Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - White
Average customer rating
4.8 out of 5
4.8
(4,770 Reviews)
Open Ratings Snapshot
Rating breakdown 4,770 reviews
5 Stars
4,207
4 Stars
458
3 Stars
62
2 Stars
14
1 Star
29
65%of customers recommend this product. 
(
32 out of 49
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - White
Customer Rating
3 out of 5
3
Almost perfect
on March 20, 2026
Posted by: MikeDub512
[This review was collected as part of a promotion.] Using aluminum for frame of phone makes it feel lighter but less premium. Not bringing back straight edges & straight corners is a miss as well. Still missing the bigger bluetooth s-pen from S24 ultra. I will say the privacy display is very inventive & the main reason I finally upgraded from S24 ultra but makes me miss the brighter screen. Combine all the great bullet points of the S24 ultra meeting newer features of the latest innovations.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamMarch 21, 2026
Hey there MikeDub512, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are pleased with the addition of the new Privacy Display. We have provided a link to an article to help you with the redesigned S Pen features and help you integrate them in to your usage. We have also provided a link to the complete manual to help you customize the device to best align to your preferences. We have lastly, provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best galaxy by far
on March 21, 2026
Posted by: Cryptic
[This review was collected as part of a promotion.] This 0hone has everything your looking for from the pen that makes things convenient to use to the best quality camera and great pics to the effortless use just by using the Ai
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Enjoying the new features
on March 21, 2026
Posted by: BigPoppa
[This review was collected as part of a promotion.] Galaxy AI has made life easier. Even using it on my Samsung Galaxy watch. The privacy mode is a real game changer.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I made the switch back
on March 21, 2026
Posted by: PhonereaperXL
[This review was collected as part of a promotion.] I have loved samsung phones ever since I got my first after 5 years with the same phone I still loved it it didn't lack power it still didn't lag gaming on it was great. Then I got talked into switching to thirer competition and at first it was ok but after using it for a month I was so disappointed in it. Talk about having buyers remorse but by then it was too late after a few years I was able to upgrade so naturally I went back to samsung. Thank you samsung for continuing to impress me and keep your products flawless and powerful I will never go back to the otherside.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing features, built-in privacy display,
on March 21, 2026
Posted by: Pack
This phone is the pinnacle of greatness. It's definitely an ultra phone and my daily driver for the next 7 yeaes
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The privacy screeb is great..
on March 21, 2026
Posted by: Kiragn01
[This review was collected as part of a promotion.] The privacy is the main reason that I decided to upgrade from S24 ultra. It is very useful for me as I take public transportation every day. It is really helpful. The only con for the privacy screen is the pixel dot becomes very obvious compares to S24 ultra.
The other thing that I have to mention is the galaxy Ai becomes more useful by editing with word. And there are still a lot of AI function I need to explore.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 Galaxy Ultra
on March 22, 2026
Posted by: Galaxy4Life
[This review was collected as part of a promotion.] I have been a S Galaxy user for years. I love the camera. Everyone is always in awe of the pictures taken with the S camera. Phone is the right size, it's fast, and it's reliable.
The screen is clear and it has excellent resolution. It does everything I ask of it. Add in the fact that it is an Android phone with a Samsung UI overlay, it gives me the flexibility I want with out overly controlling my life compared to other phones. On top of it all is Galaxy AI. A confidant always at the ready to answer *any* question I may have or guidance I need. Love my Galaxy.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S26 Ultra
on March 22, 2026
Posted by: CeciliaG
[This review was collected as part of a promotion.] I love my new phone. It really isn't much different in size than the old phone but it's for awesome features. Privacy screen with a setting selection, Galaxy AI installed. It takes a little bit of getting used to that the buttons are on the right side. Additionally, the settings page shows up when it used to be the page with your notifications and visa versa. I wish the stylus pen still have Bluetooth and battery. I miss clicking the pen to take a picture.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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