Customer reviews from Samsung US
Samsung - Galaxy S6 4G with 64GB Memory Cell Phone (Unlocked)
Average customer rating
4.6 out of 5
4.6
(1,975 Reviews)
Open Ratings Snapshot
Rating breakdown 1,975 reviews
5 Stars
1,344
4 Stars
512
3 Stars
77
2 Stars
19
1 Star
23
95%of customers recommend this product. 
(
1,836 out of 1,940
)
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Customer Reviews for Samsung - Galaxy S6 4G with 64GB Memory Cell Phone (Unlocked)
Customer Rating
3 out of 5
3
seriously debating on going to....
on May 8, 2015
Posted by: countrylady30
from Silas,AL
Expertise:Intermediate
I'm seriously debating on if I should deal with this phone or go down to a Galaxy S5. I do not like the fact that it doesn't have an external memory card option. Or the fact that my messages are disappearing before I'm able to read them. And please explain how to open the SIM slot on the side of the phone with the key in the phone instructions.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
Cons: Did not meet expectations, too expensive
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
the new S6 is not a good upgrade.
on May 9, 2015
Posted by: samsunglostme
from Baltimore, MD, USA
Expertise:Expert
I have become very disappointed in my new S6. The battery is not replaceable and does not hold a charge for very long compared to my S4 which lasted 2 days before a recharge. My S6 has to be recharged about every 6-8 hours. The fast charge plugin doesn't charge as fast as stated. A lot of the features in the S4 was far superior to the S6. I am sorry I upgraded and should have just stayed with my S4. The speaker volumn is very poor even with it turned all the way up, oh and with a cover the sound is even harder to hear. I wouldn't recommend the S6 to anyone.
Pros: Realistic color
Cons: Poor quality, Not high def, Did not meet expectations, very poor battery life
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
2 out of 5
2
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
I got a Lemon
on May 9, 2015
Posted by: KCB1
from Tucson, AZ, USA
Expertise:Expert
This is unusual for me but this S6 upgrade has been a problem. I've had multiple programs stop working and Android has had to shut down. I went to Sprint and we did a factory reset and that did NOT fix the problem. I am waiting for a replacement to be delivered to see if it is just the phone I received or if it is a badly designed phone.
I am also disappointed that Samsung removed the USB 3 connector and the water proof features. To me, this phone is a step backwards not forwards.
Pros: Lightweight
Cons: Did not meet expectations, no usb 3, not waterproof, didn't work properly
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
4 out of 5
4
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsungs Greatest Invention Yet
on May 9, 2015
Posted by: FlashX007
Expertise:Expert
I was first introduced to the Samsung Galaxy line with the Galaxy S2. The S2 changed how I viewed smartphones and what you could actually do with one. It felt more than just a smartphone. I always viewed it as a mini computer and in many ways it was compared to competition. Soon after I was fortunate enough to upgrade to the S4. Imagine my surprise to learn how much more power the S4 had. The S4 brings more power and performance and was without a doubt more enhanced than the S2. By ten fold or more probably. Point of all this is that despite whatever you have from the Galaxy family, you will not be disappointed. Samsung continues to impress and continue to push the threshold on what phones could do. The S6 is one of the only phones or in fact probably the only one that can record in 4k. It surpasses competition with a 3GB ram. The speed is unparalleled and the design is unlike any prior Galaxy product. Samsung stepped up in many ways with the S6. I remember how I felt the S2 was. How it was like a mini computer. Well this is a computer practically. The amount of enhancements made in the S6 are incredible and far too long to include in a review. However the one thing you need to know and the only thing that's really important is if this is worth it. Well the answer to that is simple. It is! The S6 is by far Samsungs best invention yet and it's worth every penny. If your looking for something that has power look no further this has power and more. If you're looking for high quality well you're looking right at it. If you want to enjoy videos and photos this gives you unparalleled quality. Overall the S6 not only looks sexy in design but rocks a powerhouse in features, performance, and power. Look no further in a smartphone because this is by far perfection at its best.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
screen won't wake up!
on May 12, 2015
Posted by: ZOMBIEFIED
from Mishawaka, IN, USA
Expertise:Intermediate
overall the 6S is great , except that somtimes it will be on ...it will have power... but the screen wont wake up. I hope this glitch gets fixed with an update. its quite the process to re-start when this happens.
Pros: Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
weak signal problems
on May 12, 2015
Posted by: paintersteve
from north Carolina
Expertise:Intermediate
Ok starting with the good it feels nice in the hand and you cant ask for a better screen. Plenty of nice features and blazing fast with no hesitation or lag. Ok the bad signal is terrible. Much worse than previous device. I know it is not my perticular device because i have heard many complaints about this phone on multiple carriers. Hopefully a software update can help in the future cause I'm stuck with it. I cannot recommend this phone cause to me a phone has to be able to make calls first and foremost eveything else is second. If you don't make calls and are on wifi all the time go for it.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
Cons: bad signal strength, battery could be better
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Clean and elegant
on May 14, 2015
Posted by: ElmontroJC
from Dallas, TX, USA
Expertise:Expert
The S6 is definitely a big upgrade! The design of the device is percise and sleek. The software is much cleaner and it runs smoother. Havent had any crashes and the internal hardrive works perfect. It was a great idea to get rid of the sd card slot. Overall the phone is perfect in my opinion.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
S6
on May 20, 2015
Posted by: Blofly
from Ohio
Expertise:Intermediate
I don't think this phone was tested enough before being offered to the public. Theirs a lot of bugs to be worked out. Plus the phone has no major difference from the S5. If you're happy with the S5 I would suggest holding on to it until Samsung comes out with a complete make over.
Pros: Built-in speakers
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
3 out of 5
3
Value
2 out of 5
2
Written by a customer while visiting Samsung US
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