Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - White
Average customer rating
4.8
(4,679 Reviews)
Rating breakdown 4,679 reviews
5 Stars
4,128
4 Stars
450
3 Stars
61
2 Stars
13
1 Star
27
67%of customers recommend this product.
(
31 out of
46)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - White
Customer Rating
5
Great phone and Galaxy AI that I actually use
on March 23, 2026
Posted by: GalaxyPDP
[This review was collected as part of a promotion.] The phone is impressive and I'm happy with it so far. I really like how Galaxy AI features were seamlessly integrated into different workflows. It was easy to start using it and I continue to use it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My new S26 Ultra best in class
on March 23, 2026
Posted by: Dwreckineffect
[This review was collected as part of a promotion.] The ease in which you can access your favorite apps is a real game stopper. Theres a ton of features that you must get acquainted with it will make your life a lot easier. The shortcuts on the locked screen are awesome use 2 of my most used apps for quick n easy access I love it. The camera I feel is the best that I ever had. Shooting video you can shot up to 8k resolution or 1080p and everything in between. Beautiful results all the time. Gaming is amazing! Stunning visuals for an experience you will love. Spen is my favorite feature n I use it always. I'm so excited because I haven't even scratched the surface of the tons of other features they have on my new S26 Ultra. Exciting times.... Oh n don't forget to check out Galaxy AI you will be amazed....
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
From S23 to 26 ultra
on March 23, 2026
Posted by: M3rck3
[This review was collected as part of a promotion.] It was a good upgrade coming from S23 ultra to S26 Ultra. Great features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice job on the S26 ultra.
on March 23, 2026
Posted by: Happy1
[This review was collected as part of a promotion.] As always samsung has produced another high performance flagship phone.
The screen quality is on point with the added benefits of the privacy screen option. Something I will use a lot for business purposes. Having information for anyone to see when around a group can be a problem.
Although the battery size isn't significantly increased as I would have preferred, the battery life dose very well. I have no complaints on it.
The AI software, i haven't used much but seems to work well. I intend to use a lot more as i get more used to how it works. AI photos edits are pretty cool when playing with family photos with its abilityto erase and make other changes. The photo optimization is very smooth. For those that take lots of family photos, its great.
To sum it all up, the new S26 Ultra seems to be a do everything phone. For buisness or personal use, this phone will do everything you need and more. Be sure to get the model with the storage space you will need. I chose the 512GB.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
The camera bump is a accident waiting to happen.
on March 19, 2026
Posted by: 2disappointted
[This review was collected as part of a promotion.] Have not had much of a chance to use the S26 Ultra, as the camera bump and trying to find a case that will properly protect it is proving to be elusive.
Making the phone thin is great. But that slight extra thinness creates a bigger problem with the Ultra's huge camera bump.
Value
1
Response from Samsung USBy R&R Team, March 19, 2026
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know how important it is to feel confident in the durability of your device. We do have a range of case options available to help minimize this worry with the camera lenses of your device. We have provided a link to the Samsung Support Team to assist you if you have questions about the available options prior to your selection. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S26 ultra! Next Level
on March 18, 2026
Posted by: MirandaD
[This review was collected as part of a promotion.] Samsung made it even brighter, smoother and fantastic useful! First of all Galaxy AI feels like having a personal assistant built right into your phone, genuinely helpful in everyday use, real time translations rocks!
The phone is fast, multitasking is effortless, my games runs like I always dreamed.
Camera is just another level, the AI enhancement actually make a difference without overdoing it.
Definitely recomended.
The phone is fast, multitasking is effortless, my games runs like I always dreamed.
Camera is just another level, the AI enhancement actually make a difference without overdoing it.
Definitely recomended.
Value
5
Response from Samsung USBy R&R Team, March 18, 2026
Hi there MirandaD, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are loving the usage and capabilities of your new device, and that you are finding so many amazing features with Galaxy AI and your camera. We have provided a link to the Samsung Support Team to assist you if questions come up as you continue using your new device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Phone of the year!
on March 11, 2026
Posted by: Dav9Ol
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is easily the most powerful and useful smartphone I’ve owned. As someone who works heavily with data and photography and relies on technology for both work and everyday life, this device is a game changer!
One feature I use constantly is Galaxy AI. During my workday, I often review long emails and technical reports, and Galaxy AI helps summarize content quickly so I can focus on the key points. It’s also extremely helpful for improving written responses when communicating with colleagues.
For photography, this phone is incredibly useful when scouting locations or capturing quick shots when I don’t have my full camera gear with me. The detail in the photos is impressive, and the horizontal lock when recording action videos is superb. I also use the Galaxy AI photo editing tools to quickly clean up images and remove distractions before sharing them on social media.
The privacy display is magnificent! Now I can open my wife's text in public haha.
For photography, this phone is incredibly useful when scouting locations or capturing quick shots when I don’t have my full camera gear with me. The detail in the photos is impressive, and the horizontal lock when recording action videos is superb. I also use the Galaxy AI photo editing tools to quickly clean up images and remove distractions before sharing them on social media.
The privacy display is magnificent! Now I can open my wife's text in public haha.
I could go on, but this phone is powerful and versatile, and in my opinion, the best smartphone in the world right now.
Value
5
Response from Samsung USBy R&R Team, March 11, 2026
Hi there Dav9OI, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are finding this new device to be the most powerful device you have used, with so many amazing features and capabilities that help you with a number of daily tasks. We have provided a link to the Samsung Support Team. These experts can assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
Bluetooth
on March 20, 2026
Posted by: Connect2me
[This review was collected as part of a promotion.] There is a limit to how many Bluetooth devices you could connect to the phone. I wish it could handle more than 3 at once. If you have more than 3 devices connected to the Bluetooth, whichever device you connected last gets knocked off.
Value
3
Response from Samsung USBy R&R Team, March 21, 2026
Hi Connect2me, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We know how disappointing it can be when your device is not operating as intended or expected. We have provided a link to a troubleshooting guide to help you with the Bluetooth connection staying connected. We have also provided a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
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Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
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Written by a customer while visiting Samsung US