Customer reviews from Samsung US
Samsung - Galaxy S26 512GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(306 Reviews)
Open Ratings Snapshot
Rating breakdown 306 reviews
5 Stars
251
4 Stars
42
3 Stars
9
2 Stars
3
1 Star
1
100%of customers recommend this product. 
(
5 out of 5
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 512GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Wonderful phone
on March 28, 2026
Posted by: Samsunglover
[This review was collected as part of a promotion.] This phone is the best I've ever had it's processing speed is through the roof the galaxy Ai works like a dream it makes my photos look 10x better and it overall is one of the best phones to have
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is awesome
on March 28, 2026
Posted by: Mamac22
[This review was collected as part of a promotion.] This device is awesome and i love the camera takes really nice photos! Smaller than i usually have but mighty. The galaxy ai is a godsent
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice phone
on March 29, 2026
Posted by: Mixnstix
[This review was collected as part of a promotion.] This phone is fast efficient great camera . Only setback or negitive i have is how very delicate it is wish it was more rugged and there were more choices for cheaper but through protection
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good quality overall, low battery power
on March 29, 2026
Posted by: Hero78
[This review was collected as part of a promotion.] Good screen, and camera quality, low battery power
Value
3 out of 5
3
Response from Samsung USBy R&R Team, March 30, 2026
Hello Hero78, thank you for your feedback on your Samsung Galaxy S26. We are pleased to hear that you are happy with the display quality, and enhanced camera quality of your new device. We have provided links to articles to help you maximize the battery life of your device, if the battery is not maximizing automatically to your consumption habits as intended. We have also shared a link to the Samsung Support Team to assist you if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
S26 standard phone
on March 29, 2026
Posted by: RR12345678
[This review was collected as part of a promotion.] I really enjoy the AI Gemini features regarding the Samsung phone app and
"Hey Google" but most important is the size. It remains pocket size.
I'm disappointed with the cameras because not much difference between the S24 phone that was traded in for the S26 model. The trade in deal was not that good compared to previous years. Buyers remorse:(
Value
3 out of 5
3
Response from Samsung USBy R&R Team, March 30, 2026
Hello RR12345678, thank you for taking time out of your day to share your feedback on your Samsung Galaxy S26. We are happy to hear that you are pleased with the enhanced features of Galaxy AI on your device. We have provided a link to an article to help you with the different camera settings and features for the best possible experience with your camera. We have also shared a link to the complete manual for your device to help you fully discover the capabilities of your new device, and maximize your experience every day. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your new device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to use
on March 29, 2026
Posted by: KelBell45
[This review was collected as part of a promotion.] S26 is easy to use. I always loved my Galaxy products, but got a Motorola, because there was a promotion. I was not happy with the product and switched back to the Galaxy as quickly as i could. The galaxy is so user friendly and I'm happy with the apps included.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Brand New day 1
on March 29, 2026
Posted by: GdogDuck
[This review was collected as part of a promotion.] The set up process was easy. I have small-ish hands and this phone is sized perfectly.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic gaming device
on March 30, 2026
Posted by: Randyman
[This review was collected as part of a promotion.] I absolutely love this phone. The Galaxy AI is fantastic. The bixby integration with the settings on my phone is new to me and I absolutely love it no more scrolling through settings.
The phone itself is lightning fast. I use it mostly for gaming and emulation. It's not limited to this is I also use the AI for my business. Overall I would recommend this device to anybody.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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