Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB (Unlocked) - White
Average customer rating
4.9
(4,286 Reviews)
Rating breakdown 4,286 reviews
5 Stars
3,799
4 Stars
393
3 Stars
59
2 Stars
12
1 Star
23
68%of customers recommend this product.
(
27 out of
40)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB (Unlocked) - White
Customer Rating
3
Good phone, nothing impressive.
on March 13, 2026
Posted by: DanielM
[This review was collected as part of a promotion.] I had the Galaxy S25 Ultra and switched to the new model S26 Ultra, honestly I'm disappointed with this new model, no big changes, no big improvements, it is just the same as the S25 but with new features. Camera is decent, battery is not enough, performance is just the same as the S25, I'm really disappointed. The only "good" thing is the Galaxy AI but really nothing crazy.
Value
3
Response from Samsung USBy R&R Team, March 13, 2026
Hi DanielM, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We completely understand how important it is to feel that you are excited about your new device, and that you are getting new features you can use every day. We have provided a link to the complete manual for your device to assist you with the discovery of the new and enhanced features available on your device including Galaxy AI, privacy display, and horizonal lock, align the settings to your preferences, and answer any questions you may have during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great
on March 13, 2026
Posted by: Geoaracena0710
[This review was collected as part of a promotion.] Samsung is the best product all way to me ..................
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not so Good
on March 13, 2026
Posted by: Daleduro13
Camera still sucks in selfie mode. The AI feature to grammar check your spelling still censors you. This phone is as fast/laggy as my S23 ultra, nothing seems like an update on this phone. My Iphone17 pro max 1TB was cheaper than this phone and has better quality all around. Samsung sucks now
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, March 17, 2026
Hello there Daleduro13, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We completely understand how frustrating it must be when you have a new device that is not meeting your expectations. We have provided links to articles to help you with the camera quality, and speed of your device at your convenience. We have also provided a link to the Samsung Support Team to offer direct assistance through chat with the features of Galaxy AI you believe are not operating as intended or expected. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I love the feel of the device
on March 13, 2026
Posted by: Shorty
[This review was collected as part of a promotion.] My phone is primarily for personal use. I love the galaxy AI makes researching, studying and over all daily use easier. Coming from the S24 ultra i have no regrets upgrading. The feel of my new phone is just different it's easier to handle over the square shape of my previous phone and the privacy screen is a plus.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The phone has great features
on March 13, 2026
Posted by: Msprincess
[This review was collected as part of a promotion.] I love new things and I think I would love an update
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung never let's down
on March 13, 2026
Posted by: EvenNArcadia25
[This review was collected as part of a promotion.] The AI is amazing and can't stop using it,I love the S pen and how easy it is to use,the phone has so many features that I use for work as well,clipping photos and pasting them has never been so easy. The photo lens is amazing I love taking photos and the phone feature are amazing, I love playing games as well the picture is so clear it seems 3d,im still exploring it but so far is outta this work...Samsung Galaxy for life!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The Battery Life is Awesome
on March 13, 2026
Posted by: Study2Learn
[This review was collected as part of a promotion.] I often need my phone for work for 36+ straight hours. My old phone would only last 10-12 hours with nothing but sending and receiving messages throughout the day before I needed to charge it. My new S26 Ultra will easily last 2 straight days doing the work that I need it to. Definitely a major upgrade.
The Galaxy AI features have also been a lot of fun to explore. I am discovering new features and ways to utilize it everyday, which makes my new phone that much more fun to use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Performance and features
on March 13, 2026
Posted by: DDloveN
[This review was collected as part of a promotion.] I recently purchased the Samsung Galaxy S26 Ultra and I am extremely impressed with the performance and features. The display is incredibly bright and smooth, making videos and browsing very enjoyable. The camera quality is outstanding, especially the zoom and night photography which capture very clear and detailed photos.
The phone is also very fast and handles multitasking and apps without any lag. The battery life easily lasts through the day even with heavy use. I also really like the S-Pen feature which is very useful for notes and quick tasks.
Overall, the Galaxy S26 Ultra is a powerful and premium smartphone, and I would highly recommend it to anyone looking for a high-quality flagship device.
Value
5
Written by a customer while visiting Samsung US