Customer reviews from Samsung US
Samsung - Galaxy S26 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(306 Reviews)
Open Ratings Snapshot
Rating breakdown 306 reviews
5 Stars
251
4 Stars
42
3 Stars
9
2 Stars
3
1 Star
1
100%of customers recommend this product. 
(
5 out of 5
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Great quality, spot on AI assistance, good picture
on March 27, 2026
Posted by: Matthew
[This review was collected as part of a promotion.] This is hands down the best phone I've ever had! The quality is great, the AI assistance is spot on and a blast to play with. The picture resolution is beautiful, allowing me to take pictures I couldn't even take with my professional camera! What surprised me most of all is the durability and protection it has, I can't tell you how many times I've dropped my phone without a case and it doesn't even have a scratch on it. If this phone is this good, I'm excited to see the phones they make in the future. 10/10 highly recommend!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S26: This Again....
on March 13, 2026
Posted by: JayTee
[This review was collected as part of a promotion.] Very similar to the s25 I used as a trade-in. Hardware wise, it's the same basic camera. The phone doesn't sit flush on a flat surface--very wobbly with the protruding camera bump. Otherwise, not that much has changed. Horizontal lock on videos is nice. Still no Qi2 magnets on the phone. Galaxy AI features are so, so.... Microphone quality is good. Speakers are clear and balanced. Remain disappointed in no memory expansion slot on flagship phones; a feature that has been sorely missed since the S10! Love the fact that it still has DeX! Overall, it's very nice, but nothing particularly noteworthy. Just my 2¢.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
An amazing phone
on March 14, 2026
Posted by: Luvmyphone
[This review was collected as part of a promotion.] I just love my device its greal all the way around
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone love it
on March 14, 2026
Posted by: Rangerrahl
[This review was collected as part of a promotion.] The phone is so simple to use and the Ai works like a wonder
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is the best Galaxy phone
on March 15, 2026
Posted by: TlRX123
[This review was collected as part of a promotion.] This is the best Galaxy phone since I owned my first one a years ago. It is fast, feature rich and easy to navigate. Battery life is great and I love pretty much everything about my new S26.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great new phone
on March 17, 2026
Posted by: Reilly
[This review was collected as part of a promotion.] I had to choose what phone to get for myself. The reasons why I decided on this phone over others. I like the size. The feature of swiping from the right hand corner to get to the short cuts was very nice.
I'm still learning how to use it. Adding apps from the old phone is going pretty flawless.
Over all I like it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fabulous
on March 18, 2026
Posted by: PhoneHo
from Kentucky
So far so good. Battery is better than I expected. Came from the 24 ultra. I listen to music some times for 10 hours a day. Text and video chat. Battery is still there when I get off work. Ai on photos is great. I was tired of carrying the big bulk phone so I wanted the small one. Miss the screen size lol. But it's been a great phone so far. I have had it for over a week now. I can be on it all day and still have at least 40 percent battery by 9 pm. And that's with it coming off the charger at 430am. Camera is pretty darn good. No problems with performance. I got a generic otterbox because I work in construction and I'm in the desert. Seems very durable. But it's a galaxy so that's expected to be durable. Haven't had one break yet. I pre-ordered but didn't get the memory upgrade. It wasn't offered which sucks but oh well. Loving the phone tho.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMarch 18, 2026
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy S26 with us. We are happy to hear how much you are enjoying the usage of your new device, exploring enhanced capabilities of Galaxy AI, and finding the battery life to be so amazing every day. We would love to hear from you again in the future any time you have questions or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Happy upgrade
on March 19, 2026
Posted by: Rockstar
[This review was collected as part of a promotion.] Been a galaxy user for years happy to get my new phone quickly. Switching to the new phone was super easy! Seamless transition to the new phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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