Customer reviews from Samsung US
Samsung - Galaxy S26 256GB (Unlocked) - Black
Average customer rating
4.8
(306 Reviews)
Rating breakdown 306 reviews
5 Stars
251
4 Stars
42
3 Stars
9
2 Stars
3
1 Star
1
100%of customers recommend this product.
(
5 out of
5)
Customer Reviews for Samsung - Galaxy S26 256GB (Unlocked) - Black
Customer Rating
5
I absolutely LOVE the New Galaxy S26 !!!
on March 30, 2026
Posted by: JACKSON
[This review was collected as part of a promotion.] I have absolutely fallen in love with my new Galaxy S26 !!! I love the new camera features and the AI options you can use on the photos. It's so fun. I'm a big gamer and uploaded Red Dead Redemption and it runs so smooth and the graphics are stunning !!! I also watch alot of YT and Netflix and again everything runs smooth and is absolutely beautiful. I've only had my phone for a week, so I'm still learning new features daily, but I have gotten use too the AI features and it's super helpful with tasks and finding new information.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on March 30, 2026
Posted by: Coolchick
[This review was collected as part of a promotion.] Love the call answer feature. I needed more memory
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It's not bad
on March 30, 2026
Posted by: Kat2good
[This review was collected as part of a promotion.] I use my phone a lot for work. The battery is pretty decent. I dont use the fancy things like the galaxy AI cause I dont really like AI. Maybe one day. For now though, the memory on it is good, the battery is good. I also use it to stream YouTube and such so that's nice as well. The quality is decent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great camera
on March 30, 2026
Posted by: Divinemomma
[This review was collected as part of a promotion.] I use my phone for everything watching movies galaxie AI streams. Tictok.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on March 30, 2026
Posted by: Sophie1223
[This review was collected as part of a promotion.] I bought this phone because my s23+ was beginning to have battery issues. May i just say, this phone exceeds all expectations. The camera is great, the battery life is amazing, and the galaxy ai addition has been exceedingly helpful in my daily life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S25 vs s26
on March 30, 2026
Posted by: ValenF
[This review was collected as part of a promotion.] The phone is reqlly great but i changed my s25 for this one and there really isn't a big difference between the two phones, its still a really good phone but i was expecting something a bit better that's all
Value
3
Response from Samsung USBy R&R Team, March 31, 2026
Hi ValenF, thank you for sharing your feedback on your Samsung Galaxy S26. We know how disappointing it can be when you have a new device that is not meeting your expectations. We have provided a link to the complete manual for your device to help you maximize your experience with your device, and discover the enhancements and changes that have been made to your device. We have also shared a link to the Samsung Support Team to assist you any time you have questions during your usage of your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
No new features/ technology, just a $$$$ tag.
on March 30, 2026
Posted by: Tintin
[This review was collected as part of a promotion.] When the flagship galaxy S series was introduced, it had some awesome features at that time. Year after that came S2 with more features and technology and this continued until S6 edge. After that, Samsung just does not believe in going beyond the expectation and coming up with new features/ technologies anymore that truly makes a smartphone smart. When I say features/ technology, I mean video pauses when you don't look at the phone, edge where you can read message vertically, gesture control, and much more (I don't recall the rest as a lot of time that passed and those features went out of my memory) that had been in the versions S6 and below. Now it's just a phone that's an exact same copy of the previous version. The only thing changed is the price. It gotten more expensive with nothing to show for why the price tag is so high.
Value
3
Response from Samsung USBy R&R Team, March 31, 2026
Hi there Tintin, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 with us. We know how disappointing it can be to feel that features have been removed from your device that have not been replaced by new features. As we evolve in technology we are moving more towards ways to leverage Galaxy AI to streamline many processes, and enhance the experience for our customers through this technology. We have provided a link to the complete manual for your device to help you discover the new features that have been added, and best align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is a versatile tool!
on March 30, 2026
Posted by: Agegap1
[This review was collected as part of a promotion.] I chose the Samsung S26 phone because of the smart features and progressive updates. I am 61 years old and need a phone that functions easily but also has a professional quality camera which I use for family pictures, pet pictures and landscapes while traveling. The Galaxy AI features help me edit my photos. I am always confident that my photos turn out well with the right clarity and color. I use my Galaxy AI for videos of the grandkids volleyball and lacrosse games so we have fun memories to look back on.
I watch Netflix on my phone when I want to relax in my room. Sometimes I use my phone to cast movies or videos to our Samsung TV.
My Samsung phone is a huge part of my everyday life from helping with recipes in the kitchen to reminding me of appointments and birthdays. It is wonderful to have a ton of knowledge at my fingertips, as well as, shopping, and word games and card games went I am bored. It really brings me peace of mind.
I watch Netflix on my phone when I want to relax in my room. Sometimes I use my phone to cast movies or videos to our Samsung TV.
My Samsung phone is a huge part of my everyday life from helping with recipes in the kitchen to reminding me of appointments and birthdays. It is wonderful to have a ton of knowledge at my fingertips, as well as, shopping, and word games and card games went I am bored. It really brings me peace of mind.
Value
5
Written by a customer while visiting Samsung US