Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - White
Average customer rating
4.8
(4,688 Reviews)
Rating breakdown 4,688 reviews
5 Stars
4,134
4 Stars
452
3 Stars
61
2 Stars
13
1 Star
28
66%of customers recommend this product.
(
31 out of
47)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - White
Customer Rating
4
I'm not inti AI yet, but there is time
on March 18, 2026
Posted by: BornPMS
[This review was collected as part of a promotion.] I don't use AI much at this time, but I just bought the s26 ultra. I have used the AI on my s23 ultra, and it was power hungry. Hopefully AI will be faster, and not as power draining with the new upgraded phone.
Value
4
Response from Samsung USBy R&R Team, March 18, 2026
Hello BornPMS, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are overall happy with the usage of your device. We have provided links to articles to help you maximize the battery life of your device regardless of usage. We have also shared a link to the complete manual for your device to help you customize which features are enabled to align to your preferences. Lastly, we have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on March 18, 2026
Posted by: Princesa
[This review was collected as part of a promotion.] Awsome phone and AI is something else, all other phones fall short to this one
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I enjoy the small upgrades it features
on March 18, 2026
Posted by: Boatsman
[This review was collected as part of a promotion.] Galaxy AI took a huge step forward and I enjoyed the use of it. I use the Samsung ecosystem and have the Galaxy book 5 pro, and the tab s11. I use everything together for learning AI and the user of AI for app development
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pretty similar
on March 19, 2026
Posted by: Dmason18704
[This review was collected as part of a promotion.] I like the phone seems pretty similar to my 25 the added privacy screen is cool
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible tool
on March 20, 2026
Posted by: Oneredeemer
[This review was collected as part of a promotion.] I use Gemini daily finding more uses all the time. The phone is very responsive and the privacy screen gives me confidence to open apps that I wouldn't normally feel comfortable doing in the past.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bigger and better
on March 20, 2026
Posted by: RoosterKing
[This review was collected as part of a promotion.] Wow, I just upgraded from the standard S24 to the S26 ultra and it's a game changer. The batter lasts easily twice as long only having to charge every other night.
The Ai built has made everything and more intuitive.
Setting up the phone was a breeze and took less than an hour where when I've upgraded before it was a several day process to download apps and relogin to account.
The new privacy screen keeps my nosy brothers from seeing what I'm doing and the camera has so.e incredible modes and it helps take ridiculously good pictures.
Overall a 10 out of 10 l!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone
on March 20, 2026
Posted by: Enchufe89
[This review was collected as part of a promotion.] The picture quality and the speed of the phine compared to the s25 Ultra is superior and the batter last longer than the s25 ultra also.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, great photos
on March 21, 2026
Posted by: CoffeeLover
[This review was collected as part of a promotion.] I use my phone for personal, work and sports. The quickness of the phone makes it easy to stay on top of emails, teams messages and phone calls. The s pen makes it easy to complete and sign documents.
The new rounded corners makes the phone easier to hold and use one hand, while keeping the s pen.
Galaxy Ai makes it easy to ask questions and get quick answers, edit photos and search for products and items.
The camera front facing and rear facing are incredible. The pictures are phenomenal. I am a big picture taker and I am obsessed with the quality and new options. The video stabilization comes in clutch while recording my son's sports.
I am loving the built in privacy display for certain apps and passwords! I show everyone how cool and unique the feature is.
Battery life is also great!
The pink gold color is so cute!
Would absoutely recommend this phone.
Value
5
Written by a customer while visiting Samsung US