Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - White
Average customer rating
4.8
(4,670 Reviews)
Rating breakdown 4,670 reviews
5 Stars
4,121
4 Stars
448
3 Stars
61
2 Stars
13
1 Star
27
67%of customers recommend this product.
(
31 out of
46)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - White
Customer Rating
5
S26 Ultra! Great phone packed with great features.
on March 19, 2026
Posted by: Borizngoh
[This review was collected as part of a promotion.] I have been using AI since the from the start and I can say that the AI in this phone is on a whole 'nother level.
Samsung phones have always been my daily driver. Year after year things keep getting better. Customization is insane, beautiful graphics
The One UI skin is just so beautiful especially the One UI 8.5 straight out of the box with S26 Ultra.
Plus this phone is insanely fast with the latest chip that comes with it... Great for my gaming and watch movies on this phone is so smooth and plus the battery life last a very long time.
Samsung phones have always been my daily driver. Year after year things keep getting better. Customization is insane, beautiful graphics
The One UI skin is just so beautiful especially the One UI 8.5 straight out of the box with S26 Ultra.
Plus this phone is insanely fast with the latest chip that comes with it... Great for my gaming and watch movies on this phone is so smooth and plus the battery life last a very long time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great battery good screen.. big camera
on March 19, 2026
Posted by: Khaledelwir64
[This review was collected as part of a promotion.] Everything nice except camera placement I got a rocking phone when set down
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone gets better the more I use it!
on March 19, 2026
Posted by: Nexiel
[This review was collected as part of a promotion.] I've been using the Galaxy S26 Ultra for a few days now and honestly, it's taken over my entire life in the best way possible. As someone who streams, takes college classes, and does graphic design work, this phone handles everything without breaking a sweat.
The display is stunning for movies and sports, the colors are rich, motion is silky smooth, and watching games feels like courtside seats. Gaming is next level too; there's next to no lag, everything is responsive, and the battery holds even after several hours.
Galaxy AI is the real game-changer. It helps me organize notes for school, summarize long emails for work, and even brainstorm ideas for stream layouts and topics. It feels less like a feature and more like a built-in assistant that actually gets things done.
Coming from the S24 Ultra, Samsung has knocked it out of the park with this one!
The display is stunning for movies and sports, the colors are rich, motion is silky smooth, and watching games feels like courtside seats. Gaming is next level too; there's next to no lag, everything is responsive, and the battery holds even after several hours.
Galaxy AI is the real game-changer. It helps me organize notes for school, summarize long emails for work, and even brainstorm ideas for stream layouts and topics. It feels less like a feature and more like a built-in assistant that actually gets things done.
Coming from the S24 Ultra, Samsung has knocked it out of the park with this one!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not Impressed
on March 19, 2026
Posted by: Strubel
[This review was collected as part of a promotion.] The phone is ok but not really impressed for the cost. The screen privacy is not good at all being when you put it on full privacy the quality of the display gets terrible not to mention the first privacy setting barely does anything at all.
I feel the S26 Ultra was not worth the upgrade from my S25 Ultra and unfortunately it's already been sent in for trade on this one so I'm stuck with it now.
Al in all I'm Disappointed in the phone.
Value
3
Response from Samsung USBy R&R Team, March 20, 2026
Hey Strubel, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We know how important it is to feel that you have selected a new device that is truly exciting to use every day, and that feels like a good upgrade from your previous device. We have provided links to the complete manual and the Samsung Support Team to help you fully explore all of the ways you can customize your device including the new privacy display and Galaxy AI to best align to your usage, and to help you any time you have questions about your new device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Not enough upgrade for the money
on March 19, 2026
Posted by: Prince357
[This review was collected as part of a promotion.] Samsung should have included the fast charger gave us the stylus with Bluetooth and also the magnetic inside of the phone would have been great other than that so far the phone has been good.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good change of pace.
on March 19, 2026
Posted by: Bigtown314
[This review was collected as part of a promotion.] I had a Galaxy Fold 6. I didn't open it as much, so I wanted a change of pace. I am still getting use to it. I haven't had a regular phone since my Galaxy Note 10. The battery life is great. Pictures are awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone upgrade!
on March 19, 2026
Posted by: JrolyatS
[This review was collected as part of a promotion.] Coming from a Fold 5, I had to get accustomed to the width of the S26 Ultra which is definitely a wider phone than what I was used to. I think I'm a little comfortable with it now, even though some days I wish it weren't as wide as it is. A surprise that I got was getting the pen with the phone. I was not expecting it to come with the pen. One other difference was how light the S26 Ultra is compared to the Fold 5. My previous phone was much more weightier than my new phone, which is a plus! I haven't tried the Galaxy AI but when I do, I will update my review. Thanks Samsung for another banger of a phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade from S24 Ultra to S26 Ultra
on March 19, 2026
Posted by: Tadow777
[This review was collected as part of a promotion.] Galaxy Ai assists me working on a project. I love the quickness of opening apps. I use my phone for searching, gaming.
Value
5
Written by a customer while visiting Samsung US