Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - White
Average customer rating
4.8
(4,661 Reviews)
Rating breakdown 4,661 reviews
5 Stars
4,114
4 Stars
447
3 Stars
61
2 Stars
12
1 Star
27
67%of customers recommend this product.
(
31 out of
46)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - White
Customer Rating
5
Love my Upgrade
on March 23, 2026
Posted by: CirclesNSquares
[This review was collected as part of a promotion.] I recently upgraded from the Samsung S20 to the Samsung Galaxy S26 Ultra, and I absolutely love this phone. The difference is night and day—everything feels faster, smoother, and much more advanced.
One of my favorite features is Galaxy AI. It’s actually useful in everyday life, whether it’s helping with messages, organizing content, or improving photos. It makes things easier without feeling complicated.
I use my phone a lot for streaming and gaming, and the performance has been amazing. Videos look incredible on the display, and everything runs smoothly with no lag. Gaming is a much better experience on the larger screen.
Battery life is okay—not bad, but not amazing either. I do charge it daily, especially with how much I use my phone, but it gets me through the day without any major issues.
Overall, upgrading to the S26 Ultra was 100% worth it. If you’re coming from an older model like the S20, you’ll notice a huge improvement in performance, features, and overall experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New and improved
on March 23, 2026
Posted by: Caseyd
[This review was collected as part of a promotion.] Excellent upgrade from s22 Ultra, although I do miss the 100x zoom
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone i ever had
on March 23, 2026
Posted by: Quaddaman
[This review was collected as part of a promotion.] So far I love everything about the phone all the cool features but the main one is A.I
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra doing great this year.
on March 23, 2026
Posted by: ManeVane112
[This review was collected as part of a promotion.] I just love all the features on this new phone.I upgraded from an S23 Ultra in the Galaxy AI was a lot weaker on that phone, but on this phone it's a lot better and the privacy displays a great addition.I love how fast it is.I love how easy it is to use love this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on March 23, 2026
Posted by: Olivas03
[This review was collected as part of a promotion.] First off the new Galaxy AI is on point. The phone is fast and very sleek. Love the newer design and color!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone, am loving every second with it.
on March 23, 2026
Posted by: D2ke83
[This review was collected as part of a promotion.] This phone is exactly what I wanted. Going from my samsung galaxy s24 ultra to the latest s26 ultra has been a game changer. I love everything about it and especially the stuff I can do with galaxy ai.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my S26 ULTRA
on March 23, 2026
Posted by: Daryab
[This review was collected as part of a promotion.] I am so glad i have pre ordered my S26 Ultra and i recieved it very soon.
I love my Phone and it always helps me find everything specially with AI and i dont have to touch my phone more i just call and my work is done with AI.
I WOULD LIKE TO THANK SAMSUNG FOR THE AMAZING PHONE AND I REALLY REALLY LOVE IT SO MUCH🥰🥰🥰
I love my Phone and it always helps me find everything specially with AI and i dont have to touch my phone more i just call and my work is done with AI.
I WOULD LIKE TO THANK SAMSUNG FOR THE AMAZING PHONE AND I REALLY REALLY LOVE IT SO MUCH🥰🥰🥰
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Like it so far
on March 23, 2026
Posted by: Hakhsbduenu22
[This review was collected as part of a promotion.] My galaxy ai phone the s26 ultra is pretty good so far. Im still learning all the features maybe once I do more ill have a better review as of right now I thought it would do more lol. But I do like it so far. Pretty fast and can take good pictures as well as the privacy mode. Maybe the fingerprint thing could be better. And have better tips for the photo editing I already tried and it doesn't seem like how it shows on the ad. But im still working on it. And for the pen it says can mess up due to having a magnetic case but if that was already known it should of said that or not have magnetic cases lol. But that's all for now. Entering in the sweeps.
Value
3
Response from Samsung USBy R&R Team, March 23, 2026
Hey there Hakhsbduenu22, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are enjoying the inital usage of your device, and that you are working to fully discover the capabilities of your new device. We have provided a link to an article to help you with the fingerprint reader on your device. We have also provided a link to the complete manual for your device to aid you in your exploration and alignment of your device to your preferences. We have also provided a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Samsung Community
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Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US