Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - White
Average customer rating
4.8
(5,816 Reviews)
Rating breakdown 5,816 reviews
5 Stars
5,117
4 Stars
565
3 Stars
81
2 Stars
18
1 Star
35
67%of customers recommend this product.
(
41 out of
61)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - White
Customer Rating
5
I really like my Samsung Galaxy s26 ultra.
on March 31, 2026
Posted by: Marie73
[This review was collected as part of a promotion.] Very easy to use. I really enjoy the ease of using the stylist. Texting is smooth.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very pleased with my new Ultra
on March 31, 2026
Posted by: JebratheOne
[This review was collected as part of a promotion.] Phone is easy to use and has great options. Very fast. Like the Samsung Galaxy AI experience. Still testing the camera but can already tell I'm going to love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and Powerful
on March 31, 2026
Posted by: AkumaKit
[This review was collected as part of a promotion.] I use the phone mainly for Doordash, downloading music, and typical phone usage. I love the Galaxy AI in the phone because it makes editing photos or just editing your phone layout so easy and fun. Speaker quality and screen quality is definitely one of the highlights. I had the A15 before this one and it's a huge improvement. Another great feature is the built in privacy display. Easy to turn on or off whenever you want.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI is actually useful i love it
on March 31, 2026
Posted by: ULTRAVIOLET421
[This review was collected as part of a promotion.] My galaxy s26 ultra is everything I could want from. The privacy screen being build in to having a pin for my e-signature or to just simply write out a grocery list and I think my Ai Kim yeah I named her because we talk about evthing she's been very helpful with just trying to communicate with my fiancé better or even typing up an email I was able to get it in my favorite color also the Samsung pass made it so easy to transfer my my information from my galaxy s25 overall im happy and Im truly happy with my decision.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Bad and the Good
on April 1, 2026
Posted by: Anonymous
Product performs as advertised however some of the features face some issues.
First the magnet gets in the way of some of the sensors, as the pen or other features in the middle of the phone fails to work, if there is something magnetic working through the back of the phone. The phone sometimes fails to recognize inputs to the center of the phone, if the magnet is active through the back of the phone, or if the phone case is activating the magnet.
First the magnet gets in the way of some of the sensors, as the pen or other features in the middle of the phone fails to work, if there is something magnetic working through the back of the phone. The phone sometimes fails to recognize inputs to the center of the phone, if the magnet is active through the back of the phone, or if the phone case is activating the magnet.
The finger recognition goes in and out and sometimes errors to the point, it will not recognize the fingerprint. There are times I have changed out the phone screen protector from the one I received from Samsung, to a commercial one and vice versa, it still errors out the front of the phone press sensor for fingerprint recognition.
Other than that, using it for a little over a month, I like the camera and privacy portions of the phone.
Response from Samsung USBy R&R Team, April 1, 2026
Hi there Nahc, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that there are features you are enjoying with your new device including the camera and the new Privacy Display. We have provided a link to an article to help you troubleshoot the fingerprint reader on your device at your convenience. We have also shared a link to the Samsung Support Team to assist you with the magnetic interference you mention experiencing with your device, and answer any additional questions you may have. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
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Samsung phone is not recognizing fingerprints
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Written by a customer while visiting Samsung US
Customer Rating
5
Ultra good
on April 1, 2026
Posted by: Nikkx252
[This review was collected as part of a promotion.] The Galaxy S26 Ultra is a powerhouse in every sense. Its sleek design, stunning QHD+ display, and lightning-fast performance make it one of the best smartphones I’ve ever used. The camera system delivers professional-quality photos, even in low light, and the battery easily lasts a full day of heavy use. What truly sets it apart, though, is Galaxy AI — it feels like having a smart companion built right into the phone. From summarizing notes and translating messages instantly to enhancing photos and managing tasks, Galaxy AI makes everyday use smoother and more intuitive. Samsung has really raised the bar with the S26 Ultra — it’s elegant, smart, and incredibly capable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26 Ultra is the best phone I 've owned
on April 1, 2026
Posted by: SysMasterX
[This review was collected as part of a promotion.] The Galaxy S26 Ultra has completely raised the bar for what I expect from a smartphone. From the moment I picked it up, the build quality made it clear this is a premium device — solid, refined, and built to last.
The display is stunning. Colors are vivid, text is razor sharp, and outdoor visibility is excellent. It's the kind of screen that makes everything else look dated by comparison.
Camera quality is in a league of its own. Whether it's low-light shots, zoomed portraits, or quick candids, every photo comes out looking intentional. It's replaced my need for a dedicated camera entirely.
Galaxy AI is where things get really impressive. It's deeply integrated in a way that actually saves time — summarizing, editing, translating, and assisting without feeling gimmicky. It genuinely makes the phone smarter.
The S Pen remains one of my favorite features. Note-taking, sketching, precision editing — it adds a productivity dimension no other phone offers.
Battery life rounds it all out. Heavy use days and it still keeps up. The S26 Ultra isn't just the best Samsung phone — it's the best phone I've ever owned.
The display is stunning. Colors are vivid, text is razor sharp, and outdoor visibility is excellent. It's the kind of screen that makes everything else look dated by comparison.
Camera quality is in a league of its own. Whether it's low-light shots, zoomed portraits, or quick candids, every photo comes out looking intentional. It's replaced my need for a dedicated camera entirely.
Galaxy AI is where things get really impressive. It's deeply integrated in a way that actually saves time — summarizing, editing, translating, and assisting without feeling gimmicky. It genuinely makes the phone smarter.
The S Pen remains one of my favorite features. Note-taking, sketching, precision editing — it adds a productivity dimension no other phone offers.
Battery life rounds it all out. Heavy use days and it still keeps up. The S26 Ultra isn't just the best Samsung phone — it's the best phone I've ever owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest and the bestest
on April 1, 2026
Posted by: LoveUsamsung
[This review was collected as part of a promotion.] On paper, the camera specs look nearly identical to the S25 Ultra. In practice, the experience is meaningfully better — and the reason is a combination of smarter optics and deeper AI integration.
The setup includes a 200MP wide-angle, 50MP ultra-wide, 10MP 3x optical zoom, and a 50MP telephoto delivering optical-quality zoom up to 10x. The key hardware change is a wider f/1.4 aperture on the 200MP camera, allowing more light to hit the sensor. (Droid Life) That single tweak cascades into dramatically better results across the board.
The wider apertures allow 47% more light into the main camera and 37% more into the 5x telephoto compared to the S25 Ultra, delivering clearer photos with richer detail in low-light conditions, even when zoomed in.
The setup includes a 200MP wide-angle, 50MP ultra-wide, 10MP 3x optical zoom, and a 50MP telephoto delivering optical-quality zoom up to 10x. The key hardware change is a wider f/1.4 aperture on the 200MP camera, allowing more light to hit the sensor. (Droid Life) That single tweak cascades into dramatically better results across the board.
The wider apertures allow 47% more light into the main camera and 37% more into the 5x telephoto compared to the S25 Ultra, delivering clearer photos with richer detail in low-light conditions, even when zoomed in.
Value
5
Written by a customer while visiting Samsung US