Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB (Unlocked) - White
Average customer rating
4.9
(4,244 Reviews)
Rating breakdown 4,244 reviews
5 Stars
3,763
4 Stars
391
3 Stars
57
2 Stars
12
1 Star
21
69%of customers recommend this product.
(
27 out of
39)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB (Unlocked) - White
Customer Rating
5
Ultra machine in hands
on March 19, 2026
Posted by: UltraFanatic
[This review was collected as part of a promotion.] Great upgrade from previous generations. Best AI machine on hands. Love the privacy feature and the camera quality. So handy for office tasks and managing the day.
Highly recommend it !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 19, 2026
Posted by: sam2006
[This review was collected as part of a promotion.] The features in this phone are amazing like the amazing ai and the translation feature and i hope for better features in the future
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera.in love with the new features.
on March 19, 2026
Posted by: Baddah
[This review was collected as part of a promotion.] Work as social. I also play a lot of games on my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy Ultra phone so far
on March 19, 2026
Posted by: Nom2026
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra isn’t just a smartphone; it’s a glimpse into the future of mobile tech. After using it as my daily driver, I am blown away by how Samsung has balanced raw power with truly intuitive AI.
AI That Works For You
The new Galaxy AI suite, powered by the Snapdragon 8 Elite Gen 5, is the star of the show. The "Now Nudge" feature is a total game-changer, subtly anticipating my needs—like suggesting a calendar invite right as I’m typing a dinner plan. The Agentic AI handles multi-step tasks across apps with a single voice command, acting like a true personal assistant in my pocket.
Next-Gen Hardware
The 6.9-inch Dynamic AMOLED 2X display is breathtaking, but the real innovation is the built-in Privacy Display. With one toggle, I can narrow the viewing angles to keep my sensitive data safe from prying eyes on the train. Despite the massive screen, the phone feels incredibly light at just 214g, and the new Armor Aluminum 3 frame makes it as durable as it is elegant.
Pro-Grade Creativity
The 200MP camera with a wider f/1.4 aperture has perfected "Nightography." My low-light photos are crisp and vibrant, and the AI-powered Photo Assist makes professional-level editing as simple as a single tap.
Verdict
With 60W Super Fast Charging and the iconic S Pen, the S26 Ultra is the most complete, secure, and intelligent device I’ve ever owned. It doesn't just keep up with my life—it makes it easier.
AI That Works For You
The new Galaxy AI suite, powered by the Snapdragon 8 Elite Gen 5, is the star of the show. The "Now Nudge" feature is a total game-changer, subtly anticipating my needs—like suggesting a calendar invite right as I’m typing a dinner plan. The Agentic AI handles multi-step tasks across apps with a single voice command, acting like a true personal assistant in my pocket.
Next-Gen Hardware
The 6.9-inch Dynamic AMOLED 2X display is breathtaking, but the real innovation is the built-in Privacy Display. With one toggle, I can narrow the viewing angles to keep my sensitive data safe from prying eyes on the train. Despite the massive screen, the phone feels incredibly light at just 214g, and the new Armor Aluminum 3 frame makes it as durable as it is elegant.
Pro-Grade Creativity
The 200MP camera with a wider f/1.4 aperture has perfected "Nightography." My low-light photos are crisp and vibrant, and the AI-powered Photo Assist makes professional-level editing as simple as a single tap.
Verdict
With 60W Super Fast Charging and the iconic S Pen, the S26 Ultra is the most complete, secure, and intelligent device I’ve ever owned. It doesn't just keep up with my life—it makes it easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra! Great phone packed with great features.
on March 19, 2026
Posted by: Borizngoh
[This review was collected as part of a promotion.] I have been using AI since the from the start and I can say that the AI in this phone is on a whole 'nother level.
Samsung phones have always been my daily driver. Year after year things keep getting better. Customization is insane, beautiful graphics
The One UI skin is just so beautiful especially the One UI 8.5 straight out of the box with S26 Ultra.
Plus this phone is insanely fast with the latest chip that comes with it... Great for my gaming and watch movies on this phone is so smooth and plus the battery life last a very long time.
Samsung phones have always been my daily driver. Year after year things keep getting better. Customization is insane, beautiful graphics
The One UI skin is just so beautiful especially the One UI 8.5 straight out of the box with S26 Ultra.
Plus this phone is insanely fast with the latest chip that comes with it... Great for my gaming and watch movies on this phone is so smooth and plus the battery life last a very long time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great battery good screen.. big camera
on March 19, 2026
Posted by: Khaledelwir64
[This review was collected as part of a promotion.] Everything nice except camera placement I got a rocking phone when set down
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone gets better the more I use it!
on March 19, 2026
Posted by: Nexiel
[This review was collected as part of a promotion.] I've been using the Galaxy S26 Ultra for a few days now and honestly, it's taken over my entire life in the best way possible. As someone who streams, takes college classes, and does graphic design work, this phone handles everything without breaking a sweat.
The display is stunning for movies and sports, the colors are rich, motion is silky smooth, and watching games feels like courtside seats. Gaming is next level too; there's next to no lag, everything is responsive, and the battery holds even after several hours.
Galaxy AI is the real game-changer. It helps me organize notes for school, summarize long emails for work, and even brainstorm ideas for stream layouts and topics. It feels less like a feature and more like a built-in assistant that actually gets things done.
Coming from the S24 Ultra, Samsung has knocked it out of the park with this one!
The display is stunning for movies and sports, the colors are rich, motion is silky smooth, and watching games feels like courtside seats. Gaming is next level too; there's next to no lag, everything is responsive, and the battery holds even after several hours.
Galaxy AI is the real game-changer. It helps me organize notes for school, summarize long emails for work, and even brainstorm ideas for stream layouts and topics. It feels less like a feature and more like a built-in assistant that actually gets things done.
Coming from the S24 Ultra, Samsung has knocked it out of the park with this one!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible battery even worse, grumpy tech support
on March 19, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The camera is nice but the battery was defective from the day I got it. I was given the run around by tech for many days and after about 50 phone calls I finally got a resolution from the other team. Tech support was absolutly horrifying. I have officially lost my love for Samsung.
Value
1
Response from Samsung USBy R&R Team, March 20, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how distressing it is to have a new device that you believe is not operating as intended, and how that can increase when you are needing to discuss with different groups options for a resolution. We have provided links to troubleshooting guides to help maximize the battery life of your device if you experience this frustration again. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US