Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - White
Average customer rating
4.9
(4,266 Reviews)
Rating breakdown 4,266 reviews
5 Stars
3,781
4 Stars
393
3 Stars
59
2 Stars
12
1 Star
21
69%of customers recommend this product.
(
27 out of
39)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - White
Customer Rating
5
First week
on March 18, 2026
Posted by: Rickyb
[This review was collected as part of a promotion.] So far it's perfect. Battery is great, photos seem remarkably better, and Love the design.
Value
5
Response from Samsung USBy R&R Team, March 18, 2026
Hi Rickyb, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are happy to hear how much you are loving the battery life, camera quality, and updated design of your new device. We have provided a link to the complete manual to help you maximize your experience with additional features like the new privacy display, horizontal lock, and Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Not a true upgrade unless your phone is >5yrs old
on March 19, 2026
Posted by: GalaxyLvr
[This review was collected as part of a promotion.] Its faster than my S22u but the screen is not nearly as bright and vibrant. The screen is also a fingerprint magnet. The biggest things youll notice is a more efficient batrery and buttery smooth performance.
Value
3
Response from Samsung USBy R&R Team, March 20, 2026
Hi GalaxyLvr, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are enjoying the enhanced processing power and speed of your device. The addition of the new Privacy Display can give the impression of less brightness on the display. You can adjust the settings of your privacy display by pulling down from the top of your device to your quick panel and clicking in to the Privacy Display. We have also provided a link to the complete manual to help you discover the additional capabilities on your device like Galaxy AI and adjust all of the settings to your preferences. We have also shared a link to the Samsung Support Team for your convenience if you believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Side Grade
on March 20, 2026
Posted by: Itrtimetodie
[This review was collected as part of a promotion.] S22 ultra to S26 ultra. This phone was a side grade from the s22 Ultra....which is sad considering they are 4 generations apart. You trade a Bluetooth s pen for pixellated privacy. It appears the battery life is comparable as well as similar screen and camera perks to the casual user. Power users that want to delve into the minutiae of settings may find more value. For casual users I recommend getting the phone if you have good incentives and your old phone battery is degrading. I didn't use the Galaxy AI features in the s22 and don't plan to in the s26 but I'll reserve judgement for now.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good but not great
on March 10, 2026
Posted by: GULLY11
[This review was collected as part of a promotion.] Upgraded from s23u. Good AI features.
Design is almost same. Good upgrade but not a great phone.
Design is almost same. Good upgrade but not a great phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on March 10, 2026
Posted by: Luisote26Ultra
[This review was collected as part of a promotion.] I have been using Galaxy phones for several years, but especially Galaxy S26 Ultra I really liked its design, the photos are fantastic and especially the sharpness of the screen is spectacular, in general this new phone is beautiful. I also want to mention that AI is more intuitive, much more active, works better, helps you with many things, and with amazing speed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone with great features.
on March 10, 2026
Posted by: Hugo956
[This review was collected as part of a promotion.] The phone is very fast and the battery life is amazing. The privacy display is also great and super useful especially when going on my banking apps. The galaxy AI is also very useful especially the phone calling features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on March 11, 2026
Posted by: Sxkurai
[This review was collected as part of a promotion.] I'm super happy with the shape of the phone, the screen and camera quality and the "Galaxy AI" is really useful! A great upgrade from my s23 ultra!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving it!
on March 11, 2026
Posted by: Adultra26
[This review was collected as part of a promotion.] Loving the new Galaxy AI features. So much to discover and very excited about it. The new privacy screen pretty amazing.
Value
5
Written by a customer while visiting Samsung US