Customer reviews from Samsung US
Samsung - Galaxy S26 256GB (Unlocked) - White
Average customer rating
4.7
(1,504 Reviews)
Rating breakdown 1,504 reviews
5 Stars
1,201
4 Stars
231
3 Stars
52
2 Stars
13
1 Star
7
82%of customers recommend this product.
(
9 out of
11)
Customer Reviews for Samsung - Galaxy S26 256GB (Unlocked) - White
Customer Rating
5
Great features
on June 19, 2026
Posted by: Edubbs71
[This review was collected as part of a promotion.] The phone is very personable. Great features easy to use. Compact, bright screen, very vivid display, lots of features, plenty of memory.Add processing speed
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best phone almost.
on June 19, 2026
Posted by: SoldonSamsung
[This review was collected as part of a promotion.] I have not tried Galaxy AI yet, but I am looking forward to it. My last phone was a different brand that focused heavily, on sound quality; So far my S26 has had wonderful sound quality and an ease of use that rivals my former premium phone.
I purchased this phone because it is just the right size to fit in the console of my suv without damaging the charging cord or port, and still keep it out of the way and in a safe place. Graphics on this device are exemplary as well, the crispness of screen content is a relief from some of my previous phones. The cost was also a major selling point for me. The price I purchased this phone for, along with the quality, and thoughtfulness of this devices design is well worth what I paid. Thanks Samsung for making a great re-entry phone.
I purchased this phone because it is just the right size to fit in the console of my suv without damaging the charging cord or port, and still keep it out of the way and in a safe place. Graphics on this device are exemplary as well, the crispness of screen content is a relief from some of my previous phones. The cost was also a major selling point for me. The price I purchased this phone for, along with the quality, and thoughtfulness of this devices design is well worth what I paid. Thanks Samsung for making a great re-entry phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product is almost elite
on June 19, 2026
Posted by: Clamgergsey
[This review was collected as part of a promotion.] The weight and size of the phone is comfortable, even in one hand mode. Alot of features the phone comes with, Samsung, made sure to give you that fun new phone feel that never dissapoints. Camera is pretty good until you zoom in on things further away so that should be worked on. Speakers are still good evennafter 6 months. No delays, lag, etc when it comes to the touch screen or facial recognition. Overall this phone gets a 4 out of 5 ONLY because the ultra is the only one with the privacy screen that comes with the phone. Not fair Samsung, not fair lol.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 19, 2026
Posted by: Superino
[This review was collected as part of a promotion.] It is a great product. I've been using the galaxy product line for a while now, all the way to the Discover back in 2012. Why I am still with Samsung? Because of their quality product. I consider myself careful and still can say, this phones can take a beating. I use it for work and my daily life, and only I become slower. The fast performance, the touchscreen responsiveness, it is more than enough for the regular folk. I do like to thinker with the android OS and the Galaxy AI, and the ease of use for developper features makes this all the more simpler for me to create what I want.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Camera pixalates when using a 3rd party
on June 18, 2026
Posted by: zVixenz
[This review was collected as part of a promotion.] The camera pixelates while using a third party app, like Google messages or any other app. When I use it alone it doesn't pixelate. I put it to factory settings and start downloading apps slowly. Nothing changes still messed up with the third party apps.
Value
3
Response from Samsung USBy R&R Team, June 19, 2026
Hello ZVixenz, thank you for your feedback on your Samsung Galaxy S26. We know how disappointing it can be when you are attempting to use your device, and it is not meeting your expectations. We have provided a link to an article to help you with your third party apps. We have also provided a link to the Samsung Support Team to assist you further if you have questions about your device, or continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Mostly a Smooth Transition
on June 18, 2026
Posted by: Scottso
[This review was collected as part of a promotion.] While replacing my old Samsung S21 with the new S26, much was identical to the original phone. Transferring all of my data to the new phone was a cinch. The only drawback for me, is that the older phone held a better signal in the newer S26 in the same areas. I can't really explain why, but that's my complaint.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone Performance, But AI Needs More Control
on June 18, 2026
Posted by: Bluesky
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S26 and overall I'm very happy with it. The phone runs extremely smooth, apps open quickly, and multitasking feels fast and responsive. Battery life has been solid for my daily use, and the overall experience feels polished and reliable.
One feature I especially enjoy is the call assistant. It's very helpful when I receive calls from unknown numbers because it can answer the phone and ask the caller what they want before I decide whether to pick up. This helps reduce spam calls and saves me time.
My biggest concern is the growing use of AI throughout the phone. While some AI features can be useful, I feel like there are too many AI-focused features being pushed into the experience. I would like more control over which AI features I use and which ones I can easily disable.
Despite that concern, the Galaxy S26 is still a great smartphone with excellent performance, a smooth user experience, and useful features that make everyday tasks easier. If Samsung gives users more flexibility with AI features, this would easily be a 5-star phone for me.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26 phone
on June 17, 2026
Posted by: H3girl
[This review was collected as part of a promotion.] The Samsung S26 is a very light compact phone. I love how slim the device is with all the bells and whistles of larger phones. The added bonus of Galaxy AI feature just adds to the ease and functionality of this phone.
Value
5
Response from Samsung USBy R&R Team, June 18, 2026
Hi there H3girl, thank you for sharing your experience of your Samsung Galaxy S26 with us. We are so happy to hear that you are enjoying the compact design of your new device, that still feels like it packs a punch with amazing features of Galaxy AI. We have provided a link to the Samsung Support Team to assist you if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US