Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - White
Average customer rating
4.8
(4,820 Reviews)
Rating breakdown 4,820 reviews
5 Stars
4,250
4 Stars
465
3 Stars
63
2 Stars
14
1 Star
28
66%of customers recommend this product.
(
33 out of
50)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - White
Customer Rating
4
I wish there was more to the unbox Experience
on March 14, 2026
Posted by: Felippe
[This review was collected as part of a promotion.] I recently upgraded from the Galaxy S23 Ultra to the S26 Ultra, and overall I’m very happy with the device. The phone feels lighter, more modern, and beautifully designed. I chose the gold version that was available online, and it looks amazing — honestly, I think this color should also be available in stores because it’s stunning.
That said, I feel like I have only explored a small fraction of what the phone can do — probably not even 20%. Coming from the S23 Ultra, it’s actually hard to immediately spot what the major differences are in daily use. I know the device is more powerful and that there are many new AI capabilities, but it isn’t always clear how to discover or leverage them.
I think Samsung could greatly improve the onboarding and unboxing experience. For example, when someone upgrades, the phone could highlight: “You came from this device — here are the 5 new things you should try first.” Even small suggestions over the first few weeks like “Try this feature today” would help users explore the innovations you’ve built.
AI is especially important here. Samsung talks a lot about AI features, but AI is still new to most people. Users don’t always know how to use these tools or how they can improve everyday tasks. I’m personally a big AI enthusiast and early adopter — I use Gemini extensively for work — and I would love to see clearer guidance on how the Galaxy AI can act as a true assistant or co-pilot, not just for personal tasks but for productivity as well.
That said, I feel like I have only explored a small fraction of what the phone can do — probably not even 20%. Coming from the S23 Ultra, it’s actually hard to immediately spot what the major differences are in daily use. I know the device is more powerful and that there are many new AI capabilities, but it isn’t always clear how to discover or leverage them.
I think Samsung could greatly improve the onboarding and unboxing experience. For example, when someone upgrades, the phone could highlight: “You came from this device — here are the 5 new things you should try first.” Even small suggestions over the first few weeks like “Try this feature today” would help users explore the innovations you’ve built.
AI is especially important here. Samsung talks a lot about AI features, but AI is still new to most people. Users don’t always know how to use these tools or how they can improve everyday tasks. I’m personally a big AI enthusiast and early adopter — I use Gemini extensively for work — and I would love to see clearer guidance on how the Galaxy AI can act as a true assistant or co-pilot, not just for personal tasks but for productivity as well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S26 Ultra
on March 14, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Love the latest Samsung S26 😍 — it’s one of the best phones on the market. I love the design and how light it feels in your hand, plus the Perplexity features; it’s like having an assistant.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smartphone That Truly Feels Like the Future
on March 14, 2026
Posted by: Carzo7681
[This review was collected as part of a promotion.] I’ve owned a lot of smartphones over the years, but the Samsung Galaxy S24 Ultra is on a completely different level. From the moment I started using it, the performance, display, and build quality immediately stood out. Everything feels fast, smooth, and incredibly premium.
One feature that really impressed me is Galaxy AI. It genuinely makes the phone smarter and more helpful in everyday life. Whether I’m searching for something with Circle to Search, improving photos with AI editing tools, or using AI features to help organize things on my phone, it feels like having a personal assistant built right into the device.
The camera system is also outstanding. The detail, zoom, and low-light performance are incredible. I’ve taken photos that honestly look like they came from a professional camera.
Battery life easily gets me through the day, even with heavy use. The S Pen is another feature I really enjoy—it’s great for quick notes, editing photos, or just navigating the phone more precisely.
Overall, the Samsung Galaxy S24 Ultra with Galaxy AI feels like the next generation of smartphones. It’s powerful, intelligent, and designed to make life easier. This is easily the best phone I’ve ever owned.
One feature that really impressed me is Galaxy AI. It genuinely makes the phone smarter and more helpful in everyday life. Whether I’m searching for something with Circle to Search, improving photos with AI editing tools, or using AI features to help organize things on my phone, it feels like having a personal assistant built right into the device.
The camera system is also outstanding. The detail, zoom, and low-light performance are incredible. I’ve taken photos that honestly look like they came from a professional camera.
Battery life easily gets me through the day, even with heavy use. The S Pen is another feature I really enjoy—it’s great for quick notes, editing photos, or just navigating the phone more precisely.
