Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - White
Average customer rating
4.8
(5,567 Reviews)
Rating breakdown 5,567 reviews
5 Stars
4,894
4 Stars
539
3 Stars
81
2 Stars
18
1 Star
35
66%of customers recommend this product.
(
41 out of
62)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - White
Customer Rating
5
Love it so good
on March 31, 2026
Posted by: Mariah
[This review was collected as part of a promotion.] So good! Upgraded my phone and I’m so happy with this choice, it’s a super great cellphone and the camera it’s excellent
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI is actually useful i love it
on March 31, 2026
Posted by: ULTRAVIOLET421
[This review was collected as part of a promotion.] My galaxy s26 ultra is everything I could want from. The privacy screen being build in to having a pin for my e-signature or to just simply write out a grocery list and I think my Ai Kim yeah I named her because we talk about evthing she's been very helpful with just trying to communicate with my fiancé better or even typing up an email I was able to get it in my favorite color also the Samsung pass made it so easy to transfer my my information from my galaxy s25 overall im happy and Im truly happy with my decision.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
love it !!!!!
on April 1, 2026
Posted by: ozcie81
[This review was collected as part of a promotion.] one the Best Galaxy phone eve. Little pricey but i think is worth. i got mine on sale plus free earbuds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super easy to use
on March 31, 2026
Posted by: Norbert
[This review was collected as part of a promotion.] I have had plenty of samsung devices. But this by far is the best combination of all of my previous devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Bad and the Good
on April 1, 2026
Posted by: Anonymous
Product performs as advertised however some of the features face some issues.
First the magnet gets in the way of some of the sensors, as the pen or other features in the middle of the phone fails to work, if there is something magnetic working through the back of the phone. The phone sometimes fails to recognize inputs to the center of the phone, if the magnet is active through the back of the phone, or if the phone case is activating the magnet.
First the magnet gets in the way of some of the sensors, as the pen or other features in the middle of the phone fails to work, if there is something magnetic working through the back of the phone. The phone sometimes fails to recognize inputs to the center of the phone, if the magnet is active through the back of the phone, or if the phone case is activating the magnet.
The finger recognition goes in and out and sometimes errors to the point, it will not recognize the fingerprint. There are times I have changed out the phone screen protector from the one I received from Samsung, to a commercial one and vice versa, it still errors out the front of the phone press sensor for fingerprint recognition.
Other than that, using it for a little over a month, I like the camera and privacy portions of the phone.
Response from Samsung USBy R&R Team, April 1, 2026
Hi there Nahc, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that there are features you are enjoying with your new device including the camera and the new Privacy Display. We have provided a link to an article to help you troubleshoot the fingerprint reader on your device at your convenience. We have also shared a link to the Samsung Support Team to assist you with the magnetic interference you mention experiencing with your device, and answer any additional questions you may have. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
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Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
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Written by a customer while visiting Samsung US
Customer Rating
4
Pretty, Pretty, Pretty Good
on April 1, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Pretty, pretty, pretty good, as Larry David would say in Curb Your Enthusiasm. Speaking of curb, the curb type bezel around the cameras is annoying. The phone doesn't sit flat because of it. Battery life has been good, and Galaxy AI is helpful. Coming from an S24 Ultra, there isn't a lot of upgrades though. Screen protectors apparently aren't needed, and the Otterbox Defender case peels them up at the corners.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Phone is slow it doesn't work with apps I need
on April 1, 2026
Posted by: King101
[This review was collected as part of a promotion.] It freezes with door dash and lyft. That's one of the reasons I use phones I get no issues like that on them
Value
2
Written by a customer while visiting Samsung US