Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - White
Average customer rating
4.8
(5,092 Reviews)
Rating breakdown 5,092 reviews
5 Stars
4,485
4 Stars
488
3 Stars
70
2 Stars
17
1 Star
32
67%of customers recommend this product.
(
38 out of
57)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - White
Customer Rating
4
Thoughts for the future
on March 30, 2026
Posted by: Jackofalltrades
It's a great phone super nice but I really wish they would offer thier high end phone with a more durable option... like no s pen so it could be more water an dust proof for the people that work in a more out of the box environment an more prone to dropping while in the field. I crawl around under houses in rafters, I get dirty but enjoy my phone an its camera quality but they could offer a more work force vs business version of the ultra.
Written by a customer while visiting Samsung US
Customer Rating
5
Nice upgrade from the s24 ultra
on March 30, 2026
Posted by: Jimb515
[This review was collected as part of a promotion.] I love the new screen and the privacy screen option. It helps keep my info safe.
Just learning to use galaxy Ai to help automate daily task, looking forward to using galaxy Ai more
Just learning to use galaxy Ai to help automate daily task, looking forward to using galaxy Ai more
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Instant regret
on March 30, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I regret switching phones this year. It keeps loosing wifi signal. The sound quality blows. The speaker phone sounds horrendous on any end. Just a huge regret!
Value
1
Response from Samsung USBy R&R Team, March 30, 2026
Hi there Jenperez30, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We completely understand how frustrating it is when your device is not functioning as intended or expected. We have provided links to troubleshooting guides to help you with the Wi-Fi connection and audio quality of your device. We have also shared a link to the Samsung Support Team to offer additional assistance and options for resolution if you continue to experience the frustrations you mention. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The s26 ultra
on March 30, 2026
Posted by: Titan4365
[This review was collected as part of a promotion.] This phone and it's systems like the Galaxy AI is as advertised. The speed and clarity of this phone is great. The privacy screen is wonderful in public. The Galaxy Ai works great you speak and the phone reacts, you need to try this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features.
on March 30, 2026
Posted by: Germano2511
[This review was collected as part of a promotion.] I’ve been using a Samsung Galaxy phone for a while now, and overall it’s a really solid device. The screen is bright and super clear, which makes watching videos and scrolling feel smooth and enjoyable. Performance is fast, apps open quickly, and everything runs without issues.
One thing I really like is the AI features — they actually make a difference. From improving photos to helping with everyday tasks, it feels smart and useful, not just a gimmick.
The camera is another big plus — pictures come out sharp with great detail, even in low light. Battery life is also reliable and gets me through most of the day.
I also appreciate the privacy features and secure mode. It gives extra control over apps and personal data, which is important nowadays.
The only downside is the price. It’s definitely expensive, and not everyone will feel like it’s worth it. But you do get premium quality and features.
Overall, it’s a great phone if you’re willing to invest in it, but if you’re on a budget, there are cheaper options that still perform well.
One thing I really like is the AI features — they actually make a difference. From improving photos to helping with everyday tasks, it feels smart and useful, not just a gimmick.
The camera is another big plus — pictures come out sharp with great detail, even in low light. Battery life is also reliable and gets me through most of the day.
I also appreciate the privacy features and secure mode. It gives extra control over apps and personal data, which is important nowadays.
The only downside is the price. It’s definitely expensive, and not everyone will feel like it’s worth it. But you do get premium quality and features.
Overall, it’s a great phone if you’re willing to invest in it, but if you’re on a budget, there are cheaper options that still perform well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 30, 2026
Posted by: Buttapeacan
[This review was collected as part of a promotion.] I absolutely LOVE my Samsung 26 Ultra. I love the colors they chose I have the purple one my favorite color. The features are unmatched. The camera which I use often has features to enhance every aspect of your photos. Also the Galaxy AI feature is also extremely helpful. Overall this phone has everything you need and then some. Highly recommend if you are an android user.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 30, 2026
Posted by: Meatmeat
[This review was collected as part of a promotion.] Great phone. Cameras are awesome. Everything works great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This new galaxy is beautiful.
on March 30, 2026
Posted by: Laflame
[This review was collected as part of a promotion.] This new phone is great faster beautiful screen. The Ai is nice it helps a lot .
Value
5
Written by a customer while visiting Samsung US