Overall, the Samsung Galaxy S24 Ultra with Galaxy AI feels like the next generation of smartphones. It’s powerful, intelligent, and designed to make life easier. This is easily the best phone I’ve ever owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nothing Short From AMAZING
on March 14, 2026
Posted by: Goliath
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is simply great! The size of it is pretty big but not obnoxiously large which makes watching Youtube extremely enjoyable! A simple yet very nice change is the keyboard! I very much like that the numbers are at the top of the keyboard! As someone who has had iPhones since the iPhone4 I'm truly blown away by the features of the Galaxy S26 Ultra! I plan on integrating the new Gemini AI feature in to my day to day life. I plan on setting up a schedule to use gemini to help me order and pick up my groceries after work to help me save time! I'm excited to have and enjoy it for the next few years learning all the new photo, video, AI, and system features!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A really good product
on March 14, 2026
Posted by: TripleAAA
[This review was collected as part of a promotion.] "Galaxy AI" I have the Samsung Galaxy Tab S11 Ultra and Galaxy S26 Ultra.
i use my tablet for gaming, watch movies and to take pictures i love the quality of the pictures.
my S26 Ultra i use it for personal, watch movies and also take pictures and starting to learn how to use AI on pictures and videos really great feature.
my S26 Ultra i use it for personal, watch movies and also take pictures and starting to learn how to use AI on pictures and videos really great feature.
my phone impacted me in the manner of checking emails and great features on answering phone calls and texting making everything much easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy s26 ultra review
on March 14, 2026
Posted by: Samurai2304
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S26 Ultra for a few weeks now, and honestly it’s one of the most impressive phones I’ve ever owned. Samsung really refined the design this year the phone feels premium, solid, and the big display is stunning for everything from watching videos to gaming.
The performance is insanely fast. The new Snapdragon processor makes everything feel instant, whether you’re multitasking, editing photos, or running heavy apps. Samsung also improved the cooling and efficiency, so the phone stays smooth even during long gaming sessions.
But the real game changer is the AI. Galaxy AI actually feels useful instead of gimmicky. The phone can help automate tasks, suggest actions based on what you’re doing, and even enhance photos and videos automatically. It feels like the phone is actively helping you instead of just reacting to commands. The upgraded AI processing is much faster too, thanks to a big boost in the phone’s NPU power.
Samsung Global Newsroom The camera system is also incredible. Night photos look brighter and sharper, and videos are super stable thanks to improved stabilization.
Samsung Global Newsroom The camera system is also incredible. Night photos look brighter and sharper, and videos are super stable thanks to improved stabilization.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my S26 Ultra
on March 14, 2026
Posted by: TeamSamsungGalaxy
[This review was collected as part of a promotion.] I love my new upgrade from the S24 to S26 Ultra. The update from Galaxy AI is a game changer for sure.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Years of Galaxy Upgrades and This One Stands Out
on March 14, 2026
Posted by: Krishna
[This review was collected as part of a promotion.] I’ve been part of the Samsung Galaxy journey since the Galaxy S21 Ultra, and upgrading each year has honestly become a tradition for me. Every new device brings improvements, but the Samsung Galaxy S26 feels like a bigger step forward than I expected.
From the moment I turned it on, the display immediately stood out — bright, smooth, and incredibly immersive whether I’m watching videos, working, or just scrolling. Performance has been flawless so far. Apps open instantly, multitasking feels effortless, and the battery easily keeps up with my full day of work and entertainment.
The biggest surprise for me has been Galaxy AI. Instead of feeling like a tech demo, the AI features actually help in real life. Editing photos takes seconds, suggestions feel smart and natural, and everyday tasks feel faster and easier. It’s one of those upgrades you don’t realize you needed until you start using it daily.
What keeps me loyal to Samsung after all these years is consistency. Each phone improves while still feeling familiar, reliable, and premium. After upgrading every year since the S21 Ultra, I can confidently say this is one of the most polished Galaxy devices yet.
For anyone considering an upgrade, this phone truly feels like the future of smartphones — powerful, intelligent, and designed for real everyday use.
From the moment I turned it on, the display immediately stood out — bright, smooth, and incredibly immersive whether I’m watching videos, working, or just scrolling. Performance has been flawless so far. Apps open instantly, multitasking feels effortless, and the battery easily keeps up with my full day of work and entertainment.
The biggest surprise for me has been Galaxy AI. Instead of feeling like a tech demo, the AI features actually help in real life. Editing photos takes seconds, suggestions feel smart and natural, and everyday tasks feel faster and easier. It’s one of those upgrades you don’t realize you needed until you start using it daily.
What keeps me loyal to Samsung after all these years is consistency. Each phone improves while still feeling familiar, reliable, and premium. After upgrading every year since the S21 Ultra, I can confidently say this is one of the most polished Galaxy devices yet.
For anyone considering an upgrade, this phone truly feels like the future of smartphones — powerful, intelligent, and designed for real everyday use.
Value
5
Written by a customer while visiting Samsung US