Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - Sky Blue (AT&T)
Average customer rating
4.7
(1,650 Reviews)
Rating breakdown 1,650 reviews
5 Stars
1,318
4 Stars
252
3 Stars
56
2 Stars
16
1 Star
8
75%of customers recommend this product.
(
9 out of
12)
Customer Reviews for Samsung - Galaxy S26 256GB - Sky Blue (AT&T)
Customer Rating
4
This product has great features, but lacks speed.
on March 21, 2026
Posted by: JoeDaGoat
[This review was collected as part of a promotion.] The Galaxy AI works very well and honestly, the phone works perfectly other than the speed times on some apps
Value
4
Response from Samsung USBy R&R Team, March 21, 2026
Hey JoeDaGoat, thank you for your feedback on your Samsung Galaxy S26. We are happy to hear that you are enjoying the amazing features and capabilities on your new device. We have provided links to two articles to help you adjust the refresh rate and troubleshoot the display responsiveness to help you maximize the speed of your device. We have also provided a link to the Samsung Support Team to assist you if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The camera options are amazing!!
on March 20, 2026
Posted by: MsBHavin
[This review was collected as part of a promotion.] At 1st I almost felt like I was downgrading because it's smaller than my 24 Ultra but now I'm hooked!! I've had it for a week and have yet to discover all of Galaxy AI options. I am looking so forward to learning even more about this device!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on March 20, 2026
Posted by: Lovetec
[This review was collected as part of a promotion.] I been needing and wanting a new phone glad I chose this one sleek and very responsive
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
So Far So Good.
on March 20, 2026
Posted by: Evetsmac
[This review was collected as part of a promotion.] This is a good item. Switching information from the old phone was a breeze. Everything but one outdated app transferred. Item charged quickly and lasted longer than the old one. It's amazing how important these things have become in our lives. Not just pictures but calendars and reminders as well as other apps that make our lives better. Smart apps and health trackers. How did we live without them. They have replaced computers in many ways.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great and usable features
on March 20, 2026
Posted by: LoveSamsungGalaxyPhones
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra smartphone features a range of impressive capabilities, such as sophisticated camera systems and integrated artificial intelligence. The S26 series integrates Samsung's generative AI model, Gauss, enabling numerous exclusive Galaxy AI functionalities. These are awesome features help out at work and school.
Usability focuses on how easy, intuitive, and friction‑free a product is to use.
Key qualities include learnability, efficiency, memorability, error prevention, and user satisfaction.
Usability focuses on how easy, intuitive, and friction‑free a product is to use.
Key qualities include learnability, efficiency, memorability, error prevention, and user satisfaction.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Has some very nice features
on March 20, 2026
Posted by: AlexJ19
[This review was collected as part of a promotion.] Very helpful intuitive tools and nice ui that is smooth and simple does not take much time to get used to and switching from pixel phone to galaxy was much easier than expected, I do wish that it had more google assistant related features
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing processor and cameras!
on March 20, 2026
Posted by: TheOfficalSlayr
[This review was collected as part of a promotion.] I love how fast the new Snapdragon 8 Gen 5 is, especially when gaming! I also love the fact that it has 12 gb of ram and I can even use Ram+ to add up to an additional 12 gb of ram from the storage. I have the 256gb model, which I love is the new standard for storage capacity. I also found that in Expert Raw I can take Astrophotos and it uses AI to find exactly where the stars are supposed to be in the sky, which is honestly amazing. I upgraded from the galaxy A15 5g and the performance is night and day when comparing the 2. I'd give this phone an 11/10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It takes great pictures and streaming is crystal c
on March 20, 2026
Posted by: MackBushEmpire
[This review was collected as part of a promotion.] I use my phone to stream the show Blippi for my grandbaby. It's crispy clear and I love the size of the phone where she can hold it herself.
Value
5
Written by a customer while visiting Samsung US