Customer reviews from Samsung US
Samsung - Galaxy S26 512GB (Unlocked) - Black
Average customer rating
4.8
(306 Reviews)
Rating breakdown 306 reviews
5 Stars
251
4 Stars
42
3 Stars
9
2 Stars
3
1 Star
1
100%of customers recommend this product.
(
5 out of
5)
Customer Reviews for Samsung - Galaxy S26 512GB (Unlocked) - Black
Customer Rating
5
compared to z-flip
on March 30, 2026
Posted by: mikesa
[This review was collected as part of a promotion.] the feel and operation of the S26
has been stellar. screen is clear
migration of apps and data was seamless
extremely happy with my decision to upgrade to this phone
has been stellar. screen is clear
migration of apps and data was seamless
extremely happy with my decision to upgrade to this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is nice. It jus needs more updates.
on March 30, 2026
Posted by: DREAMFOREVER
[This review was collected as part of a promotion.] It needs more updated features. It is a good phone though.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product is easy to use
on March 31, 2026
Posted by: MusicLover
[This review was collected as part of a promotion.] I use the cellphone for reading emails & listening to music.
I watch movies & TV shows on the cellphone.
I watch movies & TV shows on the cellphone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Software is a step backwards, phone is too large
on March 9, 2026
Posted by: cvs26review
[This review was collected as part of a promotion.] The software in this new phone is a step back compared to my previous device (z flip 5). It lost customization options I made use of previously, such as the ability to hide the battery charge percentage from the status bar, while becoming significantly more pushy with "Galaxy AI". I do not want to use these silly AI features, stop asking. I don't care how much money Samsung has wasted chasing this market trend, I don't want my product to be made actively-worse to justify their bad investments. The number of pre-installed apps I do not want also increased, as did the count of advertisements disguised as push notifications.
Additionally, the phone is too large. The base-model S series was the last premium-quality phone that could reasonably be called "small" on the market (despite still being about 20% larger than I'd like), and this entry (the S26) increased the size. Either make it smaller again or, ideally, release a "Mini" variant. The market for such phones isn't large, but it's completely ignored by every other smartphone maker, so would be captive to Samsung. Regardless, the size increase is unappreciated.
Value
2
Response from Samsung USBy R&R Team, March 10, 2026
Hi there Cvs26review, we appreciate you sharing your feedback on your Samsung Galaxy S26. We know software changes and additional features can be frustrating as you work them in to your usage, or work to best align the settings to your preferences. We have provided a link to the complete manual to help you with your settings and customization options available on your device, as well as help you disable any features you are not finding useful for your needs. We have also provided a link to an article to help you with any pop-up ads you are experiencing. Lastly, we have provided a link to the Samsung Support Team if you prefer one-on-one assistance through chat with your device. We appreciate you being a Samsung customer. -Elizabeth
Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
New Galaxy 26
on March 24, 2026
Posted by: Tulsatigger
[This review was collected as part of a promotion.] Very user friendly, nice size, beautiful colors, excited to use new AI feature
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My galaxy phone S26 with AI great!
on March 20, 2026
Posted by: Nana19
[This review was collected as part of a promotion.] I'm so excited with the new galaxy s26 loving the new AI features and loving the excitement of going through new features it brings the camera is so vibrant love the pictures I've been a galaxy lover for more then 15 years always excited to see the next one but right now loving this new S26 right now thank you so much for the galaxy s26 God bless use all .....
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
S26 is a downgrade
on March 16, 2026
Posted by: Steve
So i purchased the base model s26 and let me tell you that the image quality is poor and blurry , the colors are terrible , the colors of video reels on facebook and youtube have a yellow/greenish hue tint. Too much brightness and contrast , RBG does nothing , i upgraded from a galaxy s20 5g and i must say it still has a better display/colors than the s26. I've been a galaxy phone type guy for a while because i don't like iphones but the s26 is really turning me off.
Response from Samsung USBy R&R Team, March 17, 2026
Hello Steve, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 with us. We completely understand how disappointing it can be when your device is not operating as intended or expected. If you are using the new privacy display the Maximum Privacy protection mode is designed to enhance privacy effects more than the standard Privacy mode. In this mode, pixel operation control is used to strengthen privacy effects, which may cause slight color changes or a blurry appearance on the screen. We have provided a link to the complete manual to help you adjust the display settings to best align to your preferences, including the privacy display. We have also shared a link to the Samsung Support Team to assist you further if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung s26 galaxy AI
on March 19, 2026
Posted by: JP2026
[This review was collected as part of a promotion.] Just got my Samsung s26 galaxy AI setup was easy and faster than any of my previous phones! So far am very happy with it coming from the s22. Only complaint so far is some of the pre installed apps I can't uninstall or even disable. So far so good with it !!
Value
4
Written by a customer while visiting Samsung US