Customer reviews from Samsung US
Samsung - Galaxy S26 256GB (Unlocked) - White
Average customer rating
4.7
(1,496 Reviews)
Rating breakdown 1,496 reviews
5 Stars
1,195
4 Stars
230
3 Stars
52
2 Stars
12
1 Star
7
82%of customers recommend this product.
(
9 out of
11)
Customer Reviews for Samsung - Galaxy S26 256GB (Unlocked) - White
Customer Rating
5
Fast and great display
on March 9, 2026
Posted by: Jdssamsung26
[This review was collected as part of a promotion.] Phone is very fast and the display is beautiful. Ai is quick to respond and easily accessible. Love the size and feel.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Software is a step backwards, phone is too large
on March 9, 2026
Posted by: cvs26review
[This review was collected as part of a promotion.] The software in this new phone is a step back compared to my previous device (z flip 5). It lost customization options I made use of previously, such as the ability to hide the battery charge percentage from the status bar, while becoming significantly more pushy with "Galaxy AI". I do not want to use these silly AI features, stop asking. I don't care how much money Samsung has wasted chasing this market trend, I don't want my product to be made actively-worse to justify their bad investments. The number of pre-installed apps I do not want also increased, as did the count of advertisements disguised as push notifications.
Additionally, the phone is too large. The base-model S series was the last premium-quality phone that could reasonably be called "small" on the market (despite still being about 20% larger than I'd like), and this entry (the S26) increased the size. Either make it smaller again or, ideally, release a "Mini" variant. The market for such phones isn't large, but it's completely ignored by every other smartphone maker, so would be captive to Samsung. Regardless, the size increase is unappreciated.
Value
2
Response from Samsung USBy R&R Team, March 10, 2026
Hi there Cvs26review, we appreciate you sharing your feedback on your Samsung Galaxy S26. We know software changes and additional features can be frustrating as you work them in to your usage, or work to best align the settings to your preferences. We have provided a link to the complete manual to help you with your settings and customization options available on your device, as well as help you disable any features you are not finding useful for your needs. We have also provided a link to an article to help you with any pop-up ads you are experiencing. Lastly, we have provided a link to the Samsung Support Team if you prefer one-on-one assistance through chat with your device. We appreciate you being a Samsung customer. -Elizabeth
Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Small and gorgeous
on March 9, 2026
Posted by: Meganthevegan
[This review was collected as part of a promotion.] I love how quickly it transfers all your data! Also galaxy Ai was insane! The features are unreal. This really is a next level phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Small and gorgeous
on March 9, 2026
Posted by: Meganthevegan
[This review was collected as part of a promotion.] I love how quickly it transfers all your data! Also galaxy Ai was insane! The features are unreal. This really is a next level phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good so far
on March 9, 2026
Posted by: Aochoa
[This review was collected as part of a promotion.] Im super exited to try my new phone, hope is as awesome as the rest of the galaxy phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 9, 2026
Posted by: Ra445yu
[This review was collected as part of a promotion.] Again this is another great phone Samsung released. The Galaxy AI makes the phone more powerful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Same phone new face
on March 9, 2026
Posted by: Hunt2368
[This review was collected as part of a promotion.] Very similar to the s24, just a few new options and upgraded screen/resolution
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Im in love!
on March 9, 2026
Posted by: Nalii1234
[This review was collected as part of a promotion.] I just got my Galaxy 26s and Im in love with it. The AI is incredible and the camera is great, the pictures are colorfull and bright. This time the make is a little more bigger than the 23s but is good. The only thing I wish is different colors thats it.
Value
4
Written by a customer while visiting Samsung US