Customer reviews from jbl.com
JBL - Tune 780NC - Bluetooth wireless over-the-ear Noise Cancelling headphones - 2026 - Black
Average customer rating
4.7
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
19
4 Stars
6
3 Stars
0
2 Stars
1
1 Star
0
Customer Reviews for JBL - Tune 780NC - Bluetooth wireless over-the-ear Noise Cancelling headphones - 2026 - Black
Customer Rating
4
Great Value/Performance
on July 19, 2026
Posted by: SeanS
[This review was collected as part of a promotion.] Using the Tune 780NC delivers a pretty similar JBL experience to other over-ear Headphones they provide. They sit nicely on the head and feel comfortable during long use. The microphone works well for calls or using it as a gaming headset, provides good quality. They block out external noise quite well, and my only gripe would be with the quality and size of the buttons. They could be a little larger and sturdy. But that’s not a deal breaker.
Written by a customer while visiting jbl.com
Customer Rating
5
5/5 Excellent overall.
on July 8, 2026
Posted by: MichaelP
[This review was collected as part of a promotion.] Let's start with why I chose 5 stars:
1) Comfort: These headphones are incredibly comfortable and have the perfect amount of cushion, weight, and snugness. You can wear them for several hours without even thinking about it.
2) Battery life: Once these babies are fully charged, you don't have to worry about recharging them for a WEEK OR MORE. Even while using them daily, once per week is likely to be your average. Battery life is simply insane.
Now, let's talk about features: Excellent. The JBL Headphones App provides all the bells and whistles you might need to tweak the sound (like equalizer) or mess with high-fidelity options like LE Audio or Spatial Sound. You can also customize Noise Canceling or engage with a feature called "Personi-Fi" (Sounds cool but I've never personally been able to make it actually work).
Anyway, plenty of features and ways to customize.
Anyway, plenty of features and ways to customize.
Finally: Do these headphones actually sound good?
Absolutely! The sound is clear, dynamic, and full of low, punchy bass. I'm actually surprised by how low the bass gets - definitely below 35HZ. Any genre of music can shine through these headphones, but EDM especially jumps out. The stereo separation and spatial broadcasting is very, very good.
Absolutely! The sound is clear, dynamic, and full of low, punchy bass. I'm actually surprised by how low the bass gets - definitely below 35HZ. Any genre of music can shine through these headphones, but EDM especially jumps out. The stereo separation and spatial broadcasting is very, very good.
So, any downsides?
Yes. The buttons on the side of the earphones are virtually indistinguishable from one another. I can never tell which button actually turns the dang thing on. Without either a microscope or a tutorial, there's no telling what these buttons actually do. You're better off just using your phone and operating from the JBL app.
Yes. The buttons on the side of the earphones are virtually indistinguishable from one another. I can never tell which button actually turns the dang thing on. Without either a microscope or a tutorial, there's no telling what these buttons actually do. You're better off just using your phone and operating from the JBL app.
Having said that, these headphones are simply outstanding. The overwhelming positives far outweigh the slight negatives. When talking about quality and value, you can't really beat the JBL Tune 780NC headphones right now.
Written by a customer while visiting jbl.com
Customer Rating
4
A solid budget-tier JBL headset that handles sound and ANC well enough, with the biggest tradeoffs being controls, fit, and portability.
on July 7, 2026
Posted by: RebeccaM
[This review was collected as part of a promotion.] The JBL Tune 780NC headphones feel appropriately positioned as a more budget-friendly over-ear option from JBL. They do what they are supposed to do: the sound is fine for everyday listening, the noise cancelling works well enough, and they are comfortable enough for casual use.
The tradeoffs are mostly in the design and controls. They do not feel as premium as JBL’s higher-end models, which is understandable at this tier, but still noticeable. They also do not fold flat very well, so they are less convenient to store or carry than I would like.
My biggest issue is the button layout. Having all the controls on one ear cup, split between the front and back edges, makes them harder to use by feel than they need to be. It is not a dealbreaker, but it does make adjusting volume, playback, or noise cancelling feel more tedious than expected.
Fit may also be worth noting for people with smaller heads. These do not collapse down as far as some other headphones, so they may feel a little loose depending on your head size.
