Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB (Unlocked) - White
Average customer rating
4.9 out of 5
4.9
(4,022 Reviews)
Open Ratings Snapshot
Rating breakdown 4,022 reviews
5 Stars
3,585
4 Stars
353
3 Stars
51
2 Stars
12
1 Star
21
69%of customers recommend this product. 
(
25 out of 36
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB (Unlocked) - White
Customer Rating
5 out of 5
5
Best phone yet!
on March 11, 2026
Posted by: Dmb8969
[This review was collected as part of a promotion.] The camera system is insane. The 200MP main sensor with a wider F1.4 aperture takes unbelievably bright, detailed shots even in low light, and the 5x and 10x zoom is crystal clear. I love the new Super Steady Video with Horizontal Lock — it keeps everything perfectly level even if I'm walking up stairs or turning around. Plus, Galaxy AI features like Photo Assist let me fix or enhance pics with simple voice commands. Selfies look natural, and Nightography video is ridiculously good.
Performance-wise, the customized Snapdragon 8 Elite Gen 5 processor flies through everything — gaming, multitasking, AI tasks — and stays cool thanks to the bigger vapor chamber. Battery life is excellent with the 5000mAh cell, easily lasting a full day of heavy use, and it charges super fast.
It's also noticeably slimmer and lighter than previous Ultras, feels amazing in the hand with those rounded corners, and of course it still has the built-in S Pen for quick notes and doodles.
Honestly, the S26 Ultra has made me fall in love with my phone all over again. If you're thinking about upgrading, do it — you won't regret it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the privacy
on March 11, 2026
Posted by: 1lessnosy
[This review was collected as part of a promotion.] I love the privacy display option offered on the Galaxy S26 Ultra!!!! I have a co worker who is constantly looking over my shoulder. I got my phone today, activated it on my lunch hour. When I went back, I got on to test and sure enough she could not see a thing. She even huff and puffed about it. It was easy to transfer everything from my Galaxy s24 Ultra to my new phone. I'm new to the Galaxy AI stuff, so I like that there is a lot of help and explanations for me to use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very pleased
on March 11, 2026
Posted by: Galaxy4mouse
[This review was collected as part of a promotion.] Currently learning the phone. I love everything so far. The galaxy AI is so far easy to use and very impressive. I am amazed at the efficiency of its operating level. Samsung has knocked it out of the park with this Model the Galaxy S26 Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This its a good product, the best product
on March 11, 2026
Posted by: Arrmslp
[This review was collected as part of a promotion.] I like very well all features, the camera, the Ai, the private screen
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is a great
on March 11, 2026
Posted by: Love12
[This review was collected as part of a promotion.] This is great update with the Galaxy AI and the spy screen
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love this phone
on March 11, 2026
Posted by: RyzezMan
[This review was collected as part of a promotion.] You'll see many reviews on YouTube or maybe other places, but they are not regular users. They're out to be critical at all cost just to get clicks. I love this phone. It's fast. I'm moving up from a Galaxy s23 ultra. And after the software glitches after upgrading, this was a welcome change. The phone is beautiful. It's comfortable in the hand. I love the Galaxy AI features that is integrated into the phone. Many very useful things. I'm very happy with this purchase.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Slow Sluggish Half Rate Performance
on March 11, 2026
Posted by: QBANTECH
[This review was collected as part of a promotion.] Galaxy S26 Ultra feels slow and sluggish at half speed out of the box, with UI lag and throttling hurting day‑to‑day performance, even though the chip itself is powerful on paper.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamMarch 12, 2026
Hello there QBANTECH, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We know how important the full processing power of your device is to you, and we would love nothing more than to help you troubleshoot and resolve this experience. We have provided a link to an article to help you with the refresh rate of your device. We have also shared a link to the Samsung Support Team to assist you if this experience continues, or you have questions about your new device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Newest Galaxy
on March 11, 2026
Posted by: TronforSamsung
[This review was collected as part of a promotion.] There is a noticeable difference in the weight of the phone and not in a cheap way, in a great way.
The new features of the phone give me the ability to be in sync no matter what samsung device I am using. The Galaxy AI features have already saved me a ton of time on things that typically annoy me.
I am so happy I made this purchase.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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