Customer reviews from Samsung US
Samsung - Galaxy S26 256GB (Unlocked) - White
Average customer rating
4.7
(1,502 Reviews)
Rating breakdown 1,502 reviews
5 Stars
1,199
4 Stars
231
3 Stars
52
2 Stars
13
1 Star
7
82%of customers recommend this product.
(
9 out of
11)
Customer Reviews for Samsung - Galaxy S26 256GB (Unlocked) - White
Customer Rating
5
Great phone. Great value
on August 10, 2026
Posted by: Galaxy
[This review was collected as part of a promotion.] Great phone and the picture quality is amazing. Affordable and easy to set up and use. Great advanced features and AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
First new phone in 8 years
on August 10, 2026
Posted by: Craigbaby
[This review was collected as part of a promotion.] I was past due for an upgrade. Really didn't know what I was looking for it was between the folding phone and the S series. I chose the S26 because my last phone was so great. I had the S10 plus and never had any problems. The battery kept a charge even after all these years. The only thing I don't like is I can't set a different sound for text messages and other notifications. Other than that I'm pleased with my choice.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Decent phone capabilities with good camera
on August 10, 2026
Posted by: Tiro212
[This review was collected as part of a promotion.] The camera is good quality and takes wonderful photos. The AI is helpful to clean up pictures and remove unwanted objects. Though sometimes when you click on the photo, it doesn't register what you are trying to remove.
The device gets very hot with daily use and not so good with long time casual non intensive gaming. When tapping the screen, the device doesn't pick up the taps and touch booster in gaming mode doesn't improve it. I even tried lowering the FPS and GPU but it doesn't resolve the responsiveness with tapping on the screen. I also turn on touch sensitivity in settings and it doesn't show any improvements.
My device is new and unlocked but sometimes I drop mobile network signal (T-Mobile) and it shows "emergency only". When running device diagnostics, it shows it is normal and functioning.
I chose the S26 because of a promo deal and thoughts that the flagship model will be a great upgrade from my A54.
Value
3
Response from Samsung USBy R&R Team, August 11, 2026
Hello Tiro212, thank you for sharing your feedback on your Samsung Galaxy S26. We understand how important specific features and capabilities are to you for prolonged usage and enjoyment every day. We have provided links to resources to help you with the temperature, connection, and display sensitivity of your device at your convenience. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 10, 2026
Posted by: Vijo777
[This review was collected as part of a promotion.] This phone helps me be productive with its many features like microsoft office, Adobe and more. I recommend this phone to anyone looking for a quality phone for an affordable price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Base Model S26
on August 10, 2026
Posted by: Galaxy4Life
[This review was collected as part of a promotion.] I chose the Galaxy S26 in a rush and on a whim due to needing a replacement immediately. Even though I regret my decision settling for the base S26, I did give it 5 stars because it is what it is as far as how it's advertised. In my experience it does what it says it's capable of. I haven't had any issues so far, and I am completely sold on galaxy devices in general, they are great in my opinion. The Fold and S Pen are what got me into the galaxies but that price.. My last phone being a fold and best phone I ever had, I wanted the new one but I was willing to compromise on the Fold if I could keep the S pen which I thought I had succeeded in doing. However in my rush a lack of research was my down fall because the base s26 isn't s pen compatible and thats really my only complaint with the phone. Although I'd still pick The base s26 over Anything outside of Galaxy. I prefer the ultras but no matter what, I always go with Galaxy even if I have to settle for a base model.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone that meets my needs
on August 10, 2026
Posted by: Jjordan6
[This review was collected as part of a promotion.] I chose the galaxy S26 because it was a great value for the quality of phone I got and met my needs well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy S26: A Phone That Just Gets It Right
on August 10, 2026
Posted by: juicysushi369
[This review was collected as part of a promotion.] This is a really good phone. It feels sturdy, looks sleek, and the screen is bright and clear. It's fast—apps open right away, and the battery easily lasts through a full day of normal use. The camera takes crisp, natural-looking photos even at night. The software is simple to understand and not cluttered. I chose the Galaxy S26 because I wanted a phone that was reliable, easy to use, and could keep up with everything I do, and so far, it has not disappointed me. Overall, I'm very happy with my choice and would definitely recommend it to anyone looking for a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on August 10, 2026
Posted by: Tattood
[This review was collected as part of a promotion.] I chose this phone because it looks nice. It is an extremely fast phone that takes good pics.
Value
4
Written by a customer while visiting Samsung US