Customer reviews from hp.com
HP - OmniBook X Flip - 16" 2K Touchscreen Laptop - Intel Core Ultra 9 (2024) - 32GB Memory - 1TB SSD - Copilot+ PC - Eclipse Gray
Average customer rating
3.9 out of 5
3.9
(68 Reviews)
Open Ratings Snapshot
Rating breakdown 68 reviews
5 Stars
38
4 Stars
7
3 Stars
10
2 Stars
4
1 Star
9
58%of customers recommend this product. 
(
19 out of 33
)
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Customer Reviews for HP - OmniBook X Flip - 16" 2K Touchscreen Laptop - Intel Core Ultra 9 (2024) - 32GB Memory - 1TB SSD - Copilot+ PC - Eclipse Gray
Customer Rating
5 out of 5
5
Great Stylish OmniBk Flip 16”
on January 15, 2026
Posted by: Anonymous
from Bx, NY
Verified Purchase:Yes
I love the sleek stylish black OmniBk & that I have a laptop & iPad in one.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
glitching
on January 30, 2026
Posted by: KelsP
from Sacramento, Ca
Verified Purchase:Yes
It is a beautiful computer. It was fantastic for the first couple weeks. Now it is starting to freeze just as my last two HP's have done. I was told this more expensive model would solve this problem. Did not!! I am very disappointed!! And.........too late to return!!
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great Product Changes
on July 7, 2025
Posted by: Dsharrd
from Cape Coral, fl
Verified Purchase:Yes
Still getting use to a smaller keyboard but as always, HP produced a great product. Change in connectivity mode is really great. Now I only need one connection for all my devices - laptop, phone, kindle.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Quick, great features and easy to setup and get going
on August 1, 2025
Posted by: Chef Jeff
from Ithaca, NY
Verified Purchase:Yes
Easy setup, quick transfer from prior computer, find features easy to learn and use. Only issue has been regarding camera recognition to open, does not always work and have to use my PIN.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
EASY TRANSISTION
on January 14, 2026
Posted by: RHEN
from TEXAS
Verified Purchase:Yes
I have loved my new computer. I have had it a little over a month, and it is great. Switching from my old HP to this one was so painless and very very easy. IM IMPRESSED!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Poor Computer
on January 15, 2026
Posted by: core
from La Salle, Illinois
Verified Purchase:Yes
when we received it it was slow and not working at all. Had to order another one.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Nice PC
on January 25, 2026
Posted by: Anonymous
from Omaha, NE
Verified Purchase:Yes
Great machine, solidly built, happy with the laptop.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Not Good
on March 4, 2026
Posted by: Sadiah
from FL
Verified Purchase:Yes
This is the first laptop I’ve had such a bad experience with. The keyboard has stopped working multiple times, the face unlock doesn’t work well, and the system has frozen several times. It’s not fast at all. I still have plenty of storage space left, but the laptop is very slow and keeps getting stuck.
The keyboard is the biggest problem because it often stops working. Sometimes I can’t even sign in with my PIN because the keyboard doesn’t respond, and the face recognition doesn’t work either. This has been the worst laptop experience I’ve had.
Honestly, I’m wondering if this laptop is really new.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
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