Customer reviews from Samsung US
Samsung - Galaxy S26 512GB (Unlocked) - Black
Average customer rating
4.8
(306 Reviews)
Rating breakdown 306 reviews
5 Stars
251
4 Stars
42
3 Stars
9
2 Stars
3
1 Star
1
100%of customers recommend this product.
(
5 out of
5)
Customer Reviews for Samsung - Galaxy S26 512GB (Unlocked) - Black
Customer Rating
5
Fast, smart, very responsive
on March 20, 2026
Posted by: GalaxyFan42
[This review was collected as part of a promotion.] Been using the S26 for about two weeks and honestly didn't expect to notice such a big difference coming from my previous phone — but here we are.
The speed thing is real. I use Claude and ChatGPT a lot for work and study, and watching complex math formulas render instantly is genuinely satisfying. My old phone would chug on that stuff. Not anymore.
Camera is great too — took some shots recently that I'd normally have needed a proper camera for. The AI photo editing is handy, though I was skeptical at first. Turns out it actually works without making everything look over-processed.
For studying, Note Assist and the AI summaries save me a surprising amount of time. Circle to Search has also become one of those small habits I didn't expect — you just use it without thinking after a while.
Battery gets me through the whole day — work, a workout, evening study session — and I'm not frantically looking for a charger by 8pm, which used to be a thing.
It's not a cheap phone, so I went back and forth on it. Two weeks in though, feels like the right call.
The speed thing is real. I use Claude and ChatGPT a lot for work and study, and watching complex math formulas render instantly is genuinely satisfying. My old phone would chug on that stuff. Not anymore.
Camera is great too — took some shots recently that I'd normally have needed a proper camera for. The AI photo editing is handy, though I was skeptical at first. Turns out it actually works without making everything look over-processed.
For studying, Note Assist and the AI summaries save me a surprising amount of time. Circle to Search has also become one of those small habits I didn't expect — you just use it without thinking after a while.
Battery gets me through the whole day — work, a workout, evening study session — and I'm not frantically looking for a charger by 8pm, which used to be a thing.
It's not a cheap phone, so I went back and forth on it. Two weeks in though, feels like the right call.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very Solid.
on March 20, 2026
Posted by: J12345
[This review was collected as part of a promotion.] The device is great. Very solid. No improvement really on the camera but everything works very well. The Galaxy AI features work very well. I would recommend this phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features, but lacks speed.
on March 21, 2026
Posted by: JoeDaGoat
[This review was collected as part of a promotion.] The Galaxy AI works very well and honestly, the phone works perfectly other than the speed times on some apps
Value
4
Response from Samsung USBy R&R Team, March 21, 2026
Hey JoeDaGoat, thank you for your feedback on your Samsung Galaxy S26. We are happy to hear that you are enjoying the amazing features and capabilities on your new device. We have provided links to two articles to help you adjust the refresh rate and troubleshoot the display responsiveness to help you maximize the speed of your device. We have also provided a link to the Samsung Support Team to assist you if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
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How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone, small size
on March 24, 2026
Posted by: Almostarad
[This review was collected as part of a promotion.] This is my every day phone. I have always liked Samsung phones but this one is great. I like using Galaxy AI features for backgrounds, and creating. My coworkers are envious!😆
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Having a raised camera lens is not functional
on March 25, 2026
Posted by: Nin19
from Iowa
This is a nice phone but I really don't like that the camera lenses are not flat to the back of the phone. I had the same problem with the S24 but I was able to find a case for that one that leveled the back of the phone. It's annoying when you want to play a game with your phone on a flat surface and it wobbles.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 1, 2026
Posted by: Check74
[This review was collected as part of a promotion.] Galaxy AI is great. So helpful. This phone is great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Two Years Later — Worth Every Upgrade!!!
on March 9, 2026
Posted by: Madmax
[This review was collected as part of a promotion.] Came from the S24 half-expecting "more of the same." But wowwwww S26 is lighter, feels amazing to hold, and the Galaxy AI has gone from cool party trick to something I actually can use. Tried photo editing with a voice prompt, smarter search and amazed it all works. Feel really really great about this one, if you are still thinking, go for it.. won't regret.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the S26
on March 10, 2026
Posted by: Maroonedsia
[This review was collected as part of a promotion.] Have loved my Galaxy phones for almost a decade. The new S26 with the Galaxy AI is yet the best in line.
I've stuck to the smallest size for easier handling, but the tri fold may change my style!
I've stuck to the smallest size for easier handling, but the tri fold may change my style!
Value
5
Response from Samsung USBy R&R Team, March 11, 2026
Hi there Maroonedsia, we appreciate your feedback on your Samsung Galaxy S26. We are so happy to hear that this device has been the best of the devices you have owned in the past, and that you are enjoying the smaller design, and that Galaxy AI has been such a value for your needs. Please, reach out to us again in the future if you have questions, or want to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US