Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - Cobalt Violet (AT&T)
Average customer rating
4.7 out of 5
4.7
(932 Reviews)
Open Ratings Snapshot
Rating breakdown 932 reviews
5 Stars
745
4 Stars
142
3 Stars
34
2 Stars
9
1 Star
2
88%of customers recommend this product. 
(
7 out of 8
)
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Customer Reviews for Samsung - Galaxy S26 256GB - Cobalt Violet (AT&T)
Customer Rating
5 out of 5
5
Great Product
on March 28, 2026
Posted by: Ellen
from Fairfield CA
Great product and this is the second Samsung I have purchased.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone was absolutely amazing!
on April 3, 2026
Posted by: Thefungalferret
[This review was collected as part of a promotion.] I first got this phone in June, and since then it has been a faithful member of my household, allowing me to text and call people, how economical, I also tried the feature galaxy a.i. it was amazing and helped me with the simplest tasks,like substitutes for cooking. This phone has brought joy and peace into my life, with being able to talk to my friends. 10/10
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love My Samsung Phone
on April 27, 2026
Posted by: nanajo6
[This review was collected as part of a promotion.] My Samsung phone is the best one yet. I am a senior so it took me a little longer to figure out all the ins and out. But once I did, I have become to call it my best friend. I use it for everything. Banking, shopping, messages, medical records, recipes & of course playing games. My only complaint is that when I speak my messages. It doesn't leave enough space between sentences. When this happens, my message gets sent with an advertisement. Can't figure out how to get rid of this. Everything else is great. I've always been a Samsung customer and will continue to be. It's a must have in my life. I'm getting used to using Ai. It actually is fun & has been very helpful. Plus the fact that google can answer any question that I ever have, and I trust her answers. Another favorite thing is how I can video call with my grandchildren.In the pictures are so clear.They look like they're right here with me which is special to me.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Lots of new settings
on April 29, 2026
Posted by: Silversoul
[This review was collected as part of a promotion.] I dont use AI. To many settings I get confused 😕.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 30, 2026
Hey Silversoul, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 with us. We are pleased to hear that you are overall happy with the usage of your new device. We have provided a link to the complete manual for your device to help you discover the capabilities of your device, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 camera rocks!
on April 29, 2026
Posted by: Redlizarc4
[This review was collected as part of a promotion.] I love the camera capabilities, I take nature photos and the galaxy ai enhances the quality. It matches what I see in my mind. I also appreciate how it seamlessly works with my Samsung tablets.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 30, 2026
Hey Redlizarc4, we appreciate your feedback on your Samsung Galaxy S26. We couldn't be happier to hear that you are pleased with the camera quality, Galaxy AI capabilities on your device, and that you are finding this to seamlessly blend in with your ecosystem. We have provided a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Another Disappointment
on March 23, 2026
Posted by: Bunnies
from California
You would think the latest model would bring back all the convenient features that were taken away from previous models (slider bar for music players on the lock screen, speech to text button on the right side of the keyboard). But no, another huge disappointment.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy R&R Team, March 24, 2026
Hey there Bunnies, we appreciate you sharing your thoughts about your Samsung Galaxy S26 with us. We know how frustrating it can be to have to adjust your usage to the changes in the software. We have provided a link to the complete manual for your device to help you customize your device to your preferences, and discover the ways you can streamline many processes on your device with Galaxy AI. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ice enjoyed the features on my new phone
on March 13, 2026
Posted by: Pebbkes71121
[This review was collected as part of a promotion.] My Galexey with Ai is fyn and it takes a little time to get used to tge AI but this is expected with any new features it gas been helpful in my email I ls text photos information ect.... pebbkes71121
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
This device is slow and not as easy to use
on May 1, 2026
Posted by: Chrissy
[This review was collected as part of a promotion.] I use my phone for everything. Photos, communication, fun, games, and looking up general information.
Value
1 out of 5
1
Response from Samsung USBy R&R Team, May 4, 2026
Hello Chrissy, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We know how frustrating it can be when your device is not operating as intended or expected. We have provided a link to an article to help you adjust the refresh rate for faster speeds on your device. We have also shared a link to the complete manual to help you with any features you are finding difficult to align to your preferences, or use with ease. Lastly, we have provided a link to the Samsung Support Team to assist you further if you have questions, or continue to experience these frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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