Customer reviews from Samsung US
Samsung - Galaxy S26 256GB (Unlocked) - White
Average customer rating
4.7 out of 5
4.7
(1,496 Reviews)
Open Ratings Snapshot
Rating breakdown 1,496 reviews
5 Stars
1,195
4 Stars
230
3 Stars
52
2 Stars
12
1 Star
7
82%of customers recommend this product. 
(
9 out of 11
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 256GB (Unlocked) - White
Customer Rating
5 out of 5
5
AMAZING EXPERIENCE
on March 9, 2026
Posted by: Prashycool
[This review was collected as part of a promotion.] Galaxy S26 is perfect. Galaxy AI is so cool and easy to use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
I wanted the size to be maintained or reduced.
on March 9, 2026
Posted by: ThisIsaPPPPEN
[This review was collected as part of a promotion.] Transferring from S24. I changed my phone before the rising memory costs were reflected in the price. Honestly, there haven't been any significant changes other than the increase in memory from 8GB to 12GB. I'm actually dissatisfied with the slightly larger size. If you attach a case to your phone, it becomes heavier, and if you attach a back accessory, it becomes even heavier. There's no doubt that this size increase has made it even more difficult to use in exchange for the battery, which hasn't increased by even 10%. There are countless options for larger models, so I'd like the next one to be smaller. While there shouldn't be any changes in camera performance, the lens has become larger compared to the S24. I like the design of the lens lined up vertically, but the addition of a camera bumper limits the back accessories. If it's this obstructive, there's no need for a camera bumper. The position of MagSafe is bad, and you can't attach MagSafe MOFT. The transcription and summarization of voice recorders using Galaxy AI are very useful, so I hope the s26 will improve its accuracy. For weight reduction, I hope not to have Magsafe on main unit will be maintained. Most people use cases. Just buy Magsafe case for those who needs it. The strength of the standard s series lies in its high-end "compactness," so I absolutely want it to maintain its compactness and lightness.
Value
2 out of 5
2
Response from Samsung USBy R&R TeamMarch 10, 2026
Hello ThisIsaPPPPEN, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26. We know it can take time to adjust to the changes in design made to your new device from your previous device and the change from the 6.2 inch display size to the 6.3 inch may feel different in your hand initally and be distracting or distressing. We have a range of accessory options to help you choose protection that best aligns to your needs and wants along with the magnet charging. We have provided a link to the Samsung Support Team if you have questions about accessory options or you are experiencing frustrations with your new phone. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love samsung phones
on March 9, 2026
Posted by: Jasc0691
[This review was collected as part of a promotion.] I love samsung, the best phone ever my s26, good battery and best cameras
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Has a sim card holder and sleek design
on March 9, 2026
Posted by: Tgar0417
[This review was collected as part of a promotion.] I use my phone mostly for gaming and work now that I'm out of college. I've been a samsung user since around 2014 and have never looked back. Some of the new features with Galaxy AI and Briefs seem really cool and I am looking forward to integrating them into my life. I was surprised the pink option they offered looked more like their champagne washer/dryer color but that isn't a negative. I've always preferred switching to new phones using my physical Sim card and was happy so see it was still an option.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S26
on March 9, 2026
Posted by: AdamVR21
[This review was collected as part of a promotion.] Upgrading from my Galaxy S23+. Decided to go with the basic S26 this time. Phone is super light in my hand. Screen resolution is great. Sound is great. Processing time is great. Using Galaxy AI makes this phone seamless to accomplish any tasks you need. Definitely recommend.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Waited for some months
on March 9, 2026
Posted by: TheGreatSecret
[This review was collected as part of a promotion.] This Galaxy S26 Series with Galaxy AI is just what I have been waiting for! I can not wait to learn all of the new features and specifics.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Waited for some months
on March 9, 2026
Posted by: TheGreatSecret
[This review was collected as part of a promotion.] This Galaxy S26 Series with Galaxy AI is just what I have been waiting for! I can not wait to learn all of the new features and specifics.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good stuff
on March 9, 2026
Posted by: Samsunguser69
[This review was collected as part of a promotion.] Great performance upgrade for my s24
Love using Galaxy AI
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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