Customer reviews from Samsung US
Samsung - Galaxy S26 256GB (Unlocked) - White
Average customer rating
4.7
(1,504 Reviews)
Rating breakdown 1,504 reviews
5 Stars
1,201
4 Stars
231
3 Stars
52
2 Stars
13
1 Star
7
82%of customers recommend this product.
(
9 out of
11)
Customer Reviews for Samsung - Galaxy S26 256GB (Unlocked) - White
Customer Rating
4
Processing
on August 3, 2026
Posted by: Redlady136
[This review was collected as part of a promotion.] I chose android for their quick processing in-between pages and windows. As the future as came i have always been impressed with the technology. I feel as if there are too many preloaded items that lag the phone. Even if like most of society using media. Samsung can not control the single but maybe work on the components used. I love my android.
Value
4
Response from Samsung USBy R&R Team, August 4, 2026
Hi there Redlady136, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We are happy to hear that you are overall pleased with the usage of your device. We have provided a link to an article to help you adjust the refresh rate of your device to help you with the occasional lag you mention experiencing with your device. We have also provided a link to the Samsung Support Team to assist you further if you have questions, or continue to experience this matter with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
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How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
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Written by a customer while visiting Samsung US
Customer Rating
5
S26 review
on August 3, 2026
Posted by: mspreciousque
[This review was collected as part of a promotion.] I chose the Samsung S26 because l was ready for a new start and moving on from the S21. I love the size and feel of this phone. The camera is amazing! Cant wait to sit back and learn all of the new features this S26 has. What are you waiting for? Just do it...... Get the phone!
Value
5
Response from Samsung USBy R&R Team, August 4, 2026
Hi Mspreciousque, thank you for sharing your experience of your Samsung Galaxy S26 with us. We are thrilled to hear how pleased you are with your upgrade to your new device, and that the camera has been one of your favorite features to use every day. Please, reach out to us again in the future any time you have questions, or additional feedback you would like to share about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
This Samsung phone is complicated
on August 3, 2026
Posted by: Angela
[This review was collected as part of a promotion.] I've been trying to find out more about this phone which I have use Samsung for a couple years now and love all of them, but this one I really don't get it. It's pretty complicated to work with. My other Samsung phones never had a problem to understand them.
Value
3
Response from Samsung USBy R&R Team, August 4, 2026
Hi there Angela, thank you for sharing your experience of your Samsung Galaxy S26 with us. We understand how frustrating it is when you upgrade to a new device and there have been changes to the operating system. We have provided a link to the complete manual to help you explore and customize your device. We have also provided a link to the Samsung Support Team to assist you if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4
Needed faster service
on August 3, 2026
Posted by: Bob907
[This review was collected as part of a promotion.] In remote alaska good equipment is paramount. No need to say more.
Value
4
Response from Samsung USBy R&R Team, August 4, 2026
Hey Bob907, thank you for sharing your feedback on your Samsung Galaxy S26. We are so pleased to hear that you are happy with your device while being in a remote location. We have shared a link to the Samsung Support Team to assist you if you have any questions, or experience anything out of the ordinary with your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great for everyday use.
on August 3, 2026
Posted by: Crzyeaglesfan
[This review was collected as part of a promotion.] I chose the samsung s26 because it was a tremendous upgrade from a Motorola, it also helps me listen to stuff better and helps me better with everyday things.
Value
5
Response from Samsung USBy R&R Team, August 4, 2026
Hi there Crzyeaglesfan, we appreciate you sharing your thoughts about your Samsung Galaxy S26 with us. We are so happy to hear that you are enjoying your upgrade to your new device, and that the transition to a different manufacturer has been easy for you. We have provided a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
My favorite thing is the extra scam block
on August 2, 2026
Posted by: Free2dowhatiwant
[This review was collected as part of a promotion.] I absolutely love the extra scam shield that this device provides... I'm so happy that 'I chose' this device. I've always loved Samsung but this one is really the best one I've owned!
Value
5
Response from Samsung USBy R&R Team, August 3, 2026
Hey Free2dowhatiwant, we appreciate you sharing your experience of your Samsung Galaxy S26 with us. We are so happy to hear how much you love the features of your new device, and the ability to limit communication and other interactions you are not wanting to have every day. We have shared a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Game changer
on August 2, 2026
Posted by: RebelGinger
[This review was collected as part of a promotion.] I chose only the best when I buy a phone. Galaxies are affordable and durable phones that give you luxury work experience. It's not gonna disappoint
Value
5
Response from Samsung USBy R&R Team, August 3, 2026
Hi RebelGinger, thank you for your feedback on your Samsung Galaxy S26. We are so happy to hear that your device has met and exceeded all expectations and feels like you are having a superior experience every day. We have provided a link to the Samsung Support Team for your convenience if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
O chose the s25 because my s9,+ lasted me 8 years!
on August 2, 2026
Posted by: Charmcity
[This review was collected as part of a promotion.] I chose the Galaxy s25 or s26 because my S9 plus lasted me 8 years 8 years and I still is using it so I think it's a good investment to get the US 26
Value
4
Written by a customer while visiting Samsung US