Customer reviews from hp.com
HP - OmniBook X Flip - 16" 2K Touchscreen Laptop - Intel Core Ultra 9 (2024) - 32GB Memory - 1TB SSD - Copilot+ PC - Eclipse Gray
Average customer rating
3.9
(68 Reviews)
Rating breakdown 68 reviews
5 Stars
38
4 Stars
7
3 Stars
10
2 Stars
4
1 Star
9
58%of customers recommend this product.
(
19 out of
33)
Customer Reviews for HP - OmniBook X Flip - 16" 2K Touchscreen Laptop - Intel Core Ultra 9 (2024) - 32GB Memory - 1TB SSD - Copilot+ PC - Eclipse Gray
Posted by: Disappointed459872345734
Verified Purchase:Yes
Where's the adobe software that I paid you for?
Written by a customer while visiting hp.com
Posted by: cue34ball
from indiana
Verified Purchase:Yes
This is our first laptop. Very easy to set up and use. We are still learning about all the features. we are very happy with our purchase.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
Trade in process su cks
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
2
I miss my full sized keyboard
on February 5, 2026
Posted by: Omni X flip
I saw good videos on the Omni X 2 in 1 16t so I decided to buy -
Pros: I like the dark color, touch screen, pen and easy setup
Pros: I like the dark color, touch screen, pen and easy setup
Cons: I didn't realize how I dislike not having a full sized keyboard especially when using the calculator function - the keys are not spaced & each key feels exactly the same making it difficult for fingers to find 'F' & 'J' keys - the keyboard just feels cramped with plenty of wasted space surrounding -
I wanted the older 15" layout but HP only provided the updated memory, storage, Bluetooth & monitor with this model - it's basically future proof but not what I was hoping
Having to use one of the only two USB -C as a charging port seems ill thought out and cheap - plus constantly plugging and unplugging that port makes me think it will eventually fail or become loose -
Lots of bloatware but that is to be expected from a new laptop
I wanted the older 15" layout but HP only provided the updated memory, storage, Bluetooth & monitor with this model - it's basically future proof but not what I was hoping
Having to use one of the only two USB -C as a charging port seems ill thought out and cheap - plus constantly plugging and unplugging that port makes me think it will eventually fail or become loose -
Lots of bloatware but that is to be expected from a new laptop
All in all I got what I bought but I would not get this model or non-full sized keyboard again
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1
Support is Very Disappointing
on March 9, 2026
Posted by: Not loving HP
from VA Beach VA
To start with limited support options that don't include email is unacceptable. I bought the HP Care Pack but the support sites wont accept my serial number (even when the ID tool provides it). This is my first HP product and is very quickly turning out to be may last....
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Ratings-Only Reviews
Based on the average of (31) ratings-only reviews
Overall Customer Rating
4.3