Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - White
Average customer rating
4.8
(5,539 Reviews)
Rating breakdown 5,539 reviews
5 Stars
4,874
4 Stars
534
3 Stars
80
2 Stars
17
1 Star
34
67%of customers recommend this product.
(
40 out of
60)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - White
Customer Rating
5
Samsung believer
on March 31, 2026
Posted by: Cell1701
[This review was collected as part of a promotion.] I joined the family with Note 9 and now have the S26 Ultra. The Ultra is a freash revamp of great phone. I use it for personal and business use. The ease of set up is phenomenal. I enjoy taking pictures and creating posts on social media. I look forward to using the Galaxy AI for further enhancements.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone. It's faster...
on March 31, 2026
Posted by: Chickjr
[This review was collected as part of a promotion.] Everything about it is fun. It's easy to do things than before. Al is powerful and is needed for this system. It's lighter...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 ia the best product out there i.need one
on March 31, 2026
Posted by: Papalarge
[This review was collected as part of a promotion.] I don't have one yet I thought this was to win 500. If I win ill buy one. I have a note 9 I love Samsung mobiles
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Ultra fan for life!
on March 31, 2026
Posted by: Angelbev213
[This review was collected as part of a promotion.] Oh lordy, I really didn't want to give up my s24 Ultra but as much as I used it, day and day out, I knew the battery was slowing down after 2+ years of hard daily use. So I hit up the reviews on YouTube, read my Sammy newsletter on all things Samsung and finally got my S26. Transition was seamless, the Galaxy AI helped me create some new wallpapers and the operating system was warp speed fast. What else was fast? The charging!!! That made me a very happy camper! I love the little things in life. Even the Spen felt like home...well, not quite. It was thinner. Makes me feel like I'm going to break it every time I do my paint by numbers app. Alzo, not quite as functional as my last SPen because it doesn't have WiFi. I could use it like a remote control for the camera. Speaking off, this camera is sick! I.love taking pics of the wildlife around my house. What's irksome is that the csmer sticks out so harshly from the body of the phone, it made it hard to put the phone flat on a table as I used it. Had to get a case. The sound quality is still top notch. My s24untra was perfect, but ghis S26 is nothing to sneeze at
It will continue to be my daily driver as I manage my disability.
It will continue to be my daily driver as I manage my disability.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best mobile phone I have ever used
on March 31, 2026
Posted by: Mansoor
[This review was collected as part of a promotion.] The best mobile phone I have ever used.Samsung is the Best 👌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Make it Affordable
on March 31, 2026
Posted by: Granny
[This review was collected as part of a promotion.] I don't understand why the new phones are so unattainable by being so exp naive
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product, features, user friendly, navigation,
on March 31, 2026
Posted by: Dharshanie22
[This review was collected as part of a promotion.] Great overall product, the features are out of this world.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung needs a huge jump
on March 31, 2026
Posted by: PreeSa
[This review was collected as part of a promotion.] Galaxy AI is helpful but if i compare with other products available in the market, i would not prefer it.the usage of it requires more user friendly ways to use it.
Phone is lighter than what i expected even though S26 Ultra is the top of the line phone.
Performance of the phone due to high end chips is really nice. Audio output is commendable.
I am hoping Samsung to change its back side camera island design next year so thatvyge phone doesn't wobble on the table.
Value
3
Response from Samsung USBy R&R Team, March 31, 2026
Hello PreeSa, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are pleased to hear you are finding the processing power, and audio to be highlights of this new device. We have provided a link to the complete manual to help you with the features of Galaxy AI you may be finding confusing or complicated to use. We also have some great videos available online to help our customers streamline many different features and uses on their chosen device. We have also shared a link to the Samsung Support Team who can assist you in choosing the best protective case for your device that can also help minimize the wobble you mention experiencing with the camera lenses. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US