Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - Cobalt Violet (AT&T)
Average customer rating
4.7 out of 5
4.7
(535 Reviews)
Open Ratings Snapshot
Rating breakdown 535 reviews
5 Stars
431
4 Stars
81
3 Stars
16
2 Stars
5
1 Star
2
100%of customers recommend this product. 
(
6 out of 6
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 256GB - Cobalt Violet (AT&T)
Customer Rating
5 out of 5
5
Excellent, I love it
on April 22, 2026
Posted by: Darcy
I love this Samsung; its compact size fits perfectly in one hand, and the new design of the rear cameras is beautiful and takes excellent photos.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This unit is light speed faster than my last phone
on April 29, 2026
Posted by: Tinker
[This review was collected as part of a promotion.] This phone has Galaxy AI. I use this phone for business and personal, camera, photos, reminders, internet searches, calling, zoom meetings, texting, emailing, recording, notes, most anythingva phone can do, except i do not play games on it.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamApril 30, 2026
Hi there Tinker, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 with us. We are so pleased to hear that you are happy with the size and feel of your device, as well as the amazing capabilities of Galaxy AI. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Software is a step backwards, phone is too large
on March 9, 2026
Posted by: cvs26review
[This review was collected as part of a promotion.] The software in this new phone is a step back compared to my previous device (z flip 5). It lost customization options I made use of previously, such as the ability to hide the battery charge percentage from the status bar, while becoming significantly more pushy with "Galaxy AI". I do not want to use these silly AI features, stop asking. I don't care how much money Samsung has wasted chasing this market trend, I don't want my product to be made actively-worse to justify their bad investments. The number of pre-installed apps I do not want also increased, as did the count of advertisements disguised as push notifications.
Additionally, the phone is too large. The base-model S series was the last premium-quality phone that could reasonably be called "small" on the market (despite still being about 20% larger than I'd like), and this entry (the S26) increased the size. Either make it smaller again or, ideally, release a "Mini" variant. The market for such phones isn't large, but it's completely ignored by every other smartphone maker, so would be captive to Samsung. Regardless, the size increase is unappreciated.
Value
2 out of 5
2
Response from Samsung USBy R&R TeamMarch 10, 2026
Hi there Cvs26review, we appreciate you sharing your feedback on your Samsung Galaxy S26. We know software changes and additional features can be frustrating as you work them in to your usage, or work to best align the settings to your preferences. We have provided a link to the complete manual to help you with your settings and customization options available on your device, as well as help you disable any features you are not finding useful for your needs. We have also provided a link to an article to help you with any pop-up ads you are experiencing. Lastly, we have provided a link to the Samsung Support Team if you prefer one-on-one assistance through chat with your device. We appreciate you being a Samsung customer. -Elizabeth
Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New Galaxy 26
on March 24, 2026
Posted by: Tulsatigger
[This review was collected as part of a promotion.] Very user friendly, nice size, beautiful colors, excited to use new AI feature
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Pretty nice
on April 27, 2026
Posted by: SamsungCust
[This review was collected as part of a promotion.] I use my phone to manage my busy household schedule, bills, & kids. So being linked to the family thru the apps is nice. Recently upgrase from an S21 to S26. Most of the upgrades are premium. AI helps me edit photo, manage my emails, and the rest of my digital network.
There are a few glitches that could be improved on. But mostly I'm happy with the new features and options
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My galaxy phone S26 with AI great!
on March 20, 2026
Posted by: Nana19
[This review was collected as part of a promotion.] I'm so excited with the new galaxy s26 loving the new AI features and loving the excitement of going through new features it brings the camera is so vibrant love the pictures I've been a galaxy lover for more then 15 years always excited to see the next one but right now loving this new S26 right now thank you so much for the galaxy s26 God bless use all .....
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
New phone S26
on April 13, 2026
Posted by: networKing
[This review was collected as part of a promotion.] Galaxy AI is a new feature which is nice. Still reviewing all new features.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamApril 14, 2026
Hi there NetworKing, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 with us. We are pleased to hear that you are happy with your inital exploration of Galaxy AI. We have provided a link to an article to help you with the additional capabilities of Galaxy AI on your device. We have also provided links to the complete manual and Samsung Support Team to help you align the settings to your preferences, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent product at the right size.
on April 22, 2026
Posted by: SamsungFan
[This review was collected as part of a promotion.] The Galaxy S26 is a great phone for individuals who want an advanced phone with a small footprint. The AI features are a real plus. The speakers produce adequate sound during phone calls and video streaming.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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