Customer Reviews for Samsung - Galaxy S6 4G with 64GB Memory Cell Phone (Unlocked)
Customer Rating
2
Love Samsung but too many issues with my Galaxy S6
on September 4, 2016
Posted by: TEX19
from Texas, USA
Expertise:Intermediate
Right after purchasing, I added a few apps that I had on my old Samsung. Then every time I tried to do anything, I couldn't get to what I was trying to do and I would get some strange screen and it would take me to weird websites. These apps were for my toddler and we had them on all our phones, tablet and laptops with no previous problems. I took the phone back 4 times to the store, and they finally were able to get my phone working properly. Now, the volume is all the way up on everything and my alarm goes off with no ringer, or someone calls and it doesn't ring. Sometimes the caller cannot hear me. The phone doesn't work well with headphones - volume is too low. I've taken it to the store again twice with no resolution. The camera/video has never been the quality that's advertised and my videos are always grainy.
I'm about to send it in to Samsung and get something else.
I like the phone. It's easy to navigate through and nice features. The only thing I can complain about is the generated heat after extended use and I am very worried that the glass is going to break. Other than that it has helped organize my life. This was my first high end phone and wow what a difference.
This is a great phone in every respect except the battery. Two issues, it's undersized and you cannot replace it. Standard features are more than you could ever use and the camera is outstanding. No plans to get the S7.
Pros: Bright display, Durable
Cons: battery
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great design, functionality and reliability
on September 13, 2016
Posted by: dcbuddy
from Washington, DC, USA
Expertise:Expert
I feel that I can always rely on my Galaxy S6 to do all of the many things that it was designed for.