Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - White
Average customer rating
4.8
(4,668 Reviews)
Rating breakdown 4,668 reviews
5 Stars
4,119
4 Stars
448
3 Stars
61
2 Stars
13
1 Star
27
67%of customers recommend this product.
(
31 out of
46)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - White
Customer Rating
5
Amazing Phone
on March 23, 2026
Posted by: Olivas03
[This review was collected as part of a promotion.] First off the new Galaxy AI is on point. The phone is fast and very sleek. Love the newer design and color!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone, am loving every second with it.
on March 23, 2026
Posted by: D2ke83
[This review was collected as part of a promotion.] This phone is exactly what I wanted. Going from my samsung galaxy s24 ultra to the latest s26 ultra has been a game changer. I love everything about it and especially the stuff I can do with galaxy ai.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my S26 ULTRA
on March 23, 2026
Posted by: Daryab
[This review was collected as part of a promotion.] I am so glad i have pre ordered my S26 Ultra and i recieved it very soon.
I love my Phone and it always helps me find everything specially with AI and i dont have to touch my phone more i just call and my work is done with AI.
I WOULD LIKE TO THANK SAMSUNG FOR THE AMAZING PHONE AND I REALLY REALLY LOVE IT SO MUCH🥰🥰🥰
I love my Phone and it always helps me find everything specially with AI and i dont have to touch my phone more i just call and my work is done with AI.
I WOULD LIKE TO THANK SAMSUNG FOR THE AMAZING PHONE AND I REALLY REALLY LOVE IT SO MUCH🥰🥰🥰
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Like it so far
on March 23, 2026
Posted by: Hakhsbduenu22
[This review was collected as part of a promotion.] My galaxy ai phone the s26 ultra is pretty good so far. Im still learning all the features maybe once I do more ill have a better review as of right now I thought it would do more lol. But I do like it so far. Pretty fast and can take good pictures as well as the privacy mode. Maybe the fingerprint thing could be better. And have better tips for the photo editing I already tried and it doesn't seem like how it shows on the ad. But im still working on it. And for the pen it says can mess up due to having a magnetic case but if that was already known it should of said that or not have magnetic cases lol. But that's all for now. Entering in the sweeps.
Value
3
Response from Samsung USBy R&R Team, March 23, 2026
Hey there Hakhsbduenu22, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are enjoying the inital usage of your device, and that you are working to fully discover the capabilities of your new device. We have provided a link to an article to help you with the fingerprint reader on your device. We have also provided a link to the complete manual for your device to aid you in your exploration and alignment of your device to your preferences. We have also provided a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent upgrade!
on March 23, 2026
Posted by: Sagenius
[This review was collected as part of a promotion.] I upgraded from the Galaxy Note 10+ 5g and it's night and day! The S26 Ultra has an amazing camera. I was able to take an EXCELLENT picture of the moon using the 100 times zoom. Galaxy AI is also one of my favorite things about the phone. Being able to hold the home button, circle something on screen, and easily search for it has been AMAZING! Also, picture editing is a cool experience now. I love being able to edit out unsightly additions in the background. My wife and I took a few pictures downtown and we could edit out trashcans, cars, and other things to make our pictures look special. I'm VERY happy with this upgrade!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing and takes great photos
on March 23, 2026
Posted by: 060938
[This review was collected as part of a promotion.] I love my new phone.
Applications load up quickly
AI is a tremendous help too
Camera is awesome
Applications load up quickly
AI is a tremendous help too
Camera is awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone and Galaxy AI that I actually use
on March 23, 2026
Posted by: GalaxyPDP
[This review was collected as part of a promotion.] The phone is impressive and I'm happy with it so far. I really like how Galaxy AI features were seamlessly integrated into different workflows. It was easy to start using it and I continue to use it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect
on March 23, 2026
Posted by: GearOfFire1
[This review was collected as part of a promotion.] Galaxy AI is great as ot makes the work easier because of how capable it is. Love the phone and the functionality of it
Value
4
Written by a customer while visiting Samsung US