Customer reviews from ATT.com
Samsung - Galaxy S26 256GB - Cobalt Violet (AT&T)
Average customer rating
4.2
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
19
4 Stars
4
3 Stars
4
2 Stars
1
1 Star
2
73%of customers recommend this product.
(
16 out of
22)
Customer Reviews for Samsung - Galaxy S26 256GB - Cobalt Violet (AT&T)
Posted by: Panda1972
from San Francisco Ca
Verified Purchase:Yes
Good replacement phone thanks
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
3
Phone works but Google and Samsung systems fight
on July 6, 2026
Posted by: Tacoman
from Asheville, NC
Verified Purchase:Yes
Not the change I hoped for coming from the other phone ecosystem
No, I would not recommend this to a friend.
By Samsung, July 10, 2026
Hey Tacoman, we appreciate you sharing your experience of your Samsung Galaxy S26 with us. We know that upgrading to a new device and changing manufacturers or operating systems can come with a bit of a learning curve and cause frustration as you adjust to the differences. We have some resources available online to help you discover and customize your device including the complete manual, tutorial videos, and our team of experts to assist you with any questions directly through chat. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Paulo101
from Beaverton
Verified Purchase:Yes
This is my first Samsung. It works better than google pixel.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Karenb62
Verified Purchase:Yes
Great phone,love the cleat camara pictures
Written by a customer while visiting ATT.com
Posted by: Pitt2500
from DFW
Verified Purchase:Yes
Love the new phone but there was quite a learning curve going from my Galaxy 10 to new 26.
Very different but now very pleased!
Very different but now very pleased!
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Isabella, August 27, 2026
It's great hear that you love your new Galaxy S26 and that you consider it a great improvement over your older device. Moving from a Galaxy 10 to a Galaxy 26 is a massive leap, and we are so glad that you are very pleased now that you have tackled the transition.
To help you get completely comfortable with all the new technology, we highly recommend looking over the official user guide so you can learn more about the advanced features and everything this phone has to offer.
🔗https://www.att.com/scmsassets/support/wireless/sam-s942-s947-s948-en-ug-os16-022726-final.pdf
Thanks for your review and being part of AT&T!
To help you get completely comfortable with all the new technology, we highly recommend looking over the official user guide so you can learn more about the advanced features and everything this phone has to offer.
🔗https://www.att.com/scmsassets/support/wireless/sam-s942-s947-s948-en-ug-os16-022726-final.pdf
Thanks for your review and being part of AT&T!
Written by a customer while visiting ATT.com
Posted by: April Pounds
from Texas
Verified Purchase:Yes
Replaced my S21. Not because it needed it, but the trade-in offer was too good not to. Love it. Very similar to my S21as far as the mechanics.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
This phone does not whole a charge long, it charges upto 80% because of the battery so that means the battery is not anygood i donot like it, but I guess I am stuck with it
No, I would not recommend this to a friend.
By Samsung, June 4, 2026
Hello there, thank you for sharing your feedback on your Samsung Galaxy S26. We completely understand how valuable the battery life of your device is to you every day, and we would love to help you troubleshoot this matter at your convenience. We have articles available online to help you with this experience titled "Get the most out of your Galaxy phone or tablet battery" and "Apps are draining battery on Galaxy phone or tablet". Our team of experts is also available through chat if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: CatherineN
Verified Purchase:Yes
Weight and size is great. Battery...doesn't last.
I would recommend this to a friend!
Written by a customer while visiting ATT.com