Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - Cobalt Violet (AT&T)
Average customer rating
4.7
(931 Reviews)
Rating breakdown 931 reviews
5 Stars
745
4 Stars
142
3 Stars
33
2 Stars
9
1 Star
2
100%of customers recommend this product.
(
7 out of
7)
Customer Reviews for Samsung - Galaxy S26 256GB - Cobalt Violet (AT&T)
Customer Rating
4
Great but learning curve
on April 22, 2026
Posted by: Nearmac
[This review was collected as part of a promotion.] What i have learned so far is great, but there is a major learning process. I am not familiar with Samsung AI, but I am looking forward to learning more about it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Simple and Easy
on April 23, 2026
Posted by: MissHulk
[This review was collected as part of a promotion.] I love my new Galaxy S26! I've been a long time Samsung phone user and this one takes the cake. Simplicity of transferring and setting up from my old device is so smooth, and setting up how I prefer my device could not be simpler. I definitely recommend Samsung, and this S26 in particular.
Value
5
Response from Samsung USBy R&R Team, April 23, 2026
Hi there MissHulk, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We couldn't be happier to hear that you are so pleased with the inital setup and usage of your device, and finding it so easy to use. We have provided a link to the complete manual to help you with additional capabilities on your device like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This is a great product
on May 4, 2026
Posted by: Barb81
[This review was collected as part of a promotion.] For streaming and games as well as social networks
Value
4
Response from Samsung USBy R&R Team, May 5, 2026
Hi there Barb81, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 with us. We are so happy to hear how much you are enjoying your gaming, and social media usage on your device. We have provided a link to an article to help you discover the features of Galaxy AI available on your device. We have also shared a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great, wish privacy screen was for all models tho
on May 8, 2026
Posted by: Mrjay08
[This review was collected as part of a promotion.] It's a great phone, I upgraded from an S22 so it's a pretty big upgrade for. I like the Galaxy AI features on this more than the 22. I bought this thinking the privacy screen would be built in to all models, so that was a pretty big disappointment but not earth shattering. Overall I like the phone, it does what I need it to do and that's all that really matters to me.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product features
on May 13, 2026
Posted by: ANGELBABIES69
[This review was collected as part of a promotion.] Galaxy Ai is amazing and is a great feature. I would recommend it to everyone.
Value
5
Response from Samsung USBy R&R Team, May 13, 2026
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We are so happy to hear how pleased you are with the enhancements made to Galaxy AI, and that you would recommend your new device to the people around you. We have provided links to resources to help you maximize your experience, align the settings to your preferences, and answer any questions you may have during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
3
It's good but needs more upgrades
on May 14, 2026
Posted by: Zakariya
[This review was collected as part of a promotion.] I feel as that the base model of the S series hasn't been receiving enough attention as there hasn't been much change to the hardware since the s23 . I feel like the base model could definitely use better camera and higher charging speed of even a better battery capacity. The s26 needs to also receive some attention instead of it just being the regular base model
Value
3
Response from Samsung USBy R&R Team, May 15, 2026
Hi there Zakariya, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We know how important your device is to you every day for a range of daily tasks, and we would love to help you have the best possible experience with your device. We have provided links to resources to help you discover the enhanced features of Galaxy AI, camera features, and maximize the battery life of your device. We have also shared a link to the Samsung Support Team to assist you if you have questions, or believe your device is not functioning as intended. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
S26 phone
on May 16, 2026
Posted by: Missb626
[This review was collected as part of a promotion.] I'm not overly happy with this phone and the features sone of the features such a gestures to screen shot I have to swipe several times before it works. Some of the other features are not easy on this phone either.. the volume on this phone is poor especially listening to music or messages voice massages that is. The camera is not very good on this phone either . I've always liked android phones and Samsung but this is the one phone I'll not get again.
Respectfully
Krissy
Respectfully
Krissy
Value
2
Response from Samsung USBy R&R Team, May 18, 2026
Hi there Missb626, we appreciate you sharing your thoughts about your Samsung Galaxy S26 with us. We know how disappointing it can be when your device is not aligning to your expectations. We have provided links to resources to help you fully discover your device, align the settings to your preferences, and answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung always best
on May 16, 2026
Posted by: Syed512
[This review was collected as part of a promotion.] Samsung makes great products as always never disappoint efficient and reliable especially galaxy ai in the best feature making life easier nothing can beat Samsung always the best.
Value
5
Written by a customer while visiting Samsung US