Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB (Unlocked) - White
Average customer rating
4.9
(4,028 Reviews)
Rating breakdown 4,028 reviews
5 Stars
3,590
4 Stars
353
3 Stars
52
2 Stars
12
1 Star
21
69%of customers recommend this product.
(
25 out of
36)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB (Unlocked) - White
Customer Rating
5
This products has great features
on March 12, 2026
Posted by: PUPS1256
[This review was collected as part of a promotion.] The Samsung S26 Ultra is a great phone. The big screen looks amazing, the camera is sharp, and the battery easily lasts me all day. It’s very fast with no lag, and it feels solid and high‑quality. I’m glad I bought it and would recommend it to others. The Galaxy AI on my Samsung S26 Ultra is great. It makes my photos look better, helps me write messages, and lets me find things on the screen quickly. It’s easy to use and really helpful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What a great phone
on March 12, 2026
Posted by: Sparky
[This review was collected as part of a promotion.] I love this phone. It's so lightweight and fast. Camera is wonderful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New feature
on March 12, 2026
Posted by: UltraFan
[This review was collected as part of a promotion.] Really excited about the privacy screen..the last 5 samsung phones I had I've always bought a privacy screen protector for them-no more now the s26 ultra finally comes with built in privacy screen. I love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent but lacking battery
on March 12, 2026
Posted by: Trizkial
[This review was collected as part of a promotion.] Excellent screen and phone speed but I just wish they actually upgraded the battery. Why can't we have higher capacity like the one plus for this price point? Still a fantastic phone. Also add more Bluetooth audio codecs please.
Galaxy AI is pretty cool tbh
Galaxy AI is pretty cool tbh
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed
on March 12, 2026
Posted by: Adam
Poor speaker quality compared to S25 Ultra. Sounds like a cheap phone you buy at Walmart. Not impressed. Starting to go backwards with quality. Wish I had just stuck with S25 Ultra.
Response from Samsung USBy R&R Team, March 12, 2026
Hello Adam, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra. We completely understand how distressing it can be when your new device is not meeting your expectations in functionality. We have provided links to troubelshooting guides to help you troubleshoot the audio quality of your phone. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your phone. We appreciate you being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S26 Ultra
on March 12, 2026
Posted by: Djandrru
[This review was collected as part of a promotion.] I am completely satisfied with everything Samsung produces; the brand is beyond competition.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
From day one samsung has never failed
on March 12, 2026
Posted by: Excel1
[This review was collected as part of a promotion.] AI awesome! Gaming is exciting and spectacular. Must have.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Transition
on March 12, 2026
Posted by: Laser2boy
[This review was collected as part of a promotion.] The transfer from my S21 Ultra to the S26 Ultra was flawless. Still exploring all the new features and especially the Galaxy AI features. The phone executes commands quickly and the Malware/Virus feature appears to be very robust. Looking forward to experiencing all that this phone has to offer.
Value
5
Response from Samsung USBy R&R Team, March 12, 2026
Hi there Laser2boy, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so happy to hear how easy you found the inital data transfer and setup of your device to be, and how excited you are to fully explore the capabilities of your device. We have provided a link to the complete manual for your device to help you fully explore your new device, and best align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US