Customer reviews from Samsung US
Samsung - Galaxy S26 256GB (Unlocked) - White
Average customer rating
4.7
(1,497 Reviews)
Rating breakdown 1,497 reviews
5 Stars
1,195
4 Stars
230
3 Stars
52
2 Stars
13
1 Star
7
82%of customers recommend this product.
(
9 out of
11)
Customer Reviews for Samsung - Galaxy S26 256GB (Unlocked) - White
Customer Rating
4
Subtle upgrades but need an upgrade from the s24
on March 22, 2026
Posted by: Aac1988
[This review was collected as part of a promotion.] I got this for my mom who loves using smaller phones. I wish the phone hadn't grown the extra .1 inches from the s24 that she previously had and started to show some minor lag... I'm sure it was to accomodate the slightly larger battery... Samsung please don't make the phones bigger.. some people actually want a smaller phone. She's older and short with small hands so a larger screen is not ideal for her.
She definitely appreciates the better battery life since she's always on YouTube and listening to podcasts on her buds 3 pro at work. She did wish that this model offered the 25w wireless charging that the ultra offers because her ports get dirty every few months. She also wished for faster wired charging bc of her heavy usage and working 16 hours a day 6 days a week she needs the fastest charge.
The added AI features with text messaging have really helped polish her texting between family and friends. She's a simple country woman so this has this built into the keyboard has been amazing. Overall, the AI features are still a work in progress for her but I'm showing her how to use them.
Pictures come out just like the S24. She doesn't take many pics but she mentioned the similarities between the cameras.
I like to buy her new phones every few years. I hope the next model addresses some of her minor complaints about the S26. Overall she's happy but hopeful that Samsung will listen
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Modest Upgrade
on March 22, 2026
Posted by: CurtUser
[This review was collected as part of a promotion.] This is a great phone. I upgraded from my Galaxy S24. I just wish the phone had a 4500 mAh battery instead of 4300 mAh. Also, the removal of mmWave connectivity just didn't seem needed. Lastly, I hope Samsung updates the cameras in the next generation.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 22, 2026
Posted by: LoveBug89
[This review was collected as part of a promotion.] Great phone with wonderful capabilities! It was wonderful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 is so far amazing
on March 22, 2026
Posted by: ThatGuy1125
[This review was collected as part of a promotion.] The device works amazingly, I upgraded from a pixel 8 and this, as expected, works greatly beyond what my previous could. This phone is great for all apps, and the tab system is amazing. The galaxy ai seems to work great for its uses so far. I can't wait to find more stuff about this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid phone, no complaints
on March 22, 2026
Posted by: asdfghjk
[This review was collected as part of a promotion.] Noticeable upgrade from my old S22. Performance is better, seems to run cooler. More storage is appreciated. Some interesting new software features. Galaxy AI is a feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for me
on March 22, 2026
Posted by: Luckymama
[This review was collected as part of a promotion.] I upgraded and don't regret my choice. The S26 is the perfect size and battery life is wonderful. I'm glad I went with Samsung. Everything is compatible with my watch and earpods and fully integrated with Galaxy AI. Would def recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I really like this phone, it can do anything.
on March 21, 2026
Posted by: JP1988
[This review was collected as part of a promotion.] I use my device for streaming and it has the fastest download speed. I also enjoy the galaxy ai feature because it does everything I need it to do plus more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this model. Not bulky, great camera!
on March 21, 2026
Posted by: PixieDust78
[This review was collected as part of a promotion.] I use my phone for everything. Galaxy AI is amazing. Easy to use, love the new style.
Value
5
Written by a customer while visiting Samsung US