Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - White
Average customer rating
4.8
(4,688 Reviews)
Rating breakdown 4,688 reviews
5 Stars
4,134
4 Stars
452
3 Stars
61
2 Stars
13
1 Star
28
66%of customers recommend this product.
(
31 out of
47)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - White
Customer Rating
4
Privacy display is not quite there.
on March 21, 2026
Posted by: Aroe616
[This review was collected as part of a promotion.] The privacy display somewhat lacks in features. The "notification" based privacy only works at time of the notification itself triggering, and does not work at all when on lock screen or in the notifications pane, which is very disappointing. Not only is it hard to show off the cool selective privacy display to others, but it's also not effective at protecting at certain points while trying to interact with notifications. So could use a couple software updates to get right!
Galaxy ai is about what you expect. It's a do-all screen reader, summarizer, and generator for any sort of consumer needs. Nothing extremely notable, but it is very easy to use and is integrated in a way that it can be ignored, or used heavily
All in all, this phone with it's great specs is absolutely worth it. I'm using Google Fi, and it is running laps around my previous pixel phones (which honestly aren't as quality nor performant as they could be). And the battery life is incredible, I can easily get 2 days out of this device. Unlike my previous phone where it struggled with charging + Android Auto, it actually handles that very well _while actually charging_!
The only gotcha is the RAM inclusion. Only the 1TB version has the larger capacity RAM.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not worth the price tag
on March 21, 2026
Posted by: User20129
from Texas
The display is to dim when you have the privacy display on at the max. It is also fuzzy. The battery doesn't last as long as expected. The camera is good. I don't know if it is worth it with the heavy price tag.
Features
2
Performance
2
Design
4
Value
2
Response from Samsung USBy R&R Team, March 22, 2026
Hello User20129, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We completely understand how distressing it can be when you have a new device that is not meeting your expectations. We have provided a link to the complete manual to help you adjust the settings for your Privacy Display so you can have it enable for specific apps or notifications while maintaining the display appearance you are seeking with your device. We have also provided links to articles to help you maximize the battery life of your device, if you are finding the battery is not adjusting to your consumption after a short period of usage as intended. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience frustrations or you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Enjoying the privacy screen
on March 21, 2026
Posted by: Marve316
[This review was collected as part of a promotion.] Being able to turn the privacy screen on and off is a game changer. It beats your screen looking dull all the time like it does with a privacy screen protector. I'm also enjoying the curved edges instead of the blocky feeling of my old S24 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Upgrade
on March 21, 2026
Posted by: Eclipse
[This review was collected as part of a promotion.] Galaxy AI is an amazing feature for calls and conversations, the privacy display is amazing. Overall a worthwhile upgrade especially coming from a budget phone like the FEs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrading to this device was a no-doubter.
on March 23, 2026
Posted by: Cezarito
[This review was collected as part of a promotion.] I recently went from using an S22 that lasted me 4 years and there was no doubt that although it served me well in those 4 years, it was time for an upgrade. Thankfully, I was a bit patient and was wondering what the new S26 series would have to offer and boy was I thrilled with this product. From the vivid colors on the screen and quick processing power, to the privacy display that I never knew I needed til now, it's been more than I could ask for. The Galaxy AI also helps tremendously, letting you maximize your experience with the device and optimize your use out of it. I enjoy a variety of things from recording to photos to gaming and even streaming or notes, and it's everything I needed and some! Truly worth the wait and worth the upgrade if you are capable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible display panel
on March 23, 2026
Posted by: humour412
from MD
Display panel with new hardware tech to accommodate a privacy display feature causes very visible shimmering / fuzziness around characters or icons for example. Very uncomfortable to read any type of text. Phone was returned.
Response from Samsung USBy R&R Team, March 23, 2026
Hey Humour412, we appreciate you sharing your feedback on your Samsung Galaxy S26 Ultra. We know how important the clear viewing of your display is to you for prolonged usage, and being able to read your texts, emails, and additional materials. The new Privacy Display settings can be adjusted to only enable for specific apps and notifications to help you customize your experience for brightness and clarity you are seeking. We have provided a link to the Samsung Support Team for your convenience to assist you any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone leaves its competition in the dust!
on March 23, 2026
Posted by: GBPackman33
[This review was collected as part of a promotion.] I switched from a Google Pixel smartphone, to Samsung's latest Galaxy S26 "genius"-phone, featuring the best AI you could ever ask for. The features on this phone are endless! The built- in AI technology is superb! I can't put this phone down!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade from S22 Plus
on March 23, 2026
Posted by: Galaxylover
[This review was collected as part of a promotion.] So far I'm really happy with the upgrade. The new Galaxy AI integratiom has been a cool feature over time we'll see how helpful it is. The responsiveness of the screen is great. The privacy screen is a cool feature. I do think it's vividness is a little more dull but overall pretty happy.
Value
5
Written by a customer while visiting Samsung US