Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - White
Average customer rating
4.9
(4,390 Reviews)
Rating breakdown 4,390 reviews
5 Stars
3,890
4 Stars
404
3 Stars
59
2 Stars
12
1 Star
25
67%of customers recommend this product.
(
28 out of
42)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - White
Customer Rating
3
The battery is not good!!
on March 19, 2026
Posted by: Tiff81
[This review was collected as part of a promotion.] I'm still experimenting with AI on my S26 ultra! Hopefully it's not all that difficult)!
Value
3
Response from Samsung USBy R&R Team, March 20, 2026
Hey Tiff81, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear you are enjoying the inital exploration of your new device. The battery of your device is designed to adjust to your specific consumption habits and adjust after a short period of time to be most efficient. If this is not your experience, we have provided links to articles to help you maximize the battery life of your device manually. We have also provided a link to the complete manual for your device to aid you in exploring all of the amazing Galaxy AI features and integrate them in to your usage. Finally, we have provided a link to the Samsung Support Team to assist you any time you have questions about your phone. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty good phone
on March 19, 2026
Posted by: LadiRed
[This review was collected as part of a promotion.] I was a little apprehensive about upgrading as I looked at the specs and there didn't seem like it was too much of a difference from my Samsung Galaxy s25 Ultra however the Galaxy AI features are beyond amazing, the camera & added features are a plus. The different capabilities of the 26 Ultra are great. I love this phone & would highly recommend it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
I don't see too much difference between the galaxy
on March 19, 2026
Posted by: 123565
[This review was collected as part of a promotion.] No much different, just a new phone but features are the same
Value
3
Response from Samsung USBy R&R Team, March 19, 2026
Hello 123565, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We completely understand how important it is to feel that your new device is truly an upgrade, and that you are going to enjoy the usage every day. In addition to enhanced processing speeds on your new device, we have introduced the first privacy display to be included with the device, the new horizontal lock has been added to your device, as well as the enhancement of Galaxy AI. We have provided a link to the complete manual for your device to help you discover these features and integrate them in to your usage. We have also provided a link to the Samsung Support Team to assist you if any questions arise as you continue using your new phone. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
The New Samsung S26 Ultra
on March 19, 2026
Posted by: Brantazum
[This review was collected as part of a promotion.] The Samsung S26 Ultra has quickly become my go-to device for just about everything in my daily life. From the moment you pick it up, it feels premium—solid, well-balanced, and comfortable in my hand. The display is easily one of its standout features, with incredibly smooth scrolling that makes everything from browsing to gaming feel fluid and effortless. The privacy screen is a nice addition. Paired with excellent graphics, whether you're streaming videos or playing high-end games, the experience is consistently stunning.
Performance-wise, this phone handles everything I throw at it without hesitation. Multitasking, editing, streaming—it just works. One feature I’ve especially loved is the AI photo editor. It’s surprisingly powerful and intuitive, making it easy to enhance, fix, or completely transform photos with minimal effort. It genuinely feels like having a professional editing tool built right into your pocket.
That said, there is one disappointment that kept this from being a perfect device for me: the S Pen. The lack of Bluetooth functionality is a noticeable downgrade, especially if you’re used to using it for remote features like taking photos or controlling presentations. It’s still useful for writing and precision tasks, but it feels like a missed opportunity.
Overall, I use this phone for everything, and it excels in almost every area. Because of the S Pen limitation, I’d give it a 4 out of 5—but it’s still one of the best phones I’ve used.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on March 19, 2026
Posted by: Iconiq5n
[This review was collected as part of a promotion.] I’ve been using this phone daily for content creation, social media, and everyday life, and it’s easily the best upgrade I’ve made. The performance is insanely fast, and everything from editing videos to multitasking feels smooth.
The camera quality is a huge standout for me. I shoot a lot of car content, and the detail, stabilization, and low light performance make a big difference. It honestly replaced the need for extra gear in a lot of situations.
Galaxy AI has been surprisingly useful too. I use it for quick edits, translations, and even helping clean up photos, which saves me a ton of time when I’m posting consistently.
Battery life has been solid even with heavy use throughout the day, and the display is super bright and sharp whether I’m outside or editing content.
Overall, this phone just makes everything easier. Whether it’s content creation, streaming, or everyday use, it handles it all without slowing down.
The camera quality is a huge standout for me. I shoot a lot of car content, and the detail, stabilization, and low light performance make a big difference. It honestly replaced the need for extra gear in a lot of situations.
Galaxy AI has been surprisingly useful too. I use it for quick edits, translations, and even helping clean up photos, which saves me a ton of time when I’m posting consistently.
Battery life has been solid even with heavy use throughout the day, and the display is super bright and sharp whether I’m outside or editing content.
Overall, this phone just makes everything easier. Whether it’s content creation, streaming, or everyday use, it handles it all without slowing down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Wow26ultra
on March 19, 2026
Posted by: 26wowultra
[This review was collected as part of a promotion.] What an amazing new phone it's such an upgrade from the 25. Galaxy AI is so intuitive.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I like this phone I love the screen privacy
on March 19, 2026
Posted by: Kevin19
[This review was collected as part of a promotion.] I like this phone , I love the screen privacy , camera good the memory , and everything i like it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing performance
on March 19, 2026
Posted by: ChaosControl83
[This review was collected as part of a promotion.] I'm enjoying the experience with my new device and improved performance after trading in my s23 Ultra.
Value
5
Written by a customer while visiting Samsung US