Best Buy - Samsung - Galaxy S26 256GB - Cobalt Violet (AT&T) customer reviews - product reviews

Customer reviews from Samsung US

Samsung - Galaxy S26 256GB - Cobalt Violet (AT&T)

Average customer rating

4.7

(1,099 Reviews)

Rating breakdown 1,099 reviews

5 Stars

875

4 Stars

168

3 Stars

2 Stars

1 Star

78%of customers recommend this product.

(

7 out of 9

)

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Customer Reviews for Samsung - Galaxy S26 256GB - Cobalt Violet (AT&T)

Customer Rating

Beautiful upgrade from my S21+

on July 21, 2026

Posted by: VoldeMortCrim

[This review was collected as part of a promotion.] This phone is perfect and galaxy ai has been helpful!!

Value

Response from Samsung USBy R&R Team, July 22, 2026

Hi VoldeMortCrim, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We are so pleased to hear that you are enjoying the upgrade to your new device, and that Galaxy AI has been such a great addition to your experience. W have provided a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US

Customer Rating

Best by far

on July 20, 2026

Posted by: Bdavis23

[This review was collected as part of a promotion.] The galaxy ai is awesome. The features of this phone make it well worth the money spent. It's features, galaxy ai, bixby and the other features it has from wireless charging, the storage, it's speed are phenomenal!!

Value

Response from Samsung USBy R&R Team, July 21, 2026

Hi Bdavis23, we appreciate you sharing your experiencce of your Samsung Galaxy S26 with us. We are so happy to hear that you are loving your new device, and finding it such a great investment with Galaxy AI and additional features. We have provided a link to the Samsung Support Team to assist you if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US

Customer Rating

S26isjustok

on July 19, 2026

Posted by: S26isjustok

[This review was collected as part of a promotion.] I don't use galaxy AI. Chat gpt and google are the only AI I use and it's minimal. I use my phone for calls, texts, facebook, shopping, email, and scheduling on google calendar. I had an S20FE prior and prefered the battery on that. The S26 battery isn't as long. I wonder if I actually got a lemon of a phone. It has been glichy in ways my husbands S26 has not. We only got new phones because we were US Cellular customers and were neing switched to t mobile. We were told our old phones weren't going to be compatible. In the end, that was bad info and we would have been able to keep our old ones and would just have needed new sim cards. I do like the size and weight of the S26. It is thinner and weighs less than my old phone. I do not like the fact that Samsung galaxy phones have done away with the ability to have an added micro sd card though. That will be a big reason next time I consider moving away from the galaxy phones next time I get a new one. I usually hold on to a phone forever. I don't like having a payment, or having to get used to a new one. I have two years with this phone for it to be paid off. Due to the glitches I have with this s26 I will be looking into a new phone at that time.

Value

Response from Samsung USBy R&R Team, July 20, 2026

Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy S26 with us. We understand upgrading to a new device can cause frustration as you adjust to changes, and work to ensure your device operates as intended. The intelligent battery is designed to adjust to your consumption habits after a short period of usage. We have also provided links to a few troubleshooting guides to help you maximize the battery life of your device at your convenience. We have also provided a link to the Samsung Support Team to assist you further if this experience continues, or you are in need of storage expansion with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Written by a customer while visiting Samsung US

Customer Rating

Best Samsung Device

on July 15, 2026

Posted by: Chowlong

[This review was collected as part of a promotion.] Samsung s26 really fits in my needs. It's size is perfect to my hands and really fits in my pocket just right. Mentioning the AI features that you can only see in a samsung devices. I really like the sticker features because i can create cute stickers of my fiancé face. Also, im a gamer myself and i can finally play my favorite game without lagging. This phone is a must have. If i can give a 10 stars, i will give a 10 stars!

Value

Response from Samsung USBy R&R Team, July 16, 2026

Hi there Chowlong, we appreciate you sharing your experience of your Samsung Galaxy S26 with us. We couldn't be happier to hear how well this device aligns to your preferences, and that you are so happy with the size and usage of your device for a range of different tasks. We have provided a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US

Customer Rating

Samsung s26 Rockssss!!

on July 15, 2026

Posted by: Chowlong

[This review was collected as part of a promotion.] I love my samsung galaxy s26, because of its compact design and it fits to my pocket. Also the AI features are very helpful and incredible that you can only see on a samsung devices.

Value

Response from Samsung USBy R&R Team, July 16, 2026

Hello Chowlong, we appreciate you sharing your thoughts about your Samsung Galaxy S26 with us. We are thrilled to hear how much you love your new device, and that you are loving the size and amazing features of Galaxy AI available on your device. We have provided a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US

Customer Rating

This product is a great a must buy .

on July 15, 2026

Posted by: Drews3

[This review was collected as part of a promotion.] Samsung Galaxy S26

The Samsung Galaxy S26 is an outstanding smartphone that makes everyday tasks easier with its powerful AI features. Whether you're using it for work, school, or entertainment, it delivers a fast, smooth, and reliable experience.

The AI tools are genuinely useful for writing, summarizing text, editing photos, translating conversations, and organizing daily tasks. The camera takes excellent photos and videos in both daylight and low light, and the AI-powered editing features make it simple to enhance pictures in just a few taps. Samsung has also added AI features like Writing Assist, Photo Assist, document scanning, and real-time call transcription, making the phone even more productive.

Performance is excellent, apps open quickly, multitasking is effortless, and the battery easily lasts through a full day for most users. The display is bright, colorful, and perfect for watching videos or gaming.

Rating: 5/5 ⭐

If you want a phone that's great for office work, taking amazing pictures, staying organized, and enjoying everyday entertainment, the Samsung Galaxy S26 is an excellent choice.

Value

Response from Samsung USBy R&R Team, July 15, 2026

Hey Drews3, thank you for your feedback on your Samsung Galaxy S26. We are so pleased to hear that you are having such an amazing experience with your device, and that it has helped you streamline many daily tasks. We have provided a link to the Samsung Support Team to assist you further if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US

Customer Rating

New phone

on July 14, 2026

Posted by: SamsungS26

[This review was collected as part of a promotion.] I decided to get a new phone since my last Galaxy phone was paid off.

Value

Response from Samsung USBy R&R Team, July 17, 2026

Hello there, we appreciate you sharing your experience of your Samsung Galaxy S26 with us. We are so happy to hear that you are pleased with your upgrade to your new device. We have shared links to resources to help you fully explore the capabilities of your device, adjust the settings to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Samsung Support
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Written by a customer while visiting Samsung US

Customer Rating

Easy transition

on July 14, 2026

Posted by: LoveMyNewPhone

[This review was collected as part of a promotion.] I always dread transitioning to a new phone. But this transition to the Galaxy 26 was seamless. I could find what I needed easily. It remembered what I liked, and was very intuitive and user friendly. I also loved it isn't the large size. This still fits in my pocket! I am looking forward to learning and using the AI features.

Value

Response from Samsung USBy R&R Team, July 15, 2026

Hi there LoveMyNewPhone, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know upgrading to a new device can come with some concern over the changes and upgrades that have been made, but we are glad to hear that you are finding this device to be a smooth transition and easy to use. We have provided a link to an article to help you with the capabilities of Galaxy AI. We have also provided a link to the Samsung Support Team to assist you if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Written by a customer while visiting Samsung US

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