Customer reviews from Samsung US
Samsung - Galaxy S6 4G with 64GB Memory Cell Phone (Unlocked)
Average customer rating
4.6
(1,975 Reviews)
Rating breakdown 1,975 reviews
5 Stars
1,344
4 Stars
512
3 Stars
77
2 Stars
19
1 Star
23
95%of customers recommend this product.
(
1,836 out of
1,940)
Customer Reviews for Samsung - Galaxy S6 4G with 64GB Memory Cell Phone (Unlocked)
Customer Rating
5
Very nice phone
on January 21, 2017
Posted by: JrDstar
from Raleigh, NC
Not much you can't do with this phone. Plus it great for the pocket.
Pros: Bright display, Realistic color, Lightweight
Cons: needs dual speakers
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
DEFECTIVE PHONE, EXTREMELY SHORT BATTERY LIFE AND PROBLEMS WHEN USING EARPHONES.
on September 21, 2015
Posted by: MissyNYC
from New York, NY, USA
DEFECTIVE PHONE, EXTREMELY SHORT BATTERY LIFE AND PROBLEMS WHEN USING EARPHONES.
I used to love my Samsung Note 3 (which worked well for 2 year), but I wasn’t too happy about the gigantic size and after 2 years I decided to switch to the Samsung Galaxy S6. I couldn’t be more unhappy about my decision of not getting an IPhone. Galaxy S6 works poorly since day 1!
In less than 2 weeks it was showing functioning problems with the software, extremely short battery life (less than 2h), and every time I would use my earplugs the volume would go up and down like crazy. I had to take back to the store and get it exchanged. I was hoping the problem would end there. Well, it didn’t!
In less than 3 months from the date I purchased the phone it stopped working again. This time it wouldn’t even turn on anymore. I was on the airport on my way to business conference out of the country and I was counting on my phone to do all my work. Contact business related people, clients, and colleagues. I don’t have to explain to anyone how important a cell phone is nowadays. I had no way to communicate to my clients, supervisors, family (who were extremely worried about my safety) or to use my GPS to get around the city. No access to working emails, text messages, my personal notes or even information about my hotel and flight reservations. It was a nightmare! I was very frustrated and afraid I would lose my job.
After spending almost a week with very little ways to communicate with the world. I got back to New York to hear I had to wait a couple more days to get a refurbished phone!
It is not is fare that I paid a lot of money for a brain new phone, and now I get back a refurbished one. My question is: How long this refurbished one is going to last??
Now I am with a phone I hate and I am very upset! I no longer trust on Samsung! And unfortunately I will have to move to another brand I can trust.
I used to love my Samsung Note 3 (which worked well for 2 year), but I wasn’t too happy about the gigantic size and after 2 years I decided to switch to the Samsung Galaxy S6. I couldn’t be more unhappy about my decision of not getting an IPhone. Galaxy S6 works poorly since day 1!
In less than 2 weeks it was showing functioning problems with the software, extremely short battery life (less than 2h), and every time I would use my earplugs the volume would go up and down like crazy. I had to take back to the store and get it exchanged. I was hoping the problem would end there. Well, it didn’t!
In less than 3 months from the date I purchased the phone it stopped working again. This time it wouldn’t even turn on anymore. I was on the airport on my way to business conference out of the country and I was counting on my phone to do all my work. Contact business related people, clients, and colleagues. I don’t have to explain to anyone how important a cell phone is nowadays. I had no way to communicate to my clients, supervisors, family (who were extremely worried about my safety) or to use my GPS to get around the city. No access to working emails, text messages, my personal notes or even information about my hotel and flight reservations. It was a nightmare! I was very frustrated and afraid I would lose my job.
After spending almost a week with very little ways to communicate with the world. I got back to New York to hear I had to wait a couple more days to get a refurbished phone!
It is not is fare that I paid a lot of money for a brain new phone, and now I get back a refurbished one. My question is: How long this refurbished one is going to last??
Now I am with a phone I hate and I am very upset! I no longer trust on Samsung! And unfortunately I will have to move to another brand I can trust.
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Glitchy
on April 23, 2015
Posted by: Morozco10
from Anaheim, ca
Expertise:Expert
I experienced apps force closing every single day, and had poor battery life. Switched back to iPhone after a week.
Pros: Bright display, Realistic color, Lightweight
Cons: Poor quality, Did not meet expectations, battery life
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Very Disappointed
on May 8, 2015
Posted by: Jaws1957
from Dallas, TX
Expertise:Expert
Was very disappointed with this product. I switched from an iPhone 5 and was willing to give the Android system a try. The phone kept updating applications and the products on the phone didn't do a good job at keeping the system clean. Was constantly running the anti-virus prgrasm trying to keep my phone bug free.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
S6
on May 15, 2015
Posted by: Nolovelost3
from georgia
Expertise:Expert
This phone is great with cool features love it such an improvement from my S3
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone so far
on July 10, 2015
Posted by: Researchbeforeibuy6578321
from Anchorage AK
Expertise:Intermediate
I have had an IPhone for 6 years and decided to take the plunge and purchased a galaxy 6. The apps are great the display are fantastic. The browser speed is far superior to the I phone
Pros: Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent over-all
on July 18, 2015
Posted by: jorge0915
from Houston, TX, USA
Expertise:Intermediate
Galaxy S6 will not give notification if text thread is opened like my Galaxy S4. Annoying when expecting a replay while occupied or driving. One has to constantly look at phone for replies. I miss the feature of having a sound/ vibrate when text received. I want it back! PLEASE!!!
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
Cons: lack of text notification
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 20, 2015
Posted by: D5y3F8yo0
from Seattle, WA
Expertise:Expert
Very snappy performance, but would prefer less bloatware. Also would like a removable battery.
Pros: Built-in speakers, Bright display
Cons: no sd card support no removable battery.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US