Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - White
Average customer rating
4.8
(4,575 Reviews)
Rating breakdown 4,575 reviews
5 Stars
4,040
4 Stars
435
3 Stars
60
2 Stars
12
1 Star
28
67%of customers recommend this product.
(
29 out of
43)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - White
Customer Rating
5
Powerful and beautiful everyday phone
on March 14, 2026
Posted by: Daria55
[This review was collected as part of a promotion.] I recently started using the Samsung Galaxy S26 Ultra and it quickly became an essential part of my everyday routine. The display is incredibly bright and detailed, making everything from reading and messaging to watching videos very enjoyable.
The camera is outstanding. Photos look sharp, natural, and full of detail even in challenging lighting. I enjoy taking pictures during my walks and capturing beautiful landscapes, and the results are impressive.
Galaxy AI features are also very helpful in daily life. They make writing, searching for information, and organizing tasks faster and easier. The phone feels very fast and responsive, and everything works smoothly.
The battery life is strong and easily lasts through a busy day. I also appreciate the elegant design and premium feel of the device.
Overall, the Samsung Galaxy S26 Ultra is a powerful smartphone that combines performance, innovation, and a beautiful display. It fits perfectly into everyday life and I truly enjoy using it.
The camera is outstanding. Photos look sharp, natural, and full of detail even in challenging lighting. I enjoy taking pictures during my walks and capturing beautiful landscapes, and the results are impressive.
Galaxy AI features are also very helpful in daily life. They make writing, searching for information, and organizing tasks faster and easier. The phone feels very fast and responsive, and everything works smoothly.
The battery life is strong and easily lasts through a busy day. I also appreciate the elegant design and premium feel of the device.
Overall, the Samsung Galaxy S26 Ultra is a powerful smartphone that combines performance, innovation, and a beautiful display. It fits perfectly into everyday life and I truly enjoy using it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New Phone
on March 14, 2026
Posted by: Keighty
[This review was collected as part of a promotion.] Galaxy AI is great. Love the color options. Smart switch made transferring data easy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Problems accessing gmail msgs
on March 14, 2026
Posted by: Photodoc
[This review was collected as part of a promotion.] I've successfully transferred prior ultras since s20u each year without a hitch. For some reason with the 26u all I can do is send an email. It refuses to go to inbox. I will also be contacting Google to see if they have a fix.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome!
on March 14, 2026
Posted by: RAP123
[This review was collected as part of a promotion.] I recently purchased the S26 Ultra and for one this baby moves! The very first thing I noticed is the speed. From power on to carrier logo screen to ready is only a few seconds. I love the Galaxy AI, it's so handy and overall very intuitive. The screen is clear and very accurate, I didn't have to adjust anything when I attached a screen protector, and when I did the accuracy did not change at all. Another incredible feature of the phone I noticed right away is the sound. The sound is no different than other speakers such as a quality PC speaker. I also noticed the weight of the phone, it's very light, balanced and feels solid. I absolutely love the phone and plan to keep it until the end of time!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Batman Belt at my service
on March 14, 2026
Posted by: Shanghideamerica
[This review was collected as part of a promotion.] The device feels premiun and performs as premium as well.
It will take a little bit longer to take advantage of all its amenities, but opportunities to challenge its capabilities we will more than welcome.
The camera is at a higher level and the integration of AI features is at the cutting edge with the current times.
My phone is my office: assistance, my technological Swiss Army or Batman Belt, always ready for the unexpected needs.
It is more than welcome, giving thanks to Samsung to hear the voice of all generations and put all these voices in one device.
Thanks Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Device
on March 14, 2026
Posted by: Faithfillsmycup
[This review was collected as part of a promotion.] I love the large screen and and it is very clear. Great Pictures too. I especially am enjoying Galaxy AI this far. I have only had my device for a few days.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice Improvements, but not perfect.
on March 14, 2026
Posted by: AllenD23
[This review was collected as part of a promotion.] Battery life has improved from the S25 Ultra, although I would like to see a bigger battery in the future (7000 mAh is available now in some current phones). Great camera and improved video stabilizer is great. The Galaxy AI features are great and I haven't really scratched the surface in what it is capable of, so I am enjoying trying new things each day. All in all, this is a great phone and Samsung continues to add improvements to an already established device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not sure what to think so far.
on March 14, 2026
Posted by: Braeden
The display colors are so dull compared to older models. I have vividness turned all the way up, and my s22 ultra is still more vibrant even on the factory settings. Before people say "make sure to turn this and that off" they already are, no matter what settings I tweak the display just doesn't compare to my s22 ultra and its a real let down. Max screen brightness has definitely been improved though. Also why do we still not have the Bluetooth connectivity of the S-pen back? What are you guys doing Samsung.... (also the s-pen seems so brittle)
Cameras appear really great so far although I am saddened by the downgrade of the front facing camera vs the s22 ultra's. Battery performance is awesome so far, it does get a tad warm when playing certain games though.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
3
Value
4
Response from Samsung USBy R&R Team, March 15, 2026
Hi Braeden, we appreciate you taking time out of your day to share your feedback on your Samsung Galaxy S26 Ultra. We know that upgrading to a new device can come with some frustration as you are adjusting to changes in the design, appearance, and software from your previous device. We have provided a link to the complete manual to help you explore your new device and align the settings to your preferences. We have also shared links to articles to help you troubleshoot the temperature of your device and redesigned S Pen features. We have lastly, provided a link to the Samsung Support Team to assist you if you have questions about your device during your usage. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US