Overall, these are a solid value-tier pair of over-ear headphones. They sound decent, the ANC is useful, and they function as intended. I would recommend them if the price is right, but the controls, fit, and portability are the main compromises to be aware of.
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing pair of headphones by jbl 5 min charge 5 hr runtime
on July 1, 2026
Posted by: DeepV
[This review was collected as part of a promotion.] This is a great pair of headphones works with JBL Headphones app. You can turn on noise cancellation. It has a 76 hours of battery life without noise, cancellation and 50 hours with noise cancellation. It comes with a USB 3.5 mm jack to USB-C cable that will help you to connect to your laptop with high resolution audio the material is amazing. It fits comfortably on your head and five minute of charge will give you five hr of run time. It has dual microphones for perfect calls. & it also has spatial audio feature.
Written by a customer while visiting jbl.com
Customer Rating
5
Longer wearabilty with better ear cushioning.
on July 1, 2026
Posted by: CindyT
[This review was collected as part of a promotion.] These lightweight nose canceling phones are such an upgrade from the last. The ear pieces are much larger and more cushioned for longer wear and more silencing. I can wear them longer without my ears feeling crushed. I love the balanced sound and the longer charge. Plus they have better distance so you don't have to be tethered to your phone. Super easy to connect and adjust. Simple to use and crisp clean sound.
Written by a customer while visiting jbl.com
Customer Rating
5
Loved them - Great headphones 🎧
on June 24, 2026
Posted by: EdL9
[This review was collected as part of a promotion.] Loved these headphones, I had no issues with connectivity. They fit perfectly and covered my big ears. These felt comfortable to wear all day and were light enough that they didn't get in the way. The biggest feature I loved about these was the LE audio setting from the app. You get way better quality sound from what it already delivers and bass, lows and highs are great. I enjoyed listening to music and watching videos all day and the noise cancelling feature topped it off. I couldn't hear the people in the same room after turning it on. Definitely would recommend trying them out. I haven't stopped using them and the battery is great.
Written by a customer while visiting jbl.com
Customer Rating
5
Comfortable, durable, amazing sound, long battery life
on June 23, 2026
Posted by: KellyD
[This review was collected as part of a promotion.] I love my JBL tune 780NC headset. The pairing of Bluetooth was simple, it was simple, I turned on my headset went into settings on my phone and the JBL 780NC was already listed. I clicked it and it paired immediately, it took me a matter of seconds, super easy!!
The sound is incredible. It's a different experience hearing your music through this headset. The sound is so crystal clear, I heard and understood lyrics so differently. JBL always has the best sound! The bass is perfect, it’s hard to listen to music any other way cause I have never heard the words to songs that clearly. It feels like you are in the same room with the artist. Even older songs that can sound janky are so crisp.
One of my favorite features is the noise canceling. I can get lost in my own world and escape. I feel like the noise canceling enhanced the incredible sound. There is a button next to the power button, to turn off the noise canceling, so it’s up to your discretion if you want to use that feature or when you choose to use that feature. I love the option to turn off noise canceling.
With the feature if the ear cushions turning 90° you are able to put them around your neck and listen to them without having them over your ears, which I found to be a wonderful feature.
This headset is durable, you are able to twist and bend them without any damage to the headset and I think that is a good feature for teenagers who are harder on things.
The battery life last for weeks, I use my headphones daily and rarely have to charge them. My daughter’s headphones were not charged so she ended up borrowing my JBL 780NC and now she wants to trade me headphones. She absolutely loves mine!!
I highly recommend JBL 780NC they are comfortable, versatile, have amazing sound and the battery life is incredible!
Written by a customer while visiting jbl.com
Customer Rating
5
Do-it-all headset
on June 23, 2026
Posted by: AngelH
[This review was collected as part of a promotion.] Perfect for laying back and getting lost in music. The noise cancelling is strong, the build feels durable yet lightweight, and they're easy to take anywhere. Battery life never gets in the way-fast charge, grab, and go. Calls sound clear with no lag, and the mic picks up your voice perfectly. Truly an "anything goes" headset
Written by a customer while visiting jbl.com