Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - White
Average customer rating
4.8
(5,816 Reviews)
Rating breakdown 5,816 reviews
5 Stars
5,117
4 Stars
565
3 Stars
81
2 Stars
18
1 Star
35
67%of customers recommend this product.
(
41 out of
61)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - White
Customer Rating
5
This phone is smooth like butter.
on March 30, 2026
Posted by: LoveSam
[This review was collected as part of a promotion.] This device runs so smooth and has so much features. I especially love all the custom features to decorate my home and lock screen to truly make it fit my style.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Set up a d transfer to new S26 went very easy.
on March 30, 2026
Posted by: KBKEEP
[This review was collected as part of a promotion.] New S26 operates smoothly. All the features run much cleaner then older models.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 30, 2026
Posted by: UncleSoda73
[This review was collected as part of a promotion.] It works great. Holds a charge. Pretty much everything you want to
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great options available
on March 30, 2026
Posted by: Heartbr8kr
[This review was collected as part of a promotion.] I can use my Galaxy S 26 Ultra to run my trucking business. My husband loves the available AI programs. He uses them to help with tuning his car and every question he could have.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek design
on March 30, 2026
Posted by: Abcdefg
[This review was collected as part of a promotion.] Phone has been great even though I haven't used galaxy AI at all. My favorite part is the camera
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The styles pen dose not work for selfies
on March 30, 2026
Posted by: Countryb41
[This review was collected as part of a promotion.] We like these phones have some really nice features but styles pen will not work for selfies. Somethings are hard to figure out and usally can't find anyone at T-Mobile who knows they just transfer us to Samsung even then it get me frustrated because no one is willing to take there time to help. But honestly we've owned Samsung ever since they came out with the very first Samsung smart phone.
Still trying to figure out the AI features
Still trying to figure out the AI features
Value
3
Response from Samsung USBy R&R Team, March 31, 2026
Hello Countryb41, thank you for your feedback on your Samsung Galaxy S26 Ultra. We understand how frustrating it can be when your device is not operating as devices have in the past. We have provided a link to the complete manual that highlights the usage of hand gestures and voice commands you can use for your selfies on your device, as well as help you with all of the other features and capabilities of your device. We have also provided a link to the Samsung Support Team to assist you with any questions you may have through chat. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone on the Market
on March 30, 2026
Posted by: Jdiebs
[This review was collected as part of a promotion.] My Samsung S26 Ultra is the most versatile phone yet. I use it for streaming, work, and taking excellent pictures and videos of my kid's sports. With a double click of a button I can easily switch back and forth with the first ever privacy screen built in. If I don't want to click, I can just manage which apps or notifications can be private. The screen is BEAUTIFUL!!! In QHD it gets no better. With Galaxy AI it just makes it even easier to shoot beautiful photos to capture all of those important moments. Don't sleep on the S pen either, taking notes is an awesome thing for me when it comes to work! Samsung again has hit another homerun. The Galaxy buds pro 4 is the perfect accessory, my music and calls have never sounded better, with an upgraded fit!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic phone
on March 30, 2026
Posted by: SuperPhoneS26
[This review was collected as part of a promotion.] Once again Samsung hits another home run with S 26 Ultra! The sleek design, the incredible camera that takes jaw dropping pictures. The AMOLED screen that is so vibrant you won't want to watch TV or a movie on your regular television again. The phone is not heavy, feels great in your hand. Also, Galaxy AI steps up it's game as an industry leader as your productivity will increase tenfold. It's 5 stars, 10 out of 10 for the phone that brings other phones to its knees. You're going to love this phone!
Value
5
Written by a customer while visiting Samsung US