Customer reviews from https://www.asus.com
ASUS - ProArt MD301 Optical Ergonomic Mouse with Hot-Swappable Switches and SmartShift Scroll Wheel - Wireless - Black
Average customer rating
4
(2 Reviews)
Rating breakdown 2 reviews
5 Stars
1
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
0
Customer Reviews for ASUS - ProArt MD301 Optical Ergonomic Mouse with Hot-Swappable Switches and SmartShift Scroll Wheel - Wireless - Black
Posted by: smassey
Frequency of use:Daily
Verified Purchase:Yes
I got this mouse because I have been using the Logitech MX Master 3 & 4. But they get quite squirrly. I like how the Pro Art does not get that way. But I wish you can add Adobe Firmware to the mouse like I can for Logitech. So I can get different comands to mouse for brshes etc in Lightroom and Photoshop.
Response from https://www.asus.comBy Chantae, CLM, August 16, 2026
Dear Smassey,
Thank you for sharing your experience with the ProArt Mouse MD301. We’re pleased to hear that you found the device to be more stable compared to other models you have used. However, we sincerely apologize that the current functionality did not fully meet your expectations, particularly regarding the ability to integrate Adobe firmware for customized commands in applications such as Lightroom and Photoshop.
Your feedback is very valuable and will be passed along to our product team for further review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2608016226-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Thank you for sharing your experience with the ProArt Mouse MD301. We’re pleased to hear that you found the device to be more stable compared to other models you have used. However, we sincerely apologize that the current functionality did not fully meet your expectations, particularly regarding the ability to integrate Adobe firmware for customized commands in applications such as Lightroom and Photoshop.
Your feedback is very valuable and will be passed along to our product team for further review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2608016226-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Written by a customer while visiting https://www.asus.com
Posted by: JWobbe
Verified Purchase:Yes
Works very well. The programable buttons work very well. Easy to setup with webpage
Written by a customer while visiting https://www.asus.com