Customer reviews from hp.com
HP - OmniBook X Flip - 16" 2K Touchscreen Laptop - Intel Core Ultra 9 (2024) - 32GB Memory - 1TB SSD - Copilot+ PC - Eclipse Gray
Average customer rating
3.8 out of 5
3.8
(78 Reviews)
Open Ratings Snapshot
Rating breakdown 78 reviews
5 Stars
42
4 Stars
8
3 Stars
12
2 Stars
4
1 Star
12
62%of customers recommend this product. 
(
23 out of 37
)
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Customer Reviews for HP - OmniBook X Flip - 16" 2K Touchscreen Laptop - Intel Core Ultra 9 (2024) - 32GB Memory - 1TB SSD - Copilot+ PC - Eclipse Gray
Customer Rating
1 out of 5
1
Support is Very Disappointing
on March 9, 2026
Posted by: Not loving HP
from VA Beach VA
To start with limited support options that don't include email is unacceptable. I bought the HP Care Pack but the support sites wont accept my serial number (even when the ID tool provides it). This is my first HP product and is very quickly turning out to be may last....
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Excellent laptop, amazing screen
on August 12, 2025
Posted by: steadly2024
Verified Purchase:Yes
The processor is great, perfect for daily use. Haven’t tried anything too powerful (would use a desktop for that). GPU is approx the same as handheld gaming PC. Probably runs at higher wattage for longer. Battery lasts as expected.
But the screen…. OLED is amazing. Colors are so vibrant and blacks inky black. I prefer the glossy. Touchscreen is great and the pen functions well.
Only improvement thing would be maybe to use the extra space on the 16” and add a numpad. But the keyboard tactile feedback is pleasant and good to type with.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great buy!
on January 13, 2026
Posted by: Ladyrockell
Verified Purchase:Yes
My daughter love her laptop! I am very pleased with the purchase!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
OmniBook X Potential
on May 19, 2026
Posted by: Michael C. B.
from Eastvale, CA
Verified Purchase:Yes
After being thoroughly confused by what are the differences between all the OmniBook options, I landed on the X. Probably because of the 3k OLED screen, which is stunning. The laptop works well and battery life is good, but I wish it was excellent. I ordered the dark version because I'm tired of the same silver that HP has had for at least a decade now. They really need to start offering color variations. It looks fine but feels like cheap plastic. My previous HP laptop had an island style keypad and this one kind of squeezes all the keys together so I am having to learn not to hit the wrong keys by accident when typing. Hopefully, this is just a learning curve adjustment. Overall, I like the laptop but think that HP can do so much better if they just tried to be an innovative leader focused on quality.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Heavier than I thought...
on February 18, 2026
Posted by: Anonymous
from Columbus Ohio
Verified Purchase:Yes
Great computer, but even though I read the specs, it sure seems heavier than anticipated. Maybe that's due to the flip capability.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Keyboard Ctrl key is sticking ON.
on May 5, 2026
Posted by: Anonymous
from Pittsburg, KS
Verified Purchase:Yes
I have had the computer for about two weeks and the left 'Ctrl' key is sticking. I have had issues with other HP laptop keyboards and this doesn't bode well. Otherwise, it performs as expected.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great OmniBook
on January 8, 2026
Posted by: Ted X
from Detroit, Mi
Verified Purchase:Yes
Read
Really nice laptop. Probably my 8th HP personal laptop. Have never had a problem with any of them. This OmniBook is the nicest by far. Fast, great screen, very good WiFi. Very happy!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great sale price, impressive performance.
on January 8, 2026
Posted by: R.Obee
from Kansas
Verified Purchase:Yes
Incredible graphics, processing speed and keyboard. Replaced old tower unit.
I would recommend this to a friend!
Written by a customer while visiting hp.com
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