videos and play games
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very happy
on August 10, 2026
Posted by: Jammie
[This review was collected as part of a promotion.] I had upgrade my old s23 and chose to go with the s26. The s26 didn't disappoint. The data transfer was easy and using is just like my old phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone. Great value
on August 10, 2026
Posted by: Galaxy
[This review was collected as part of a promotion.] Great phone and the picture quality is amazing. Affordable and easy to set up and use. Great advanced features and AI
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
First new phone in 8 years
on August 10, 2026
Posted by: Craigbaby
[This review was collected as part of a promotion.] I was past due for an upgrade. Really didn't know what I was looking for it was between the folding phone and the S series. I chose the S26 because my last phone was so great. I had the S10 plus and never had any problems. The battery kept a charge even after all these years. The only thing I don't like is I can't set a different sound for text messages and other notifications. Other than that I'm pleased with my choice.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Decent phone capabilities with good camera
on August 10, 2026
Posted by: Tiro212
[This review was collected as part of a promotion.] The camera is good quality and takes wonderful photos. The AI is helpful to clean up pictures and remove unwanted objects. Though sometimes when you click on the photo, it doesn't register what you are trying to remove.
The device gets very hot with daily use and not so good with long time casual non intensive gaming. When tapping the screen, the device doesn't pick up the taps and touch booster in gaming mode doesn't improve it. I even tried lowering the FPS and GPU but it doesn't resolve the responsiveness with tapping on the screen. I also turn on touch sensitivity in settings and it doesn't show any improvements.
My device is new and unlocked but sometimes I drop mobile network signal (T-Mobile) and it shows "emergency only". When running device diagnostics, it shows it is normal and functioning.
I chose the S26 because of a promo deal and thoughts that the flagship model will be a great upgrade from my A54.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamAugust 11, 2026
Hello Tiro212, thank you for sharing your feedback on your Samsung Galaxy S26. We understand how important specific features and capabilities are to you for prolonged usage and enjoyment every day. We have provided links to resources to help you with the temperature, connection, and display sensitivity of your device at your convenience. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
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Written by a customer while visiting Samsung US
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