Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - White
Average customer rating
4.8
(4,661 Reviews)
Rating breakdown 4,661 reviews
5 Stars
4,114
4 Stars
447
3 Stars
61
2 Stars
12
1 Star
27
67%of customers recommend this product.
(
31 out of
46)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - White
Customer Rating
5
The 26 ultra is a reliable phone.User friendly
on March 19, 2026
Posted by: Blitzburgh
[This review was collected as part of a promotion.] The galaxy AI makes the phone a beast. I don't even use my computer as much due to the AI on my 26 ultra. I can ask the AI just about anything and I'm 90 % satisfied with the responses.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on March 19, 2026
Posted by: Maverick
[This review was collected as part of a promotion.] Love the built in privacy screen and look forward to use other new features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I miss samsung message app
on March 19, 2026
Posted by: Alejogalaxy
[This review was collected as part of a promotion.] Everything is great, but the biggest surprise was having google message as default messenger app and not having the option to change to the one i had before in my previous phone, the samsung message app.👎
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone that I had.
on March 19, 2026
Posted by: Rbn2904
[This review was collected as part of a promotion.] I'm really happy with my new phone galaxy s26 ultra I too easy to my used and helpful IA incorporates in the phone ever used to copy a text o find a things that i don't what is the name also y used to translate when I don't understand someone call me this phone is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very sleek and lightweight model
on March 19, 2026
Posted by: Tigorok
[This review was collected as part of a promotion.] I have had every model since the s21 and this is by far the most refined sleek and lightweight model. Colors are vibrant privacy screen is less than expected but it does do the job.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The fun of opening a new phone box!
on March 19, 2026
Posted by: Rogofnorwood
[This review was collected as part of a promotion.] Once I get over the excitement of opening the box, I can move on to explore all the upgraded features. I especially like the improved codecs that deliver better sound. Because my favorite thing to do is listening to music on my bluetooth speakers. I am also looking forward to trying the new night photography features. I have to admit my photography skills are limited so I'm hoping the new Galaxy AI features can help me to take better pictures. So needless to say every day is a new adventure with my S26 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device is hard to put down.
on March 19, 2026
Posted by: Love2Read
[This review was collected as part of a promotion.] The Galaxy S26 Ultra continues to amaze. I was able to transfer and install everything from my old phone to this one in half the time it usually takes. I love the graphics! The battery life is great. I find that I am using Galaxy AI more than I did with my S25 Ultra. There are so many ways the AI can customize your phone experience. The camera is amazing. The only issue I had was choosing the color of the phone. I usually get blue, but purple won in the end!
Value
5
Response from Samsung USBy R&R Team, March 19, 2026
Hey Love2Read, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are so pleased with the enhanced features of your device including Galaxy AI, and that you are enjoying the amazing battery life and camera quality of your device. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Great IA upgrade
on March 19, 2026
Posted by: Jomab13
[This review was collected as part of a promotion.] Artificial intelligence has also significantly improved the quality of photos. However, as a long-time user, I feel like they could have improved the battery capacity as well as the camera. I also miss the Bluetooth functionality of the S Pen.
Aside from that, I like the new slightly more curved design and how much thinner it is. I would also love to see a lineup of colors aimed more at people who enjoy video games or more “gamer-style” aesthetics. That would be really cool.
Compared to the S25, I feel like the phone runs more smoothly and performs better overall. I assume this is due to the new processors.
Aside from that, I like the new slightly more curved design and how much thinner it is. I would also love to see a lineup of colors aimed more at people who enjoy video games or more “gamer-style” aesthetics. That would be really cool.
Compared to the S25, I feel like the phone runs more smoothly and performs better overall. I assume this is due to the new processors.
Value
4
Response from Samsung USBy R&R Team, March 19, 2026
Hi Jomab13, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are happy to hear that you are pleased with the enhanced processing power and features of Galaxy AI available on your device. We have provided a link to an article to help you with the redesigned S Pen features to help you integrate them in to your usage. We have also provided links to articles to help you maximize the battery life. Lastly, we have provided a link to the Samsung Support Team to offer assistance if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US