Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - White
Average customer rating
4.8
(4,879 Reviews)
Rating breakdown 4,879 reviews
5 Stars
4,302
4 Stars
469
3 Stars
63
2 Stars
15
1 Star
30
67%of customers recommend this product.
(
35 out of
52)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - White
Customer Rating
5
Great led
on March 25, 2026
Posted by: Homerun
Battery great,camera awesome, display nice, durable, and great performance
Response from Samsung USBy R&R Team, March 25, 2026
Hi Homerun, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are so pleased to hear that you are experiencing extended battery life, excellent camera quality, and enjoying the new display settings available for your device. We have provided links to resources to help you discover additional features like Galaxy AI, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Still love
on March 25, 2026
Posted by: alwaysbeensamsung
I have always had Samsung phones, I'm talking since Edge and before. I purchased my first note over ten years ago, and have been hooked on the S pen since. Even when I had a Z Flip I always kept an Ultra as it is a premium phone in my opinion. I say all that to get to (Samsung if you're listening) the sub par S pen with the S26 Ultra. I am coming from the S24 Ultra which I absolutely love and has the Bluetooth S pen. I am really interested as to why this feature would be removed from the star of the show. For everything that was upgraded--I do love the privacy screen--why remove this? Add it back and keep it or improve UP, not down. It is the only thing so far that I feel slightly regretful for as I loved it for pics. Now that my S pen rant is over, the phone is fantastic! Noticeably lighter than the S24 Ultra, and I'm not mad at the rounded edges. Camera, AI, Display, great improvements! I think I'll go ahead and finally pack up the S24 Ultra as the other upgrades outweigh my S pen disappointment.
Written by a customer while visiting Samsung US
Customer Rating
5
AI innovation AMAZING
on March 25, 2026
Posted by: Kaogo21
[This review was collected as part of a promotion.] As an owner of the S26 Ultra, I can say it’s easily one of the most complete smartphones I’ve used. The performance is consistently smooth, whether multitasking, gaming, or handling heavy apps. The camera system stands out—sharp images, great low-light performance, and impressive zoom that actually feels usable in real life.
Battery life is solid for a full day of heavy use, and the fast charging helps top up quickly when needed. The display is another highlight—bright, crisp, and very fluid, making everything from scrolling to watching content feel premium.
Battery life is solid for a full day of heavy use, and the fast charging helps top up quickly when needed. The display is another highlight—bright, crisp, and very fluid, making everything from scrolling to watching content feel premium.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the camera and the privacy screen.!
on March 25, 2026
Posted by: Afajardo
[This review was collected as part of a promotion.] Galaxy ai is legit, makes doing things a breeze. Adding sporting events two months out was super easy thanks to the Galaxy AI. I wish the S pen was easier to pull out once there is a phone protector in place. Phone felt a little too bulky for me. I switched back to the plus. It's definitely lighter, but I do miss the awesome camera that comes with the Ultra.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
New Galaxy S 26 Ultra
on March 25, 2026
Posted by: Windyguitar26
[This review was collected as part of a promotion.] Love this phone. It is bigger than my last galaxy. Better pictures and great graphics. I use the Galaxy AI frequently and am very satisfied with the results. The data transfer was seamless and the use of e Sim instead of physically replacing the Sim card made the first use much easier. Love the purple color. Thanks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Display issue
on March 25, 2026
Posted by: Long Peace
from New York
I see some articles about customers complaining that the screen is not as clear as it's supposed to be. I also saw it more faded than my previous phone, S23 Ultra. So I went to Settings > Display > turn off Adaptive color tone > Screen mode > choose Vivid > Advanced settings > set Vividness to high (only three levels). This improved the screen appearance to a satisfactory level.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Takes time getting used to
on March 25, 2026
Posted by: Gordon
[This review was collected as part of a promotion.] Love the features of the phone but takes some time getting used to with everything
Value
5
Written by a customer while visiting Samsung US