Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - White
Average customer rating
4.9
(4,371 Reviews)
Rating breakdown 4,371 reviews
5 Stars
3,873
4 Stars
403
3 Stars
59
2 Stars
12
1 Star
24
68%of customers recommend this product.
(
28 out of
41)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - White
Customer Rating
3
I hate that if I have my phone face up it wabels .
on March 19, 2026
Posted by: Polvo1
[This review was collected as part of a promotion.] Im not to fan of AI but I use it here and there! And the case is order it broke at the fris day of use.
Value
3
Response from Samsung USBy R&R Team, March 20, 2026
Hi there Polvo1, thank you for your feedback on your Samsung Galaxy S26 Ultra. We know that adjusting to changes in the software and hardware come take time with new usage. We have provided a link to the complete manual to help you discover all of the enhanced features of Galaxy AI and align the settings to your preferences. We have also provided a link to the Samsung Support Team if you are experiencing frustrations with your device and accessories. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Top gadget with the best characteristics.
on March 19, 2026
Posted by: Rost1973
[This review was collected as part of a promotion.] I'm a fan of the Samsung Galaxy Ultra flagship. I really like that the Gemini is integrated into the operating system. I often enhance old photos, use the navigation app constantly, and watch movies while traveling in excellent quality. Overall, I'm very happy with my purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Seems to be a good phone
on March 19, 2026
Posted by: Reny302
[This review was collected as part of a promotion.] I use Galaxy AI for quick translations and quicker responses. Audio is great and phone feels light. Still miss the Bluetooth on the pen. But no complaints so far. I really like the color. Camera seems sharper and with more natural colors. Privacy display is ok, nothing very exotic or exciting but useful when you are in meetings.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love the privacy screen functionally!
on March 19, 2026
Posted by: Cmacspeed
[This review was collected as part of a promotion.] Galaxy AI and the privacy screen functionality are truly amazing! Such cool features!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade in performance and battery life
on March 19, 2026
Posted by: Reytjemister
[This review was collected as part of a promotion.] A very good experience—the integrated AI is very easy to use and integrates seamlessly into the Gallery app, proving to be a huge help when editing images. I am impressed with the screen's privacy features, and best of all, the battery lasts me all day without any worries. The camera features improvements for shooting in very low-light conditions, among many other enhancements.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the best thing I have ever experie
on March 19, 2026
Posted by: Orlipcstore
[This review was collected as part of a promotion.] Galaxy AI is perfect, all day I do jobs and it works very well, I thank the samsung team for integrating it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than 24 Ultra
on March 19, 2026
Posted by: Samsung101
[This review was collected as part of a promotion.] Its well made faster processing data. I purchased the 1 T phone. Takes great pictures is alittle bit smaller. But worth every cent. I love the sound and clarity. Pixel wise, I would say a lot better. Over I would grade it well made 5☆.I would recommend this.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade in performance and battery life
on March 19, 2026
Posted by: Reytjemister
[This review was collected as part of a promotion.] A very good experience—the integrated AI is very easy to use and integrates seamlessly into the Gallery app, proving to be a huge help when editing images. I am impressed with the screen's privacy features, and best of all, the battery lasts me all day without any worries. The camera features improvements for shooting in very low-light conditions, among many other enhancements.
Value
5
Written by a customer while visiting Samsung US